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I hereby notify you of my decision to terminate the contract relating to the Justhost service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Justhost: Easy Method
What is Justhost
Overview
Justhost is a subscription web hosting provider offering shared, VPS, and related hosting services through regional sites such as Just Host U.S. and JustHost.Asia (justhost.asia).
Services typically include hosting plans, domain registration, and add‑ons; terms and processes vary by regional site and by purchase channel (web vs app stores).
Where it operates
Justhost operates internationally with separate flows for the U.S. web site and an international/Asia site (justhost.asia). Support channels and refund rules differ between those platforms.
Purchases made via the App Store or Google Play are handled under the respective store policies rather than a separate Justhost flow.
How to cancel Justhost
Just Host U.S. (web) - phone / live chat
- Call Just Host U.S. at 888-755-7585 or use live chat to request cancellation.
- For plans of 3 months or longer, request cancellation at least 16 days before renewal.
- For monthly plans, request cancellation at least 24 hours before renewal.
Just‑hosting international / justhost.asia - email
- Send a cancellation or refund request by email to info@just.hosting or info@justhost.asia.
- Include your account ID, affected domains, invoice numbers, and the desired termination date in the message.
- Expect that content will be permanently removed after termination; request backups beforehand.
App Store / Google Play purchases
- Follow the standard cancellation and refund procedures of Apple App Store or Google Play; JustHost’s public terms defer to those stores for in‑app purchases.
- Contact the store support (Apple/Google) for refunds, as they handle billing and returns for in‑app transactions.
What happens when you cancel
Access and data
Cancellation or termination typically results in account access ending and hosted content being permanently deleted.
Always create local backups before you cancel; Justhost’s documentation warns that data deletion is permanent.
Renewals, domains and add‑ons
Renewal stops when cancellation is processed, but domain registrations and many add‑ons may be handled separately and are often excluded from refunds.
Check whether you retain domain control or need to transfer domains before termination to avoid losing them.
Will I get a refund?
Just Host U.S. refund policy
- A 30‑day money‑back guarantee applies to hosting fees paid by credit card only.
- Domain registration, setup fees, and most add‑on services are excluded from the guarantee.
- No refunds are issued after the 30‑day period for U.S. web purchases.
justhost.asia / international refund policy
- Full refund if cancelled within 15 days of payment.
- After 15 days, prorated refunds may be available for unused service time, calculated in one‑month minimum units.
- Domain registration, IPv4/IPv6 rentals, and bonus amounts are non‑refundable; refunds may take up to 14 days plus processor delays.
Exceptions and timing
Refund eligibility depends on purchase channel, payment method, and timing. Domains and many add‑ons are commonly excluded.
For in‑app purchases, use Apple/Google store refund channels; Justhost’s public terms do not describe a separate in‑app refund flow.
Justhost plans and pricing
Available sample plans
The table below shows approximate SGD conversions reported from third‑party sources. These are not official Justhost SGD listings.
| Plan | Price | Period | Features |
|---|---|---|---|
| 512 MB VPS (IPv6 only, 1 core, 5 GB HDD, unlimited transfer, 200 Mbps) | ≈ S$2.60/month | Monthly | 512 MB RAM; 1 vCPU; 5 GB HDD; IPv6 only; unlimited data; 200 Mbps |
| 512 MB VPS (IPv4+IPv6, 5 GB SSD, unspecified extra specs) | ≈ S$5.00/month | Monthly | 512 MB RAM; 1 vCPU; 5 GB SSD; IPv4 + IPv6; unlimited data; 200 Mbps |
Pricing notes
These SGD figures are approximate conversions from CNY prices reported by a 2023 Chinese tech blog and are provided only as indicative examples.
No official Justhost SGD pricing was found on JustHost’s site or app stores as of early 2026.
Your consumer rights in Singapore
Local protections and limitations
No Singapore‑specific consumer‑protection provisions were found in Justhost’s public terms for App Store, Google Play, or web purchases.
Consumers in Singapore should rely on the refund and dispute resolution rights of the platform used to purchase (card issuer, Apple, Google, or regional terms).
Dispute options and recommendations
If you cannot resolve a refund or cancellation directly, consider contacting the Consumers Association of Singapore or your payment provider for chargeback guidance.
Keep records of communications, invoices, and cancellation timestamps for any complaint or dispute process.
Customer experiences
Positive feedback
Some users praised responsive and knowledgeable support representatives and highlighted reliability and speed on JustHost.Asia in recent reviews.
Positive mentions include named support staff and verified user feedback noting good features and security.
Common complaints
Frequent negative reports include unexpected account deactivations, delays resolving fraud flags, difficulties obtaining refunds, and inconsistent support quality.
Other complaints note slow page loads, upselling of add‑ons, and limited server locations; many users recommend careful backups and monitoring billing.
Documentation checklist
Before you request cancellation
- Make a full backup of website files, databases, email and any DNS records.
- Record account ID, registered domains, active services, and payment method used.
- Note the renewal date and required cancellation lead time for your plan.
What to include when you contact support
- Account ID, domain names, invoice numbers, and desired termination date.
- Clear statement that you request cancellation and whether you request a refund, citing purchase date.
- Keep copies/screenshots of chat transcripts, emails, and confirmation numbers.
Common mistakes
Failing to back up data
Many users lose content because they assume cancellation preserves files. Justhost documents that termination results in permanent deletion.
Always export databases, site files and email before initiating cancellation; don't rely on provider retention.
Missing timing or refund exclusions
Users sometimes miss the required lead time (16 days for ≥3‑month U.S. plans; 24 hours for monthly) and lose eligibility to stop renewal.
Also note domain registrations and add‑ons are commonly non‑refundable; check the specific regional policy before cancelling.
Comparative recap
Quick comparison
The table below summarizes cancellation channels, refund windows, and data deletion for the main purchase paths reported in Justhost documentation.
| Platform | Cancellation method | Refund window (period) | Data deletion |
|---|---|---|---|
| Web (Just Host U.S.) | Phone (888-755-7585) or live chat | 30 days | Permanent deletion on termination |
| Web (Just-hosting international / justhost.asia) | Email to info@just.hosting or info@justhost.asia | 15 days (full) then prorated | Permanent deletion on termination |
| App Store / Google Play | Follow Apple/Google store procedures | Store refund policy applies | Provider may remove content after termination; follow store instructions |
After cancelling
Immediate steps
- Confirm cancellation in writing and save any confirmation IDs or chat transcripts.
- Verify that automatic renewals have stopped and monitor your card/bank for unexpected charges.
- If you requested a refund, note processing times (up to 14 days plus processor delays for justhost.asia; 30‑day terms for U.S.).
Helpful references
For an aggregated reference of Justhost regional policies and steps, see this summary: JustHost reference.
If your purchase was via Apple or Google, contact the App Store or Google Play support for refund claims and follow their dispute processes.
Address
Possible Singapore contact
1 Raffles Place #20-61 Tower 2, Singapore 048616.
This address is associated with a related company (JustVPS) and may be a possible point of contact; it is not confirmed as the official Justhost headquarters.
Notes and recommendations
When contacting local addresses, include your account details and keep records of all communications. If unresolved, escalate via your payment provider or local consumer bodies.