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Cancel RECHARGE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Recharge service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Recharge: Easy Method
What is Recharge
Short description
Recharge is a subscription and recurring billing service used by merchants to manage customer subscriptions, recurring payments, and related customer portals.
Who uses it
Merchants integrate Recharge with e-commerce platforms to handle recurring orders and subscription workflows.
How to cancel Recharge
Cancelling individual subscriptions (merchant)
- Sign in to the Recharge merchant portal and locate the customer subscription you want to stop.
- Use the subscription controls to cancel or delete a single subscription; note that deletions are irreversible.
- For bulk changes, import a CSV to cancel many subscriptions at once via the merchant portal.
- Ensure cancellations are completed before the subscription’s scheduled processing date to avoid being charged for the upcoming cycle.
Cancelling a Recharge merchant account
- If your merchant account is not under contract, go to Merchant Portal → Settings → Billing & Plan → “Cancel my account”, complete the survey and confirm to close the account.
- If you are on a contract or a custom plan, contact your account manager or Recharge support to discuss exit options and next steps.
- If subscriptions were purchased via the App Store (iOS) or Google Play (Android), those must be cancelled directly through Apple or Google - not via Recharge.
What happens when you cancel
Immediate effects
Cancelling a subscription stops future renewals for that subscription if the cancellation is processed before the scheduled charge date.
Data and access
Deleted subscriptions are irreversible; merchant access to subscription records and customer portals may change after account cancellation.
Export any needed reports or customer data before deleting subscriptions or cancelling the merchant account.
Will I get a refund?
Recharge refund stance
Recharge’s publicly available help content does not set out a clear refund policy for account cancellations, implying refunds are not automatically handled in the cancellation flow.
Exceptions and platform purchases
- There is no evidence of a statutory 14-day cooling-off or automatic refund right from Recharge in Singapore based on available materials.
- If a subscription was purchased through Apple’s App Store or Google Play, refunds and cancellations are governed by those platforms’ policies and must be pursued through them.
Recharge plans and pricing
Overview of published plans
Below are published USD plan examples for Recharge. No official SGD pricing is provided in the verified data.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard | USD 99/month + 1.25% + $0.19 USD per transaction | Monthly | Core subscription management, analytics dashboard, customer portal, integrations |
| Pro | USD 499/month + 1% + $0.19 USD per transaction | Monthly | Includes Standard features plus Flows, Bundles, A/B testing, advanced analytics, SDK/API access |
| Starter | USD 50/month (no transaction fees for first 50 subscribers) | Monthly | Entry-level features (Starter tier) |
Your consumer rights in Singapore
Local rights summary
Available Recharge materials do not explicitly reference a Singapore-specific statutory cooling-off or refund right for Recharge services.
Platform purchases and remedies
- If you purchased via the App Store or Google Play, the platform provider’s refund and dispute processes apply.
- For merchant agreements, any contract terms signed when onboarding Recharge will govern rights and obligations; review your agreement for termination clauses.
Customer experiences
Positive feedback
Some reviewers report significant product improvements and good recent experiences after prior issues; examples include positive Trustpilot feedback noting improvement.
Positive reports often highlight feature completeness and useful subscription tooling for merchants.
Negative feedback
Public reviews also include recurring complaints about customer support, unexpected billing after attempted cancellations, and difficulty exiting contracts.
Threads on merchant communities report concerns about pricing and stability; merchants sometimes migrate to alternatives for cost or support reasons.
For representative user reviews see Trustpilot and community discussions: Trustpilot and Reddit.
Documentation checklist
What to prepare before cancelling
- Account login details and the merchant email used for the Recharge account.
- Billing statements, recent invoices, and proof of payments you may need to review.
- Any signed contract or plan documentation if you suspect contractual obligations apply.
Data and operational exports
- Export subscriber lists and transaction reports you will need after cancellation.
- Prepare CSVs if planning bulk cancellations and ensure backups before performing irreversible deletions.
Common mistakes
Timing errors
Cancelling after the scheduled processing date can result in the next charge still being processed. Always cancel before the next scheduled payment.
Irreversible actions and assumptions
Deleting subscriptions is permanent; merchants sometimes delete rather than pause and later regret not retaining records.
Assuming refunds will follow cancellations is risky; confirm refund entitlements before cancelling and keep records of all communications.
Comparative recap
Side-by-side summary
The table below summarizes key points about Recharge, cost, and common considerations for merchants evaluating the service.
Comparison table
| Aspect | Recharge (notes) | Typical cost / Period |
|---|---|---|
| Cancellation options | Merchant portal single or bulk (CSV); account cancel via portal or via account manager if contracted | - |
| Refunds | No clear public refund policy; platform purchases use Apple/Google processes | - |
| Support & reliability | Mixed reviews: some improvements reported; others cite poor support and billing issues | - |
| Pricing examples | Standard / Pro / Starter tiers available with per-transaction fees and monthly base | See pricing table above (Monthly) |
After cancelling
Administrative next steps
- Export and securely store subscription and transaction records needed for accounting and customer service.
- Notify affected customers about the cancellation and any replacement process you implement.
- Confirm billing has stopped by checking payment processor statements and invoices after the scheduled processing date.
Further reading and community resources
To learn more about other merchants’ experiences and subscription app options, consult community and review pages such as the Shopify blog and app listings.
Representative resources: Shopify blog on subscription apps and the Shopify app listing for subscription payments: Subscription Payments (Shopify).
Address
Provided contact address
Office - 101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad - 380006, Gujarat, India.
Notes about location
There is no dedicated Singapore office listed in the verified materials. For formal contract or legal matters, refer to your signed agreement or your account manager for the correct legal contact details.