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Yahoo

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Termination letter drafted by a specialized lawyer
Sender
Yahoo Plus Secure Cancel Subscription | Postclic
Yahoo
60 Anson Road, #13-01 Mapletree Anson
79914 Singapore Singapore
ei_lim@yahoo.com.sg
Cancellation of Yahoo contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Yahoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Yahoo
60 Anson Road, #13-01 Mapletree Anson
79914 Singapore , Singapore
ei_lim@yahoo.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Yahoo. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Yahoo: Easy Method

What is Yahoo

Overview

Yahoo is an online services company offering email, news, finance, search and subscription features such as Yahoo Mail Plus / Yahoo Plus Secure.

Subscriptions add features like ad removal, extra storage and enhanced security depending on the product purchased.

Who this guide is for

This guide is tailored for users in Singapore who want to cancel Yahoo subscriptions or understand refund and rights issues.

It covers cancellations made via the web, Apple App Store (iOS) and Google Play (Android), and points to official help links.

How to cancel Yahoo

App Store (iOS)

  • Open your device Settings or the App Store and tap your Apple ID.
  • Go to Subscriptions, find the Yahoo subscription and choose Cancel Subscription.
  • Billing and refunds for iOS purchases are handled by Apple, not Yahoo.
  • For the Yahoo Mail app page on the Singapore App Store see Yahoo Mail on App Store (SG).

Google Play (Android)

  • Open the Google Play Store app and tap your profile, then go to Payments & subscriptions → Subscriptions.
  • Select the Yahoo subscription and tap Cancel subscription.
  • Billing and refunds for Android purchases are handled by Google Play.

Web / Direct Purchase (mail.yahoo.com)

  • Sign in to your Yahoo account and go to your Subscriptions page (mysubscriptions.yahoo.com).
  • Find the subscription, select Manage and choose Cancel or Cancel subscription.
  • Yahoo allows direct cancellation on its subscriptions page when Yahoo itself handles billing.
  • Official Yahoo subscription information: Yahoo Help (SG).

What happens when you cancel

Access and features

After cancellation you typically retain premium features until the end of the current paid period.

Once the billing period ends, account features revert to the free tier and any premium-only functionality will stop.

Billing and renewal

Cancellation prevents future renewals but does not automatically refund past billing unless a refund policy applies.

For App Store and Google Play purchases the respective store controls billing and renewals; cancel in the store to stop future charges.

Will I get a refund?

Web purchases (Yahoo direct)

  • Yahoo may provide a refund if requested within 14 days of the initial monthly or annual purchase or renewal when Yahoo handled the billing.
  • Only one refund is available per customer under this 14-day rule.
  • This refund policy applies only to purchases made via mail.yahoo.com or Yahoo’s web subscription portal.

App Store and Google Play purchases

  • iOS purchases are subject to Apple’s refund policies; Yahoo does not control refunds made through the App Store.
  • Android purchases are subject to Google Play’s refund policies; Yahoo does not control refunds made through Google Play.

Yahoo plans and pricing

Where to check current plans

Do not rely on third-party sources for prices - always check Yahoo’s official subscription pages for current plans and offers.

Official subscription details and sign-up are available on Yahoo’s subscription pages such as Yahoo Mail Plus.

No price guesses here

This guide does not list prices. Pricing can change and varies by region and promotional offers.

Refer to the official pages linked above for exact and up-to-date pricing.

Your consumer rights in Singapore

Cooling-off and refund rights

Singapore law does not provide a general statutory 14-day cooling-off right for digital subscription services in the same way some other jurisdictions do.

Yahoo’s 14-day refund policy applies only where Yahoo itself handled billing; it does not create broader statutory rights beyond that internal policy.

Platform-specific rights

If you purchased via the Apple App Store or Google Play, refunds and dispute resolution follow those platforms’ policies and processes.

Check Apple and Google Play refund procedures directly for the most accurate guidance for purchases through their stores.

Customer experiences

Summary of public reviews

Public review platforms show a mix of feedback with a notable amount of negative sentiment about account recovery, site navigation and customer service responsiveness.

