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Cancel MUSICNOTES
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Musicnotes service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Musicnotes: Easy Method
What is Musicnotes
Overview
Musicnotes is a digital sheet music platform offering a large library of arrangements across many genres. Users can buy individual arrangements, redeem credits, or join subscription plans for additional benefits.
Main features
Features include interactive playback, transposition, and printing or PDF downloads where offered. Subscription tiers (such as Musicnotes Pro) add credits, discounts and other perks.
How to cancel Musicnotes
Cancel a subscription purchased on Musicnotes website
- Sign in to your Musicnotes account on the website.
- Go to Account Settings → Subscriptions or Billing and choose Cancel.
- Follow on-screen confirmation; you will keep access for the remainder of the paid period unless otherwise stated.
- For official site access and account management see Musicnotes account settings.
Cancel subscriptions purchased via app stores
- If you subscribed through the iOS App Store, cancel via Apple’s Subscriptions in your Apple ID settings (App Store → Account → Subscriptions).
- If you subscribed through Google Play, cancel via Google Play’s Subscriptions in your Google account.
- Musicnotes cannot directly cancel App Store or Google Play subscriptions for you; those platforms manage billing and refunds for in‑app purchases.
- iOS app listing: Musicnotes on the App Store.
What happens when you cancel
Access after cancellation
When you cancel a subscription you typically retain access until the end of the current paid period. Musicnotes will not usually pro‑rate or extend access beyond that period.
Account data and content
Your purchased one‑time arrangements remain in your account after cancellation. Downloads or printable copies you already obtained stay available per the product terms.
Will I get a refund?
General refund policy
Paid subscription fees are generally non‑refundable except where required by law or at Musicnotes’ discretion. This is stated in their Terms & Conditions.
For site terms see Musicnotes Terms & Conditions.
Common exceptions and in‑app purchases
- Digital sheet music: you may self‑cancel orders within seven days if the file has not been downloaded or printed; otherwise returns are restricted (no returns past 90 days for most items).
- Musicnotes Pro membership bought via the website may be cancelled within two business days for a refund (discounts deducted), per Musicnotes’ stated help guidance.
- In‑app purchase refunds are managed by Apple or Google. In some cases Musicnotes may authorize refunds if an in‑app purchase fails to download or works incorrectly.
Musicnotes plans and pricing
Price summary
Below are selected plans and prices sourced from the Musicnotes app listing (Singapore App Store) as of the verified date.
Details
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual Sheet Music Arrangement (various) | S$2.98 - S$19.98 | One-time purchase | Single arrangement; price varies by song; some include PDF |
| Arrangement + PDF | S$12.98 | One-time purchase | Includes interactive arrangement plus high-res PDF download |
| Pro Credit Pack (3 credits) | S$19.98 | One-time purchase | Pack of 3 Pro Credits for redeeming eligible sheet music |
| Musicnotes Pro (subscription, iOS in-app) | S$20.98 per year | Annual | Includes benefits like discounts, credits, PDF downloads, syncing |
Your consumer rights in Singapore
CPFTA and digital goods
Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), there is generally no statutory 14‑day cooling‑off right for voluntary digital downloads.
That means Musicnotes’ own terms and stated refund windows govern cancellation and refunds for digital sheet music unless other laws apply.
App store purchases and platform rules
Purchases made via Apple App Store or Google Play are also subject to those platforms’ refund and dispute processes.
Musicnotes’ voluntary policies (e.g., seven‑day self‑cancel, two business‑day Pro refunds) are not mandated by Singapore law and may change.
Customer experiences
What users praise
- Wide selection of sheet music across genres and good score accuracy.
- Useful tools like quick transposition and printing; many users find the service user‑friendly.
Common complaints
- Confusion around subscription or Pro offers - some users say it’s unclear what is included (e.g., number of free songs per period).
- Problems reported with printing/download workflow and customer service responsiveness.
For community reviews see Trustpilot: Musicnotes on Trustpilot.
Documentation checklist
What to gather before contacting support
- Order or subscription confirmation email and order number.
- Account email address used for the purchase.
- Dates of purchase, cancellation attempt, and any refunds requested.
- Screenshots showing download/print status, error messages, or billing entries.
- If purchased via app store, include the App Store / Google Play transaction ID.
Why this helps
- Clear documentation speeds verification and improves chances of an authorized refund.
- Proof you did not download/print within the seven‑day window is often required for returns on digital items.
Common mistakes
Not checking where you subscribed
Many users try to cancel via Musicnotes when they actually subscribed through Apple or Google. App store subscriptions must be cancelled through the platform.
Missing proof of non‑download or late requests
Requesting a refund after downloading or printing, or well past stated windows, often leads to denial. Keep timestamps and screenshots to support your claim.
Comparative recap
Quick comparison
| Purchase method | Cancel method | Refund possibility | Period | Notes |
|---|---|---|---|---|
| Musicnotes website | Account Settings → Subscriptions on site | Subscriptions: generally no refund for current period; some voluntary site refunds (e.g., Pro within 2 business days) | One-time or subscription (varies) | Self‑cancellation for digital sheet music within 7 days if not downloaded/printed (subject to conditions). |
| iOS App Store (in‑app) | Apple ID → Subscriptions (manage via Apple) | Refunds handled by Apple; Musicnotes may authorize refunds in some failure cases | Annual (e.g., Musicnotes Pro S$20.98/) | Musicnotes cannot cancel App Store billing for you; use Apple’s subscription management. |
| Google Play (in‑app) | Google Play account → Subscriptions | Refunds handled by Google Play; Musicnotes may assist for failed downloads | Varies by listing | Follow Google Play procedures for disputes and refunds. |
After cancelling
What to do immediately
Save confirmation emails or screenshots that show cancellation or end date. Keep receipts for any one‑time purchases you wish to keep.
Useful links
- Manage your Musicnotes account: Musicnotes account
- Musicnotes app listing (iOS): Musicnotes on the App Store
Address
Corporate mailing address
Musicnotes.com, 901 Deming Way, Ste. 100, Madison, WI 53717, United States.
Notes on contacting
Cancellation of digital orders and subscriptions is handled online through your account or via the app store used to purchase. Physical mail is not the usual route for subscription cancellation.