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Cancellation service #1 in Singapore
Slacker is a music streaming service that offers personalized radio-style stations, curated playlists, and on-demand listening. It provides a DJ-curated listening experience with music and news content.
Slacker operates across apps and web platforms and offers paid subscription tiers for ad-free listening and additional features. Availability and exact plan names may vary by platform and region.
When you cancel, your paid access continues until the end of the current billing cycle. You will retain service features through that date.
Cancellation prevents future automatic renewals. No pro-rata credit is issued for the unused portion of the billing period.
Your account and saved preferences typically remain unless you delete the account. If you want data removed, contact Slacker support to request deletion.
Slacker does not provide refunds for unused or partial billing periods. You keep access until the billing cycle ends, but no refund is issued for the remainder.
Verified sources indicate there is no free trial and Slacker does not offer refunds on existing paid subscriptions as a matter of policy.
The following in-app pricing information was observed in the Apple App Store Singapore listings for the LiveOne Video app by Slacker, Inc.
It is unclear which price corresponds to monthly vs annual billing. Use this table as a reference rather than a definitive price list.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| LiveOne Plus (possibly annual?) | S$51.98 | annual | Not specified |
| LiveOne Plus (possibly monthly?) | S$5.98 | monthly | Not specified |
| LiveOne Premium | S$14.48 | monthly | Not specified |
Under Singapore's Consumer Protection (Fair Trading) Act (CPFTA), there is no automatic 14-day 'change-of-mind' cooling-off right for digital services unless the seller explicitly offers one.
Slacker's publicly available terms do not appear to offer a 14-day refund or cooling-off right. Therefore, Singapore consumers likely do not have a statutory right to a 14-day refund for Slacker subscriptions.
Some users praise Slacker for its curated radio-style experience with DJs and news content, finding value in the hand-picked stations and programming.
Reported downsides include billing complications, limited refund flexibility, and difficulty obtaining phone support. Some users report only chatbot/email support and refusals of refunds.
Having receipts and account details speeds up cancellations, disputes, and any support requests with Slacker or the app store.
Many users expect pro-rata refunds when cancelling mid-cycle; Slacker's policy does not provide refunds for unused time, so access continues until the period ends but no refund is given.
Users sometimes try to cancel inside the Slacker app when the subscription is billed through Apple or Google. Cancelling must be done through the billing platform (App Store or Google Play) if you subscribed there.
Not saving app-store receipts or noting the payment method can slow resolution of billing disputes. Always keep purchase confirmations for record-keeping and disputes.
The table below compares cancellation method, refund policy, and accessibility across the main purchase channels for Slacker-related services.
Use the table to identify where to cancel, what to expect about refunds, and where to look for receipts.
| Channel | Where to cancel | Refund availability | Notes |
|---|---|---|---|
| iOS (App Store) | Settings → your name → Subscriptions → Slacker Radio | No refunds for partial periods | Access until end of billing cycle |
| Android (Google Play) | Google Play Store → Menu → Subscriptions → Slacker Radio | No refunds for partial periods | Cancel to stop next renewal |
| Web / Other | Account settings on Slacker website or contact support | No refunds for partial periods | May require contacting support if not visible in settings |
16935 W Bernardo Drive, Suite 270, San Diego, California 92127, United States
No verified dedicated physical address for cancellations was provided in the sources. Use account/settings cancellation or app-store dispute channels for fastest resolution.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.