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Current

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Current Spotify Plan | Postclic
Current
16 Shaw Road, Kin Building, #05-10
409022 Singapore Singapore
support@current.com
Cancellation of Current contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Current service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Current
16 Shaw Road, Kin Building, #05-10
409022 Singapore , Singapore
support@current.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Current. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Current: Easy Method

What is Current

Service overview

Current is a subscription-based service offering music and podcast streaming for listeners in Singapore. This guide explains how to cancel subscriptions and what to expect for refunds and returns.

Scope of this guide

This guide focuses on cancellation, refund and consumer-rights information relevant to Singapore customers. It references the service's published terms and refund policy where applicable.

How to cancel Current

Cancel via account area

  • Log into your account on the service website and open your account area.
  • Find the subscription or membership section and follow the on-screen option to cancel.
  • Cancellation takes effect at the end of your current paid period - you keep access until then.
  • Reference: see the service Terms & Conditions for details: Terms & Conditions.

No App Store / Google Play cancellation

  • There is no App Store or Google Play subscription cancellation option indicated for the service; cancellations are handled on the website.
  • If you subscribed through a third party (App Store, Google Play), check that third party’s billing settings - this service notes only web-based subscription management.

What happens when you cancel

Access and renewal

When you cancel, your subscription will normally remain active until the end of the paid period. You will not be charged after the current period ends.

Automatic renewal stops at the end of the period; you should verify cancellation confirmation in your account or by email.

Data and account

Account data and preferences may remain on the service unless you delete your account through the account settings or by contacting support.

If you plan to delete your account entirely, ask support how long data will be retained and whether you need any exports before deletion.

Will I get a refund?

Digital subscription refunds

Subscriptions are typically non-refundable for the period already used; cancellation normally takes effect at period end rather than issuing a pro rata refund.

If you believe you were charged improperly after cancellation, contact customer support with billing evidence.

Device purchases, returns and exceptions

  • For device purchases, there is a 30-day returns window for a full refund if the product is new, unused and with original accessories/seals intact; postage or delivery costs are not refunded. See the Refund Policy: Refund Policy.
  • If a device develops a fault within the first 30 days, you may choose a refund instead of a replacement per the refund policy.
  • UK consumers have an additional 14-day cooling-off right for distance sales; this may not apply in Singapore.

Current plans and pricing

Where to check prices

Pricing and plan details change over time; check the official website or your account page for the latest plans and billing cycles.

Notes on billing cycles

Plans may be offered on monthly (monthly) or annual (annual) billing cycles. Do not rely on third-party sources for current prices - use the official site to confirm.

Your consumer rights in Singapore

Relevant laws

Under Singapore law (Consumer Protection (Fair Trading) Act), consumers are entitled to clear disclosure of cancellation and refund procedures for goods and services.

Other relevant statutes include the Sale of Goods legislation and the Sale of Services Act for remedies when goods are faulty or misdescribed.

Practical rights and remedies

  • You may request repair, replacement or refund for faulty goods within the seller’s warranty period or under statutory remedies.
  • The service’s 30-day returns policy for devices exceeds Singapore’s baseline requirements and can be relied on when applicable.

Customer experiences

Positive reports

Some users report successful warranty exchanges for defective products under a 2-year warranty, indicating the warranty process can work as intended.

Negative reports

Other users have reported difficulty with returns or refunds, including broken return forms, slow or unresponsive customer service, and problems cancelling or removing payment details.

These mixed experiences mean it is important to document interactions and follow up promptly if issues arise.

Documentation checklist

Before contacting support

  • Account email and username
  • Order number or subscription ID
  • Date of purchase and payment method

If you need a refund or warranty claim

  • Photos of the product condition and any faults
  • Original packaging and accessory details
  • Proof of delivery and correspondence with support

Common mistakes

Cancellation attempt mistakes

Trying to cancel in the wrong place is common - some customers look in an app store instead of the website account area and miss the website cancellation option.

Always check the account area on the service website and retain confirmation screenshots or emails after cancellation.

Return and refund mistakes

Failing to preserve packaging, original seals or accessories can void a 30-day full-refund eligibility for device returns.

Another mistake is not recording dates and correspondence - keep timestamps and offer tracking numbers when returning items.

Comparative recap

Quick comparison

This table summarises key points: how cancellation, returns and warranties compare at a glance. Check the official policies for full terms.

How to read this table

The Period column uses monthly for monthly and annual for annual where applicable. Notes give quick reminders or required actions.

Feature Period Notes
Subscription cancellation monthly / annual (check official site) Cancel in website account area; ends at period end. See Terms & Conditions.
Device returns (full refund) 30 days New, unused, original seals/accessories required; delivery costs not refunded.
Manufacturer/warranty cover 2 years Warranty exchanges reported by some users; keep proof of purchase for claims.

After cancelling

Useful links

Further steps

Save any cancellation confirmation and check that future charges stop on your payment method. If charges continue, contact support with your documentation.

If refunds or returns are disputed, escalate by requesting a reference number and, if unresolved, consider lodging a complaint with Singapore consumer protection authorities.

Address

Company address

Current Pte Ltd (correspondence address): 16 Shaw Road, Kin Building, #05-10, Singapore 409022.

Using the address

You can use this address for postal correspondence related to disputes or warranty claims if instructed by support.

Always include order numbers and a clear return or complaint summary when sending physical correspondence.

FAQ

To cancel your Current subscription, log into your account on the service website, navigate to your account area, and find the subscription section to follow the on-screen cancellation option. Remember to keep proof of your cancellation.

Typically, Current subscriptions are non-refundable for the period already used, and cancellation takes effect at the end of your current paid period. If you believe you were charged improperly, contact customer support with billing evidence.

Yes, for device purchases, there is a 30-day returns window for a full refund if the product is new, unused, and with original accessories intact. Ensure to keep proof of purchase.

No, Current does not allow cancellations through the App Store or Google Play; you must manage your subscription directly on their website. Check your billing settings if you subscribed through a third party.

Your account data and preferences may remain unless you delete your account through the account settings or by contacting support. If you plan to delete your account, inquire about data retention policies.