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I hereby notify you of my decision to terminate the contract relating to the Jazz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Jazz: Simple Process
What is Jazz
Overview
Jazz, in the context of this guide, refers to the Jazz Radio mobile app listed on the Singapore App Store. It offers streaming jazz stations and in‑app subscription options for ad‑free listening and additional channels.
Where it appears
The app is available on the Apple App Store Singapore listing and offers subscription tiers billed through Apple’s ecosystem. Subscription details and prices shown on the App Store are the authoritative listing for Singapore users.
How to cancel Jazz
Cancel on iPhone or iPad
- Open Settings on your device and tap your name at the top.
- Tap "Subscriptions", find the Jazz Radio (or related) subscription, then tap "Cancel Subscription".
- Confirm cancellation; you will retain access until the current paid period ends.
Cancel via the App Store or Mac
- Open the App Store, tap your profile icon, then tap "Subscriptions".
- Select the Jazz Radio subscription and choose "Cancel Subscription".
- If you cannot see the subscription, check purchases under the Apple ID used to subscribe.
What happens when you cancel
Access after cancellation
When you cancel a subscription purchased through the App Store, you typically retain access to premium features until the end of the paid billing cycle.
Billing and renewals
No further recurring charges will be made after cancellation takes effect. The subscription will not renew automatically on the next billing date.
Will I get a refund?
General refund approach
App Store purchases and subscription refunds are handled by Apple. Apple does not guarantee refunds for change of mind, but exceptions may apply for technical issues or misrepresentations.
How to request a refund
- Use Apple’s "Report a Problem" process or contact Apple Support to request a refund for App Store charges.
- Provide order ID, dates, and a clear description of the issue to improve the chance of a successful refund request.
Jazz plans and pricing
Pricing overview
The following prices are taken from the App Store Singapore listing for the "Jazz Radio - Enjoy Great Music" app.
Plan list
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Membership (Monthly) | S$10.98 | monthly | 100% ad‑free music; better sound quality; access to 200+ channels including across other DI.FM/Classic/Rock platforms |
| Premium Membership (Annual) | S$109.98 | annual | Same as monthly - annual subscription |
| JazzRadio.com Subscription | S$48.00 | Unknown | Unspecified - another in‑app purchase option listed |
Your consumer rights in Singapore
Relevant protections
Singapore consumers are protected by laws and agencies that cover fair trading and product/service descriptions. Expect services to match descriptions and to be delivered with reasonable care.
How to escalate a dispute
- First request resolution from the app developer or merchant and keep records of communication.
- If unresolved, you may seek assistance from local consumer bodies or file a complaint with Singapore consumer protection authorities.
Customer experiences
Typical issues reported
Common problems include accidental subscription renewals, confusion between multiple Apple IDs, and unclear in‑app cancellation flows.
Positive feedback
Many users find cancellation through Apple’s subscription settings straightforward and appreciate retaining access until period end once cancelled.
Documentation checklist
Required documents
- Apple receipt or order ID for the subscription purchase.
- Apple ID email used to subscribe and device details (model, iOS version).
- Dates of charge, screenshots of subscription listing, and evidence of attempted cancellation.
Optional supporting items
- Bank or card statement showing the subscription charge.
- Any correspondence with the app developer or Apple Support.
Common mistakes
Failing to cancel the correct subscription
Users sometimes cancel the wrong app or the wrong Apple ID subscription. Always confirm the developer and purchase date on the receipt before cancelling.
Assuming deleting the app cancels billing
Deleting the app does not stop App Store subscriptions. You must cancel via Subscriptions in Settings or the App Store to avoid further charges.
Comparative recap
Quick comparison
The table below summarizes the available subscription options and their key differences for a rapid overview.
Side‑by‑side
| Plan | Price | Period | Key points |
|---|---|---|---|
| Premium Membership (Monthly) | S$10.98 | monthly | Monthly billing; ad‑free listening; large channel selection |
| Premium Membership (Annual) | S$109.98 | annual | One annual payment; same benefits as monthly at an annual rate |
| JazzRadio.com Subscription | S$48.00 | Unknown | Listed as an in‑app purchase; period and features not clearly specified in the listing |
After cancelling
Check subscription status
- Verify that the subscription shows as cancelled in Settings → Subscriptions or in the App Store account page.
- Keep confirmation screenshots or emails for your records until the billing cycle finishes.
Useful links
App Store listing for reference and to confirm current pricing and developer details:
Jazz Radio - Enjoy Great Music (App Store Singapore)
Address
Corporate contact (as listed in available context)
Mobilink House, 1‑A, Kohistan Road, F‑8 Markaz, Islamabad, Pakistan.
Notes about addresses
This address is the commonly referenced head office for Jazz (Mobilink) operations. For app‑specific developer contact, use the contact information shown on the App Store listing.