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I hereby notify you of my decision to terminate the contract relating to the People service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation People: Easy Method
What is People
Overview
People is a conversational AI app that lets users chat with custom AI personas, play in-app games, and make voice or video calls depending on plan level.
The app offers a free tier and paid Premium plans with additional features such as unlimited custom AI people, voice/video calls, and image generation.
Availability
People is distributed through the Apple App Store for iOS devices; pricing and purchase are handled via the App Store storefront.
No official Singapore-dollar (SGD) prices are listed publicly; App Store exchange rates at purchase time determine the final SGD charge.
How to cancel People
Cancel via Apple App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name (Apple ID).
- Tap Subscriptions, find the People subscription, then tap Cancel Subscription and confirm.
- If you prefer, manage subscriptions in the App Store app: tap your account icon, then Subscriptions.
Cancel inside the People app and alternative routes
- Check People app settings for an account or subscription section; some purchases can be managed in-app.
- If you cannot cancel via the app, use Apple’s subscription manager (above) because App Store purchases are controlled through your Apple ID.
- Keep copies of confirmation screens or receipts when cancelling for proof.
What happens when you cancel
Access after cancellation
When you cancel a paid People subscription purchased through the App Store, you generally keep Premium access until the end of the current billing period.
After the billing period ends, the subscription will not renew and your account will revert to the Free Forever tier.
Data and account retention
Your People account, chat history, and any created AI persons typically remain unless you delete the account or the app provides a separate data-deletion option.
For Premium-only features (for example, priority support or local-only privacy mode), access ends when the subscription expires.
Will I get a refund?
General refund policy
Refunds for purchases made through the App Store are handled by Apple and are subject to Apple’s refund policies and discretion.
Developers can sometimes issue refunds, but if the purchase was processed by Apple, you will usually need to request a refund from Apple Support.
Exceptions and recommended steps
- Request a refund promptly after an unwanted charge; include your Apple receipt and reason for the request.
- If the app or service was defective or billed in error, document the issue (screenshots, timestamps) to support your claim.
- Contact People support (if available in-app) and Apple Support for guidance on refund eligibility.
People plans and pricing
Plan summary
The following table lists the publicly posted plan names, prices in USD, and key features as published by People.
Final SGD prices at purchase are determined by the App Store exchange rate and local taxes.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free Forever | US$0 | Forever free | Unlimited text chat; Create 1 custom AI person; Chat with existing AI people; Excellent memory; Limited gameplay; Gated uncensored text; Safe, encrypted conversations |
| Premium | US$15.00 | Monthly | Unlimited text chat; Unlimited in-app gameplay; Unlimited custom AI people; Chat with existing AI people; Excellent memory; Full uncensored access; Voice and video calls; Image & media generation; Local-only privacy mode; Priority support |
| Premium | US$99.00 | Annual | Same as monthly Premium |
Your consumer rights in Singapore
Basic protections
Singapore consumers are protected by consumer laws and have avenues for complaints and dispute resolution for unfair practices or defective digital goods.
You generally have the right to accurate descriptions of services and clear refund or cancellation terms in the contract or storefront listing.
How to escalate a dispute locally
- Raise the issue with the app developer first (in-app support or contact method).
- If unresolved, consider contacting Consumer associations or small-claims avenues in Singapore for digital purchase disputes.
- For App Store purchases, you may also seek redress through Apple’s support channels, which handle billing and refund requests.
Customer experiences
Positive experiences
Many users report straightforward subscription management when purchases are made via the App Store, with access continuing until the end of the paid period after cancellation.
Users on Premium often praise features such as unlimited custom AI personas and voice/video capabilities.
Negative experiences and caveats
Some users find billing and refund processes confusing when switching between in-app payments and App Store subscriptions.
Occasional misunderstandings arise about what remains available after cancellation, so retaining receipts and screenshots helps if a dispute is needed.
Documentation checklist
Essential documents to gather
- Apple receipt or confirmation email showing the People subscription charge and purchase date.
- Screenshots of subscription status in Settings or the People app showing active/expired status.
- Correspondence with People support or App Store support, including timestamps and reference numbers.
Optional but useful items
- Bank or card statement entries showing the charge in case of billing disputes.
- Notes describing the problem (dates, attempted fixes) if requesting a refund or filing a complaint.
Common mistakes
Assuming developer can always refund App Store charges
Many users expect the app developer to refund charges even when the subscription was processed via Apple.
In most cases, Apple controls billing for App Store purchases; you should request refunds through Apple first, while notifying the developer.
Missing cancellation deadlines
Another frequent mistake is cancelling too late in the billing cycle and receiving a renewed charge; cancelling early and confirming the subscription shows "will not renew" avoids this.
Always verify the subscription page in your Apple ID after cancelling to ensure the status is updated.
Comparative recap
Quick comparison
The table below summarizes key differences between the Free and Premium plans and how cancellation typically works for each.
| Plan | Cost (USD) | How to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|---|
| Free Forever | US$0 | No cancellation needed (no recurring charge) | Not applicable | Access continues indefinitely |
| Premium (Monthly) | US$15.00 | Cancel via Apple Subscriptions or in-app settings if applicable | Refunds handled by Apple; case-by-case | Premium access until end of paid month |
| Premium (Annual) | US$99.00 | Cancel via Apple Subscriptions or in-app settings if applicable | Refunds handled by Apple; larger purchases may be reviewed | Premium access until end of paid year |
After cancelling
Steps to take
- Confirm your Apple Subscriptions page shows the subscription as cancelled and note the expiry date.
- Keep receipts, screenshots of the cancelled status, and any support ticket numbers until the billing cycle ends.
Helpful official links
- People - Pricing and Plan Details
- People on the Apple App Store (Singapore)
- Apple Newsroom - App Store pricing and price-point changes
Address
Mailing address for People Magazine (customer service)
People Magazine, Attn: Customer Service, 1716 Locust Street, Des Moines, IA 50309, USA.
If your issue relates to an App Store purchase of the People app, billing is managed through Apple and support should be pursued via Apple ID subscription management and Apple Support.
Other contact advice
- When contacting any support channel, include your Apple receipt, device details, and a clear description of the issue.
- For Singapore-specific consumer guidance, consider contacting local consumer advisory services if direct resolution is not possible.