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Cancellation Condé Nast: Easy Method
What is Condé Nast
Company overview
Condé Nast is a global media company that publishes premium magazines and digital titles such as Condé Nast Traveler, Vogue and The New Yorker.
Subscriptions provide access to digital editions, special content and, for some products, print-on-demand items sold through the Condé Nast Store.
Services in Singapore
In Singapore, digital subscriptions (for example via the Singapore App Store) are available with monthly and annual in-app plans.
Local corporate registration details have changed; address listings exist but corporate status may vary. Use the official subscription channels below for account actions.
How to cancel Condé Nast
Cancel via iOS (App Store)
- Open the App Store on your iPhone/iPad and tap your profile.
- Tap Subscriptions, select Condé Nast Traveler and choose Cancel.
- Cancel at least 24 hours before the current term ends to avoid an automatic renewal.
Cancel via Google Play and web
- Google Play: Open Google Play → Subscriptions → select Condé Nast → Cancel subscription. You should receive an email confirmation.
- Web: Sign in to your online account and cancel via your profile page, or contact Customer Care as described on the Condé Nast Traveler FAQ.
Contact options and tips
- Keep screenshots or emails showing cancellation confirmation.
- If you cannot cancel online, note that some users report difficulties; persist with Customer Care and your payment provider if necessary.
What happens when you cancel
Access after cancellation
Cancellations generally remain effective at the end of the current billing term.
You typically retain access to the paid content until your subscription period expires.
Automatic renewal and timing
If you do not cancel before the renewal cutoff (for iOS at least 24 hours prior) the subscription will auto-renew and a new charge may occur.
For digital subscriptions that start immediately, statutory cooling-off rights for 14 days may be lost once content access begins.
Data and account retention
Content access ends at expiry but your account may remain. Export any personal data or receipts you need before closing accounts.
Contact Customer Care via the official FAQ if you need data removal or account closure guidance.
Will I get a refund?
General refund policy
Web subscriptions: refunds are generally not provided. After cancellation, access continues until the end of the paid term but no money back is given.
This no-refund rule is stated in Condé Nast Traveler’s FAQ for standard web subscriptions.
Platform-specific exceptions
- App Store (iOS): the App Store listing notes no refunds once payment is made.
- UK website purchases: some Condé Nast UK terms allow a full refund if cancelled within 48 hours; after 48 hours refunds are at the publisher’s discretion.
What to do if you disagree
If you believe a charge was incorrect, contact Condé Nast Customer Care and your payment provider promptly.
For unresolved billing disputes, consider a chargeback through your bank/issuer as a last resort.
Condé Nast plans and pricing
Available Singapore plans
Below are the Condé Nast Traveler subscription prices (SGD) publicly available for Singapore.
These prices apply to in-app purchases on the Singapore App Store and are current as of early 2026.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Condé Nast Traveler - One Month Subscription | S$3.98 | monthly | Unlimited access to digital edition (in‑app purchase on Singapore App Store) |
| Condé Nast Traveler - One Year Subscription | S$39.98 | annual | Unlimited access to digital edition (in‑app purchase on Singapore App Store) |
Your consumer rights in Singapore
Cooling-off and distance selling
Singapore’s Consumer Protection (Fair Trading) Act provides protections for distance selling, but rules vary by product type.
Digital content that begins immediately after purchase may be exempt from a cooling-off right once access is provided.
Refunds and chargebacks
If Condé Nast declines a refund, you may escalate to your payment provider for a chargeback if the charge was unauthorised or the service was not delivered.
Keep evidence of cancellations, communications and charges to support any dispute with your bank or card issuer.
Further help and consumer authorities
If you need legal or regulatory advice, consult Singapore consumer protection agencies or seek independent legal assistance.
Official government resources are not linked here; check local consumer protection websites for up-to-date guidance.
Customer experiences
Positive feedback
Some customers report positive outcomes for store purchases - timely deliveries and good product quality for print-on-demand items.
These positive reviews appear on the Condé Nast Store reviews page.
