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Csl

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Csl Data Plan | Postclic
Csl
24/F West Exchange Tower, 322 Des Voeux Road Central
Sheung Wan Hong Kong
info@consultcsl.com.sg
Cancellation of Csl contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Csl service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Csl
24/F West Exchange Tower, 322 Des Voeux Road Central
Sheung Wan , Hong Kong
info@consultcsl.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Csl. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Csl: Easy Method

What is Csl

Overview

CSL refers to multiple services and brands that use the "CSL" name. In Singapore context here, the verified items are CSL Behring Singapore (a healthcare company), the CSL casual dating app (in-app purchases on iOS), and csl Wi‑Fi prepaid passes.

Services covered in this guide

This guide focuses on cancelling subscriptions or purchases related to the verified CSL services found for Singapore: the CSL casual dating app (in‑app purchases) and csl Wi‑Fi prepaid passes.

There is no publicly available, consolidated cancellation policy specific to "CSL Behring Singapore" or a single Singapore telecom plan found in the verified sources.

How to cancel Csl

Cancel in-app subscriptions (CSL app on iOS)

  • Open the App Store on your iPhone or iPad and tap your profile photo.
  • Tap "Subscriptions", locate the "CSL" (CSL Casual Dating App) subscription, and select "Cancel Subscription".
  • Follow on‑screen prompts to confirm cancellation; cancellation stops future renewals but does not usually refund past charges.

Cancel csl Wi‑Fi prepaid passes

  • Prepaid passes (24‑HOUR, 30‑DAY) are typically consumable items; they expire at the end of the period purchased.
  • For account or purchase issues, use the csl Wi‑Fi subscription page for support or the provider’s contact options: csl Wi‑Fi subscription.

What happens when you cancel

Access and validity

For subscriptions bought through the App Store, cancellation usually prevents automatic renewal but preserves access until the current paid period ends.

For one‑time purchases (lifetime or one‑time boosts), access typically remains as described by the item (e.g., lifetime purchases remain active).

Data, content and account state

Cancellation does not normally delete your account or profile data within the app; you may need to delete your account separately if required.

For csl Wi‑Fi prepaid passes, expiry removes access; it does not necessarily delete account data - contact the provider for account removal.

Will I get a refund?

Official refund policy status

No publicly available refund policy specific to CSL Behring Singapore or the CSL app in Singapore was found in the verified sources.

App Store purchases are subject to Apple’s refund and dispute procedures; request refunds via Apple if needed.

Exceptions and practical steps

  • If you believe a charge is incorrect or eligible for a refund, contact the seller first using their official contact channels.
  • For App Store purchases, submit a refund request to Apple through your purchase history in the App Store.
  • For csl Wi‑Fi issues, raise the matter via the csl Wi‑Fi subscription/support page: csl Wi‑Fi subscription.

Csl plans and pricing

Pricing overview

The table below lists verified pricing items for the CSL casual dating app (in‑app purchases in SGD) and csl Wi‑Fi prepaid passes from the verified sources.

Notes on listed prices

Prices are as reported in the verified data. For App Store purchases, the final billed amount may include local taxes or App Store billing differences.

Plan Price Period Features
CSL App - 1 month Premium S$24.98 Monthly Premium features via in‑app purchase
CSL App - 1 month Plus S$13.98 Monthly Plus features via in‑app purchase
CSL App - 40% Off VIP S$15.48 Presumably Monthly Discounted VIP access via in‑app purchase
CSL App - 1 Boost S$4.99 One‑time Single boost to promote profile
CSL App - Lifetime Premium S$259.00 Lifetime One‑time purchase for Premium features
CSL App - Lifetime Ultimate S$379.00 Lifetime One‑time purchase for Ultimate features
CSL App - 6 months Ultimate S$119.98 6 months Ultimate features for 6 months
CSL App - 6 months Plus S$45.00 6 months Plus features for 6 months
CSL App - 6 months Premium S$79.99 6 months Premium features for 6 months
csl Wi‑Fi - 24‑HOUR Pass S$20.00 24‑Hours Unlimited Wi‑Fi access for 24 hours
csl Wi‑Fi - 30‑DAY Pass S$158.00 30‑Days Unlimited Wi‑Fi access for 30 days

Your consumer rights in Singapore

General consumer protections

Singapore consumer law provides protections against misleading representations and defective goods or services under the Consumer Protection (Fair Trading) Act and related regulations.