Trustpilot displays a low average rating with many 1-star complaints about recovery and support; see the general Trustpilot page for more context: Trustpilot (www.yahoo.com).

Local and finance-specific feedback

Yahoo Finance reviews on Sitejabber include low scores and at least one reviewer from Singapore noting lack of confidence in the service: Sitejabber (Yahoo Finance).

Regional Trustpilot pages show similar complaints about website changes and navigation; see AU listings as additional context: Trustpilot (AU).

Documentation checklist

Information to gather before cancelling

  • Your Yahoo account email address and username.
  • Order receipt, purchase date and transaction ID (if available).
  • Method of purchase: Web (Yahoo), Apple App Store (iOS) or Google Play (Android).

Evidence for refunds or disputes

  • Screenshots of subscription status and renewal date from your Yahoo account or app store receipt.
  • Any confirmation emails from Yahoo, Apple or Google regarding the purchase or renewal.
  • Notes of attempted support contacts and response timestamps if you plan to escalate.

Common mistakes

Canceling in the wrong place

A frequent error is cancelling on Yahoo’s site while the subscription was purchased through Apple or Google.

If you bought via App Store or Google Play you must cancel in that store; otherwise you may still be billed.

Missing account or purchase details

People often try to cancel using a different email or account than the one used to purchase the subscription.

Always confirm you are signed into the account that holds the subscription and have receipts ready when contacting support.

Comparative recap

Quick comparison

Platform How to cancel Refund policy Period
App Store (iOS) Manage via Apple ID → Subscriptions in iOS / App Store. Billing handled by Apple. Refunds governed by Apple’s refund policy; Yahoo does not control refunds. monthly / annual
Google Play (Android) Manage via Google Play Store → Subscriptions. Billing handled by Google Play. Refunds governed by Google Play’s policy; Yahoo does not control refunds. monthly / annual
Web / Direct Purchase Sign in to Yahoo → Subscriptions (mysubscriptions.yahoo.com) → Manage → Cancel. Yahoo may refund if requested within 14 days of initial purchase or renewal (one refund per customer). monthly / annual

After cancelling

Check for confirmation

After you cancel, expect an on-screen confirmation and an email confirming the cancellation where applicable.

Keep that confirmation for your records in case of future billing disputes.

Further help and official links

For official help with cancellations and subscription questions see the Yahoo Help page for Singapore: Yahoo Help (SG).

For details on Yahoo Mail Plus see the official subscription page: Yahoo Mail Plus.

Address

Singapore postal address

For postal correspondence related to subscriptions or formal notices you can use the local office address below.

60 Anson Road, #13-01 Mapletree Anson, Singapore 79914

Use and expectations

Postal contact may be appropriate for formal complaints or privacy-related correspondence, but initial subscription actions are usually handled online.

If you need platform-specific support for App Store or Google Play purchases contact those stores directly for billing and refund issues.

FAQ

To cancel your Yahoo Plus Secure subscription via the web, sign in to your Yahoo account, go to your Subscriptions page at mysubscriptions.yahoo.com, find your subscription, select Manage, and then choose Cancel. Remember to keep proof of your cancellation.

If you cancel your Yahoo subscription within 14 days of the initial purchase or renewal, you may request a refund if Yahoo handled the billing. Only one refund is available per customer under this policy. Make sure to keep documentation of your request.

Yes, you can cancel your Yahoo subscription through the App Store by managing your subscriptions in your Apple ID settings. Refunds for App Store purchases are governed by Apple's refund policy, and Yahoo does not control these refunds. Always keep proof of your cancellation.

After you cancel your Yahoo subscription, you will typically retain access to premium features until the end of the current billing period. Once that period ends, your account will revert to the free tier, and premium features will no longer be available.

Yes, for subscriptions purchased via Google Play, you must cancel through the Google Play Store app by going to Payments & subscriptions and selecting your Yahoo subscription. Refunds are subject to Google Play's policies, and Yahoo does not control these refunds. Always keep proof of your cancellation.