Negative feedback and common issues
Many reviewers (notably on public review sites) report difficulty cancelling online, auto-renewals without clear confirmation, and unresponsive customer service.
Digital subscription users sometimes report login and app usability issues that make managing subscriptions harder.
Balanced takeaway
Outcomes vary: some purchases and cancellations are straightforward, while others have required prolonged follow-up.
Document every step and keep confirmation emails to reduce the chance of unresolved disputes.
Documentation checklist
Before you cancel
- Account email and username used to subscribe.
- Last payment date and payment method details (card, App Store, Google Play).
- Subscription receipts or in-app purchase history.
After you cancel
- Cancellation confirmation screenshot or email.
- Any Customer Care correspondence (dates, names, reference numbers).
- Record of remaining access period and a copy of terms applicable at purchase.
Common mistakes
Trying the wrong cancellation route
Example: attempting to cancel an App Store subscription on the Condé Nast website instead of in the iOS Subscriptions panel.
Always cancel through the same channel you used to subscribe (App Store, Google Play or website).
Missing the renewal cutoff
Example: cancelling less than 24 hours before renewal on iOS can result in an automatic charge for the next term.
Set calendar reminders well before renewal dates and cancel at least 24 hours earlier for App Store subscriptions.
Not saving confirmation evidence
Example: proceeding without capturing the cancellation confirmation email or screenshot makes disputes harder to resolve.
Always save or screenshot confirmation messages and receipts immediately.
Comparative recap
Quick channel comparison
The table below summarises cancellation method and refund likelihood by channel using publicly available Condé Nast guidance.
Use this to decide the fastest route to cancel your specific subscription.
Recap table
| Channel | Cancellation method | Refund policy | Period |
|---|---|---|---|
| App Store (iOS) | Cancel via App Store → Subscriptions | No refunds once payment is made (per App Store listing) | monthly / annual |
| Google Play | Cancel via Google Play → Subscriptions (confirmation email sent) | Refunds handled via Google Play/payment provider; not guaranteed by Condé Nast | monthly / annual |
| Web / Online Account | Cancel via profile page or contact Customer Care | Generally no refunds; UK site may allow 48‑hour refund window in some terms | monthly / annual |
After cancelling
Confirming cancellation
Check for a confirmation email or screenshot the final cancellation screen for proof.
If you don’t receive confirmation, revisit the subscription settings or contact Customer Care.
Useful official links
- Condé Nast Traveler on the Singapore App Store
- Condé Nast Traveler FAQ (Customer Care & subscription info)
- How to cancel (Google Play / general guide)
- Condé Nast Store reviews
Next steps if issues remain
If charges recur after cancellation, contact your card issuer for a chargeback and supply all documentation.
Persist with Condé Nast Customer Care and keep communication records until the issue is resolved.
Address
Last listed Singapore address
10 Collyer Quay #19-08, Singapore 049315.
Note: corporate status or local operations may have changed; for subscription issues use the official online support channels above.
How to use the address
The address can be used for mailed correspondence if required, but digital support channels are typically faster for subscription matters.
Always include your account details and evidence when contacting support by post or email.
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Written by Charmaine Toh
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Condé Nast Traveler subscription via the App Store, open the App Store on your iPhone or iPad, tap your profile, select Subscriptions, choose Condé Nast Traveler, and then tap Cancel. Make sure to cancel at least 24 hours before the current term ends to avoid automatic renewal.
Generally, Condé Nast does not provide refunds after cancellation. Access to your subscription continues until the end of the billing term, but no money will be refunded. If you purchased through the UK site, you might be eligible for a refund if you cancel within 48 hours.
After canceling your Condé Nast subscription, you will retain access to the paid content until the end of your current billing term. However, access will end once that term expires.
If you have trouble canceling your Condé Nast subscription online, you can contact Customer Care for assistance. It's also advisable to keep screenshots or emails confirming your cancellation.
Yes, you can cancel your Condé Nast subscription via the App Store, Google Play, or through your online account. For written cancellation, use the contact details shown on your bill or contract.