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I hereby notify you of my decision to terminate the contract relating to the Houston Chronicle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Houston Chronicle: Easy Method
What is Houston Chronicle
Overview
The Houston Chronicle is a major daily newspaper offering local, national and international news, analysis and commentary through print and digital channels.
Digital access
Digital subscriptions typically include unlimited access via the app, e‑Edition and HoustonChronicle.com. Subscriptions can be sold directly or through app stores.
How to cancel Houston Chronicle
App Store (iOS)
If you subscribed via Apple, you must cancel through Apple’s subscription settings; Houston Chronicle cannot cancel for you.
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
- Find Houston Chronicle and select Cancel Subscription.
- Confirm cancellation - access typically continues until the end of the current billing period.
- App listing reference: Houston Chronicle on the App Store.
Google Play (Android)
If you subscribed through Google Play, cancel via the Google Play Store subscriptions screen; Chronicle cannot cancel in‑app Google subscriptions for you.
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
- Select Houston Chronicle and choose Cancel subscription.
- Follow on‑screen prompts; keep confirmation screenshot or email.
Web / Direct (EZPay or website)
If you subscribed directly on the website or via EZPay, cancel through your account dashboard.
- Log in to your Houston Chronicle account and go to your Billing or Account page.
- Choose “Deactivate Subscription” or equivalent option and confirm.
- Cancellation normally takes effect at the end of your current billing period.
Email or certified mail
You may also cancel by contacting subscriber services or sending a written cancellation; certified mail provides proof of request.
- Send a clear written request including name, account/email, and subscription details.
- Use certified or tracked delivery and retain receipt for records.
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but preserves access through the paid period. You should retain access until that billing period ends.
Billing and account data
Billing stops for future cycles; Houston Chronicle’s terms state payments already made are non‑refundable by default.
Keep copies of cancellation confirmations and any correspondence for dispute or record purposes.
Will I get a refund?
Official policy
Houston Chronicle states that payments are non‑refundable and no prorated credits are provided for cancelled subscriptions by default.
Exceptions and platform refunds
- The Chronicle may issue refunds or credits at its sole discretion, but there is no guaranteed entitlement.
- If you subscribed through Apple or Google, those platforms’ refund processes and policies may apply for in‑app purchases.
Houston Chronicle plans and pricing
Summary of common plans
Pricing is listed in USD in available sources. Local App Store pricing is auto‑converted by Apple and may differ in SGD.
Notes on currency
Check your local App Store for exact SGD amounts if you are in Singapore; Apple handles local pricing and conversion.
| Plan | Price | Period | Features |
|---|---|---|---|
| App Store Monthly Digital | US$14.99 | monthly | Unlimited digital access via app, e‑Edition, HoustonChronicle.com |
| Promotional Digital Access (Website) | US$0.99 for 6 months | 6‑month promo | Unlimited digital access |
| Archive Article Packs - Monthly Subscription | US$25.95 per month | monthly | Up to 150 article downloads per month |
Your consumer rights in Singapore
Contract terms and digital goods
Digital subscription cancellations are governed primarily by the service’s terms of sale. The Chronicle’s terms state cancellation stops future charges but do not guarantee refunds.
Local complaint and redress options
If you face unauthorized recurring charges or service failures, consider contacting your payment provider to dispute charges or seek a chargeback.
You can also seek guidance from local consumer advisory bodies such as the Consumers Association of Singapore (CASE) for next steps and mediation options.
Customer experiences
Positive reports
- Some users report successful cancellations after following the correct channel, including one Reddit report of a clean cancellation.
Negative reports
- Multiple accounts note difficulties: long hold times, dropped calls, upsell attempts and continued billing after cancellation attempts.
- Some users resorted to disputes with their bank or other workarounds when cancellations were not processed promptly.
Documentation checklist
What to keep
- Subscription confirmation email and payment receipts.
- Cancellation confirmation (screenshots, emails or certified mail receipt).
- Dates and times of calls, agent names and reference numbers.
How to prepare
- Have account email, billing details and last four digits of payment card ready.
- Take screenshots of account pages showing subscription status and the cancellation action.
Common mistakes
Assuming immediate refund
Many subscribers assume cancelling triggers a refund. In most cases the Chronicle does not issue refunds and access continues until the paid period ends.
Using the wrong cancellation channel
Attempting to cancel an App Store subscription directly with the provider rather than via Apple’s subscription settings is ineffective; the platform must be used for in‑app purchases.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund prospects and reported ease of cancellation based on available reports.
Recommended route
Use the same channel you used to subscribe (Apple, Google, or direct website) and keep evidence of the cancellation action.
| Method | How to cancel | Refunds (typical) | Reported difficulty |
|---|---|---|---|
| App Store (iOS) | Cancel in Apple Subscriptions in device settings | Apple refund rules apply; Chronicle does not refund in‑app purchases | Low to moderate (depends on Apple) |
| Google Play (Android) | Cancel in Google Play Store → Subscriptions | Google refund rules apply; Chronicle does not refund in‑app purchases | Low to moderate (depends on Google) |
| Web / Direct (EZPay) | Log in to account dashboard → Deactivate Subscription | No refund by default; discretionary refunds possible | Moderate (user reports vary) |
| Email / Certified Mail | Send written cancellation to subscriber services or P.O. Box | No refund by default; evidence aids disputes | Moderate to high (may require follow up) |
After cancelling
Follow-up actions
Check your account and bank statements to confirm billing has stopped after the paid period ends.
If charges continue, contact your payment provider to dispute charges and provide cancellation evidence.
Helpful links
If you used the iOS app, verify subscription status in Apple settings and see the app listing: Houston Chronicle on the App Store.
For information about App Store pricing conversions and local price points, Apple’s announcement on App Store pricing is available here: Apple App Store pricing update.
Address
Written cancellation address
Send certified written cancellation to:
Houston Chronicle P.O. Box 4260 Houston, TX 77210-4260
Mailing tips
Include full name, account email, subscription details and a clear statement requesting cancellation.
Use tracked or certified mail and retain the delivery receipt as proof of submission.