These laws apply to sellers and service providers operating in Singapore; remedies can include refunds, repairs, or replacements depending on the situation.

Cooling‑off and sector exceptions

  • Some industries (for example certain direct‑sales facial packages) have a statutory cooling‑off period (commonly cited as 5 working days) with refund timelines - this does not automatically apply to all services.
  • The verified data found no evidence that those specific cooling‑off rules apply to CSL app purchases or csl Wi‑Fi passes in Singapore.

Customer experiences

Verified review availability

No user review data specifically for "CSL Behring Singapore" was found on the verified review platforms checked (Trustpilot, ProductReview SG) per the verified data.

No verified positive or negative review entries were available in the provided sources for the Singapore services referenced.

Practical notes from available sources

  • Where a public support page exists (e.g., CSL Behring contact page), contacting the provider directly is the recommended first step for disputes or requests: CSL Behring Singapore - Contact.
  • For App Store purchases, Apple’s support channels are commonly used for billing or refund disputes.

Documentation checklist

What to gather before contacting support

  • Order receipt or App Store purchase history entry showing transaction date and amount.
  • Account username or email used for the CSL app or csl Wi‑Fi subscription.
  • Screenshots of in‑app subscription screens, error messages, or expiry notices.

When escalating a dispute

  • Record dates and names of support agents you spoke with and any case/reference numbers.
  • Keep copies of all email exchanges or support chat transcripts for evidence.

Common mistakes

Assuming cancellation equals deletion

Many users assume cancelling a subscription deletes their account or data; cancellation usually only stops future billing and preserves account data unless you request account deletion.

Missing the correct cancellation channel

Purchases made through the App Store must be cancelled via the App Store; contacting the app developer alone may not stop auto‑renewal.

Conversely, issues with prepaid Wi‑Fi passes may require contacting the csl Wi‑Fi support channel rather than the app store.

Comparative recap

Simple comparison table

Service Typical price Period Quick note
CSL App - 1 month Premium S$24.98 Monthly App Store subscription - cancel via Apple subscriptions
CSL App - Lifetime Premium S$259.00 Lifetime One‑time purchase; refunds subject to platform/provider rules
csl Wi‑Fi - 24‑HOUR Pass S$20.00 24‑Hours Prepaid pass - access ends after period
csl Wi‑Fi - 30‑DAY Pass S$158.00 30‑Days Prepaid pass - contact provider for support

After cancelling

Follow-up actions

Confirm cancellation by checking your App Store subscription list or the vendor’s account/subscription page.

Keep receipts and transaction IDs in case you need to escalate a refund or billing dispute.

Useful official links

Address

Corporate / regional address (reference)

CSL Mobile Limited (Hong Kong) - 24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong.

Contact note

If you need Singapore‑specific contact details for CSL Behring, use their Singapore contact page: CSL Behring Singapore - Contact.

FAQ

To cancel your CSL casual dating app subscription on iOS, open the App Store, tap your profile photo, select 'Subscriptions', find the CSL subscription, and tap 'Cancel Subscription'. Ensure you follow the on-screen prompts to confirm cancellation.

Typically, cancellation does not result in a refund for past charges. For specific refund inquiries, you should check the official refund policies or contact the seller directly.

Since csl Wi-Fi prepaid passes are consumable items, they cannot be canceled once purchased. They will expire at the end of the purchased period, so you can simply stop using them.

Cancellation usually does not delete your account or profile data within the app. If you wish to delete your account, you may need to do so separately.

There is no publicly available refund policy specific to CSL services. For potential exceptions, you should contact the seller using the official contact channels listed on your bill or contract.