Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel TEXTNOW
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Textnow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Textnow: Easy Method
What is Textnow
Overview
TextNow is a service that offers free texting and calling over Wi‑Fi and paid options for additional features and cellular plans. It provides users with a dedicated phone number and app-based calling/texting functionality.
Core features
Available features include free ad‑supported calls and messages, optional ad‑free subscriptions, number‑locking, voicemail transcription, and optional SIM/wireless plans.
How to cancel Textnow
Cancel subscriptions bought through app stores
- iOS (App Store): Open the App Store app → tap your account icon → Subscriptions → locate TextNow → tap Cancel Subscription.
- Android (Google Play): Open the Google Play Store app → account icon → Payments & subscriptions → Subscriptions → find TextNow → Cancel Subscription.
- Use the store’s subscription page to confirm cancellation and keep any confirmation screenshots or emails for your records.
Cancel direct purchases or TextNow account
- For services bought directly from TextNow (SIM, web purchases), cancel in your TextNow account under My Account or Settings where available.
- If you need a written cancellation, send a signed notice (registered mail recommended) to TextNow’s Canadian address as proof of delivery.
- For guidance on written notice and address details, consult a consumer cancellation guide: Postclic: Cancel TextNow.
What happens when you cancel
Service access and renewal
Cancelling a subscription typically stops future automatic renewals. For store subscriptions, cancellation prevents the next charge but may allow access until the current paid period ends.
Account data and number
Your TextNow account, messages, and number may remain active unless you explicitly close the account or let a number expire. Keep a record of your number and any important messages before cancelling.
Will I get a refund?
In‑app purchases and store refunds
- App Store and Google Play in‑app purchases are subject to Apple/Google refund policies; TextNow cannot override those rules.
- If you want a refund for an in‑app purchase, request it through the App Store or Google Play refund process.
Direct purchases and exceptions
- Refunds for purchases made directly via TextNow (SIMs, web plans) are handled case‑by‑case by TextNow; no automatic 14‑day cooling‑off guarantee is stated.
- Unused days on in‑app subscriptions are generally not refundable.
- For general cancellation and refund guidance for TextNow purchases, see: Unsubby: Cancel TextNow and Postclic: Cancel TextNow.
Textnow plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Lock Your Number (1 Week) | S$2.69 | Weekly | Locks in your number for one week |
| Lock Number for 1 Year | S$6.74 | Annual | Locks in your number for one year |
| Ad Free+ | S$9.44 | Monthly (via App Store) | Removes ads; includes Lock‑In Number, voicemail transcription, call forwarding, verification codes, unlimited photo/video history |
| Ad Free+ & 14‑day free trial | S$13.49 | One‑time initial offer | Same as Ad Free+ with a 14‑day trial |
Price notes
TextNow is not officially available in Singapore; the prices above are USD in‑app prices converted approximately to SGD (1 USD ≈ 1.35 SGD).
Your consumer rights in Singapore
General rights and expectations
TextNow does not state a standard 14‑day cooling‑off policy for direct purchases; refunds depend on the purchase channel and TextNow’s discretionary policies.
How to escalate in Singapore
- Check your payment provider’s dispute options (bank or card chargeback) if you were billed after cancellation.
- For unresolved consumer disputes in Singapore, contact local consumer advice organisations for next steps and mediation options.
- Keep documentation when escalating: receipts, screenshots, cancellation confirmations, and delivery proofs for registered mail.
Customer experiences
Common positive feedback
Many users praise TextNow for offering free Wi‑Fi calls and texts, and for providing a low‑cost or secondary phone number option.
Reviewers often describe the app as useful for budget-conscious users and as a convenient secondary number service.
Common negative feedback
Frequent complaints include intrusive ads, poor customer support, unexpected charges, and account deactivations without clear explanations.
Users also report issues with verification SMS delivery, app reliability, and difficulty obtaining refunds or resolving billing disputes. See user reviews for details: Trustpilot: TextNow reviews and analysis: AnecdoteAI: TextNow insights.
Documentation checklist
What to gather before cancelling
- Account email, username, and associated phone number.
- Receipt or proof of purchase (App Store/Google Play/credit card statement).
- Subscription ID or order number, if available.
- Screenshots of subscription status and any confirmation of cancellation.
Proof for written cancellation or disputes
- Signed cancellation letter and proof of postage/registered mail receipt.
- Copies of support tickets, chat transcripts, and any responses from TextNow.
- Bank or card statements showing charges and dates for dispute purposes.
Common mistakes
Not cancelling via the correct channel
Example: Users uninstall the TextNow app but do not cancel the subscription in the App Store or Google Play; payments can continue.
Always cancel through the platform where you purchased the subscription (App Store/Google Play) or via your TextNow account for direct purchases.
Failing to keep proof
Example: Not saving confirmation emails or screenshots leads to weak evidence when disputing post‑cancellation charges.
Keep timestamps, screenshots, and registered mail receipts; these improve chances of dispute resolution.
Comparative recap
Quick comparison
| Purchase channel | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel in App Store → Subscriptions | Low to medium; subject to Apple policy | Request refunds via Apple; TextNow cannot override |
| Google Play (Android) | Cancel in Google Play → Subscriptions | Low to medium; subject to Google policy | Request refunds via Google Play console |
| Direct on TextNow (website/SIM) | Cancel via TextNow account or send written notice to their address | Case‑by‑case; no automatic cooling‑off stated | Keep registered mail proof when sending written cancellations; see guide: Postclic |
After cancelling
Immediate steps
- Check your App Store/Google Play subscription page to confirm cancellation and save screenshots.
- Monitor your bank/credit card for any unexpected charges over the next billing cycle.
If you still have problems
- Request refunds through the App Store or Google Play refund system for in‑app purchases.
- If a direct purchase dispute is unresolved, gather documentation and consider contacting a consumer protection body for assistance.
- Helpful guides and experiences: Unsubby: Cancel TextNow and Postclic: Cancel TextNow.
Address
Official mailing address
TextNow, Inc.
420 Wes Graham Way, Ste 200, Waterloo, Ontario N2L 0J6, Canada
Sending written cancellations
If you send a signed cancellation letter, use registered mail or another tracked service and keep the delivery receipt as proof.
Include account details and the date you want the cancellation to take effect, and keep copies of everything you send.