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Cancel VISIBLE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Visible service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Visible: Easy Method
What is Visible
Service overview
Visible is a flat-rate mobile subscription service that offers unlimited talk, text and data using Verizon’s network in the U.S.
Plans are billed monthly and managed primarily through the Visible app or account settings online.
How Visible is delivered
Visible operates as an app-driven, no-frills carrier focused on value pricing and self-service account control.
Support is largely app-based; many account actions (including cancellation) are done inside the app or via account settings.
How to cancel Visible
Cancel in the Visible app
- Open the Visible app and tap Profile → My Account → Manage my membership → Cancel.
- Cancelling in the app stops auto-renewal; your service remains active until the end of the current billing cycle.
Cancel via app-store subscriptions or porting
- If you subscribed through Apple or Google, cancel the subscription in your Apple ID or Google Play subscriptions settings.
- Alternatively, porting your number to another carrier will automatically cancel Visible service for that number.
Cancel via website or other methods
- Visible’s Terms & Conditions state you can cancel anytime; they do not provide refunds for payments already made.
- If you need to send a formal request, Visible’s Terms & Conditions allow written notices - use account contact channels or mail where applicable.
What happens when you cancel
Service access and billing
Cancellation through the app stops future auto-renewals but does not cut your service immediately.
Your line remains active until the current billing period ends; you retain access for that paid period.
Porting and account closure
Porting your number out automatically cancels Visible for that number once the transfer completes.
Make sure any active device financing or payment agreements (e.g., third-party lenders) are settled before porting.
Will I get a refund?
Service refunds
Visible’s policy is that no refunds are provided once service is activated or used.
Cancelling forfeits any remaining prepaid balance or promotions unless Visible’s policy states otherwise.
Device returns and app-store purchases
- Device returns: Visible accepts returns of wireless devices within 14 days if in like-new condition and all components are included; refunds go to the original payment method and may take up to about three weeks to process.
- App-store purchases: Refunds for purchases made via the App Store or Google Play follow Apple’s and Google’s refund policies; those platforms handle such refund requests.
Visible plans and pricing
Available U.S. plans (USD)
Below are the publicly available U.S. plan names, monthly prices and core features as listed by Visible.
No official Singapore (SGD) pricing for Visible was found; the plans below are U.S.-centric and shown in USD.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| Visible (U.S.) | US$25.00 | Monthly | Standard unlimited data, talk, text (U.S. only) |
| Visible+ (U.S.) | US$35.00 | Monthly | Unlimited premium data (U.S.), priority data |
| Visible+ Pro (U.S.) | US$45.00 | Monthly | Premium data, smartwatch plan, faster hotspot, 4K streaming, international calling/texting |
Your consumer rights in Singapore
General Singapore consumer protections
Singapore consumers are protected by local consumer laws and advice bodies such as CASE (Consumers Association of Singapore).
If you buy goods or services while in Singapore, you can seek guidance from local consumer protection resources about remedies and disputes.
Practical steps if you have a dispute
- Gather documentation (receipts, screenshots, communications) and contact the merchant first to resolve the issue.
- If unresolved, consider contacting CASE or your card issuer for dispute/chargeback options; regulations and remedies differ from U.S. policy.
Customer experiences
Positive feedback
- Customers commonly praise Visible’s affordability and flat monthly pricing as a strong value proposition.
- Many users report good coverage (using Verizon towers), reliable data and straightforward self-service setup and porting.
Negative feedback
- Recurring complaints include limited or impersonal customer service access and difficulty reaching human support.
- Other issues raised are device return/refund difficulties, porting problems causing delays or lost numbers, and occasional service reliability problems.
Documentation checklist
Before you cancel
- Account email, username and password.
- Order number(s) and payment method used for your Visible plan or device.
If returning a device or disputing charges
- Device IMEI/serial, original packaging and all components for a 14-day return.
- Screenshots of billing, subscription pages, chat transcripts, and any error messages.
Common mistakes
Assuming immediate disconnection
Many users expect service to stop immediately after cancelling; in most cases Visible keeps service active until the paid billing period ends.
Plan your port-out or new carrier start date accordingly to avoid overlap or gaps.
Missing return windows or wrong cancellation method
Attempting to return a device after the 14-day window or cancelling through the wrong app-store account can block refunds or leave a subscription active.
Always confirm where you originally subscribed (app vs. Apple/Google) and check the 14-day device return window.
Comparative recap
Quick comparison
The table below compares the three core Visible plans by price and primary suitability.
All prices shown are U.S. monthly prices; features focus on typical use-cases.
Comparison table
| Plan | Price (USD) | Period | Best for |
|---|---|---|---|
| Visible (U.S.) | US$25.00 | Monthly | Budget-conscious users who want basic unlimited talk/text/data in the U.S. |
| Visible+ (U.S.) | US$35.00 | Monthly | Users who want priority/premium data without a large price jump. |
| Visible+ Pro (U.S.) | US$45.00 | Monthly | Power users wanting faster hotspot, 4K streaming and international features. |
After cancelling
What to check immediately
Confirm your cancellation in the Visible app or via your Apple/Google subscription settings.
Save confirmation screenshots, final bills and any cancellation reference numbers for your records.
Where to get more help
- If you want community experiences or troubleshooting threads, see related discussions: Visible community thread.
- Another community discussion: Visible plan discussion.
- For refunds of App Store or Google Play purchases, contact Apple or Google support through their stores.
Address
Visible customer service address
Visible Attn: Customer Service
1200 17th Street, Denver, CO 80202, United States of America
Other contact notes
For written requests, you can use the mailing address above. Keep copies of all correspondence.
If you used App Store or Google Play to subscribe, manage cancellations through those accounts for fastest processing.