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I hereby notify you of my decision to terminate the contract relating to the Hostinger service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hostinger: Easy Method
What is Hostinger
Overview
Hostinger is a subscription-based web hosting and cloud services provider offering shared hosting, VPS, domain registration and email products. It targets cost-conscious users with multi-year prepaid pricing and a custom control panel (hPanel).
Core services
Services include shared and cloud hosting, KVM VPS, Game Panel hosting, and email (including Titan). Plans vary by resource levels and data centre location options, including Singapore.
How to cancel Hostinger
Cancel via hPanel (web)
- Log into hPanel.
- Go to Hosting → Manage for the service you want to end.
- Scroll down and click “Deactivate Account”.
- Choose immediate cancellation or end-of-subscription cancellation.
- For a walkthrough and visual guide, see an external review: TechRadar Hostinger review.
Mobile store purchases and other channels
- No separate cancellation policy is specified for App Store purchases.
- No separate cancellation policy is specified for Google Play purchases.
- If you purchased through a mobile store, manage cancellations/refunds via that store’s process.
What happens when you cancel
Service access and renewal
When you cancel, your hosting subscription will either end immediately or at the end of the paid period depending on the option you chose.
Automatic renewals will stop once cancellation is processed; double-check your billing page to confirm renewal is disabled.
Data, emails and domains
Files, databases and email accounts may become inaccessible after service termination. Back up any content before cancelling.
Domain registrations are separate: some domains may remain active while others may be affected by registrar rules and refund windows.
Will I get a refund?
Standard refund rules
- Hostinger offers a standard 30-day money-back guarantee for hosting (web, cloud, KVM VPS, Game Panel), Hostinger Email, Titan Email, upgrades and renewals - unless paid with cryptocurrency.
- Refunds are issued either to your original payment method or as Hostinger Balance; refunds to balance are irreversible once applied.
Exceptions, timing and domain rules
- Some domain registrations are refundable only within limited windows (most TLDs: 96 hours; .br/.com.br/.net.br: 7 days).
- Many ccTLDs (for example .asia, .in, .uk) are non-refundable per Hostinger’s refund limits.
- Refunds may be declined for cryptocurrency payments, terms violations or abuse.
- Hostinger typically issues refunds within ~48 hours; arrival depends on the payment method (PayPal ~2 - 3 business days; credit/debit cards ~5 - 15 business days).
Hostinger plans and pricing
Available plan snapshots
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Shared Hosting (premium-type entry plan) | S$4.04 | monthly (48-month term) | 100 GB SSD, unlimited bandwidth, free SSL, AI website builder, Singapore data center |
| Shared Hosting (renewal after 48-month term) | S$10.79 | monthly (renewal rate) | Same entry features; renewal pricing applied |
| Shared Hosting (starting price estimate) | S$5.00 | monthly | Entry-level shared hosting - includes free SSL and basic storage |
| VPS Hosting (entry estimate) | S$25.00 | monthly | Entry-level VPS plan with dedicated resources |
| Dedicated Server (entry estimate) | S$250.00 | monthly | High-performance dedicated server |
Pricing notes
Only verifiable SGD figures in this list are S$4.04/month (on a 48-month prepaid term) and S$10.79/month renewal for shared hosting.
Other SGD figures are approximations and should be treated as indicative estimates rather than official rates.
Your consumer rights in Singapore
Cooling-off period and CPFTA
Singapore’s Consumer Protection (Fair Trading) Act provides a 7-day cooling-off period for unsolicited services, but online purchases made via Hostinger’s website are considered solicited.
Therefore the CPFTA cooling-off right generally does not apply; Hostinger’s contractual 30-day money-back terms are the primary recourse.
Domains and refund expectations
- Domain registration rules and non-refundable ccTLDs may limit refund options despite consumer expectations under local law.
- Hostinger Balance refunds are final and cannot be reverted to the original payment method, so double-check refund routing before accepting it.
Customer experiences
Positive feedback
Many users praise Hostinger for helpful, patient support and a user-friendly interface, reflected in strong review scores on public review platforms.
See aggregated user reviews for context: Trustpilot - Hostinger.
Negative feedback
- Common complaints include difficulties obtaining refunds, perceived misleading advertising, feature removals and occasional poor support responsiveness.
- Community threads report issues such as service outages, lost data and slow human support in some cases: Reddit discussions.
Documentation checklist
Before you cancel
- Back up website files, databases and email content to local storage.
- Record current DNS settings and any custom records you’ll need to recreate elsewhere.
- Check domain refund windows and registrar lock/transfer status.
For refund requests
- Keep proof of payment and order/invoice numbers handy.
- Note the payment method (credit card, PayPal, crypto) since refunds may be limited for some methods.
- Document any communications with support about cancellations or service issues.
Common mistakes
Not backing up data
Many users cancel without exporting files or databases and lose content when the account is terminated. Always download backups before deactivation.
Missing refund windows or refund method misunderstandings
Failing to request refunds within the provider’s windows for domains or assuming crypto payments are refundable can lead to denied refunds.
Accepting a Hostinger Balance refund without understanding it is final is another common pitfall.
Comparative recap
Quick comparison overview
| Aspect | Hostinger (typical) | Period | Notes |
|---|---|---|---|
| Entry shared plan price | S$4.04 | monthly (48-month term) | Lowest advertised rate requires long-term prepayment |
| Renewal shared price | S$10.79 | monthly | Standard renewal rate is higher than promotional entry price |
| Refund window (hosting) | 30-day money-back | monthly | Applies to most hosting products; crypto excluded |
| Domain refunds | Limited / often non-refundable | monthly | Many ccTLDs non-refundable; some TLDs only refundable within 96 hours |
How to use this recap
Use the table to set expectations on pricing, refund eligibility and domain rules before you cancel or switch providers.
After cancelling
Follow-up tasks
- Confirm cancellation and that auto-renewal is disabled in your billing dashboard.
- Verify backups are complete and migrate DNS and email to the new provider if needed.
Where to read more and research alternatives
Read independent reviews and community feedback when choosing a new provider to understand support quality and real-world reliability.
See third-party reviews and community threads: TechRadar, Trustpilot, Reddit, and regional resources like ReadySpace Singapore or industry listings such as BtoBers hosting list.
Address
Registered address
Hostinger (local registration) - 16 Raffles Quay, #33-03, Hong Leong Building, Singapore 048581.
Alternative unit note
Some listings or directories show a different unit (for example #33-02); this may reflect an alternate or previous office location. Confirm with official company correspondence if you need to visit or send documents.