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Cancellation service #1 in Singapore
Newsweek is a global news magazine offering reporting and analysis on politics, science, culture and current events. It publishes digital editions, an international app and traditional print issues.
Subscriptions and purchases are available via Newsweek.com, the Newsweek International app on the App Store, and through Google Play on Android devices. Delivery and features differ by channel.
Cancellation typically stops future billing but usually leaves access active until the end of the current billing period.
For app-store purchases, active periods generally remain usable; they are not automatically refunded on cancellation.
Web cancellations are effective at the next billing period if submitted in the required timeframes (see timing rules).
App Store and Google Play subscriptions are controlled by those platforms for renewals and billing.
Cancelling a subscription does not necessarily delete your Newsweek account or stored preferences; request account changes in the same support email if needed.
Keep confirmation emails and receipts for any disputes or proof of cancellation.
Newsweek states refunds or credits are at its sole discretion. One‑time digital purchases are generally non‑refundable.
Print subscriptions may receive a prorated refund for any unserved portion; web refunds are discretionary.
Some Premium subscriptions are marketed as “risk free” where Newsweek may refund unserved portions except when cancellation occurs within four weeks of renewal.
Monthly Digital+ subscriptions are non‑refundable; cancelling stops further auto‑renewal but does not guarantee a refund of the current period.
The following prices are derived from the Newsweek International app listing in the Singapore App Store.
Durations for the S$17.98 and S$63.98 subscription tiers are not specified in the listing. The single‑issue price is listed per issue.
| Plan | Price (SGD) | = period | Features |
|---|---|---|---|
| In‑App Purchase - single issue | S$6.98 | Per issue | Purchase of a single issue via the Newsweek International app (iOS, Singapore App Store) |
| In‑App Subscriptions (unspecified tiers) | S$17.98 | Unspecified | Generic subscription tier via Newsweek International app (duration not listed) |
| In‑App Subscriptions (higher tier) | S$63.98 | Unspecified | Premium subscription tier via Newsweek International app (duration not listed) |
Newsweek’s publicly stated terms do not grant an explicit 14‑day cooling‑off period for digital subscriptions in Singapore.
Digital subscription refunds are discretionary under Newsweek’s terms and are generally non‑refundable unless specified.
Singapore’s distance‑selling protections generally apply to goods rather than ongoing digital content subscriptions, so statutory cooling‑off rights are not commonly available for such services.
Users should keep receipts and communications to support any dispute with the provider or platform.
Public reviews captured in available data include low ratings on consumer and employee review sites.
Complaints reference issues such as a problematic comment system and editorial/management concerns reported on employee review platforms.
Verified data did not include a body of positive customer reviews to balance the negative reports.
Prospective subscribers should weigh trial options and check platform refund routes before committing.
Example: Asking Newsweek for a refund on an App Store purchase - Apple controls those refunds, so you must request it via Apple.
Always check where you purchased the subscription before contacting support.
Example: Cancelling after the billing cycle renews because you missed the 24‑hour or multi‑day cutoff - this often results in being charged for the next period.
Note the specific timing rules for each channel and cancel early.
Example: Uninstalling the app does not cancel the subscription; it often keeps auto‑renewal active unless you cancel via the platform or Newsweek.
Always confirm cancellation through the subscription management page or support confirmation email.
The table below compares cancellation steps, refund control and timing across the main channels.
| Channel | How to cancel | Refunds | = period |
|---|---|---|---|
| Web (Newsweek.com) | Email [email protected] with registered email, name and subscription details. | Refunds discretionary; print may get prorated refund for unserved portion. | At least five working days before next billing to avoid charge; effective next billing period |
| App Store (iOS via Pocketmags) | Cancel auto‑renewal via Apple ID subscriptions in the App Store or device settings. | Refunds via Apple policy; Newsweek cannot issue App Store refunds directly. | Cancel at least 24 hours before period end; free trials >24 hours before end |
| Google Play (Android) | Manage and cancel subscription from your Google Play account subscriptions section. | Refunds follow Google Play policies; contact Google for refund requests. | Cancel before next renewal to stop future charges |
Save the cancellation confirmation email or screenshot from the platform. Verify that auto‑renewal shows as turned off.
Check your bank or card statement after the next billing date to confirm no new charge was taken.
App listing reference: Newsweek International on the Singapore App Store.
Issue example archive: Newsweek International (issue example on Scribd).
Wisma Atria, 435 Orchard Road #17-05/06, Singapore 238877.
This address is a local representative location and is not a dedicated cancellation office; use the support email for subscription cancellation.
For cancellations via Newsweek.com, email: [email protected] and include the documentation checklist items above.
For App Store or Google Play purchases, manage subscriptions through your Apple ID or Google Play account respectively.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.