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Psychology Today

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Termination letter drafted by a specialized lawyer
Sender
Psychology Today Cancel Account | Postclic
Psychology Today
16 West 22nd Street, Suite 200
10010 New York United States of America
ray@psychologytoday.com
Cancellation of Psychology Today contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Psychology Today service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Psychology Today
16 West 22nd Street, Suite 200
10010 New York , United States of America
ray@psychologytoday.com
REF/2025GRHS4

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Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Psychology Today. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Psychology Today: Easy Method

What is Psychology Today

Overview

Psychology Today is a magazine and online directory that publishes articles on psychology, mental health, and relationships, and hosts a therapist directory used by clinicians and the public.

How the service is used

Professionals use Psychology Today to list profiles and receive client referrals. Subscriptions include profile visibility in the directory rather than a single unified app purchase.

How to cancel Psychology Today

Cancel directory listing (web)

  • Send an email to Psychology Today support (examples reported: support@psychologytoday.com or therapist@psychologytoday.com) requesting cancellation of your directory listing.
  • State your account email, profile URL, and request removal at the end of the current billing cycle; keep a copy of the sent message for records.
  • Reference guides and templates if you need wording help: Postclic cancellation guide.

Cancel via mobile platforms

  • iOS (App Store): Cancel through Apple ID > Subscriptions in your device settings. Psychology Today cannot process App Store cancellations or refunds.
  • Android (Google Play): Cancel in Google Play > Subscriptions in your Google account. Psychology Today does not control Google Play refunds or cancellations.
  • For platform-managed subscriptions, follow the platform’s refund dispute process if you need a refund.

What happens when you cancel

Access after cancellation

If you cancel a directory listing via email, the profile is typically removed at the end of the current billing cycle.

There are generally no prorated or mid-cycle changes to access - you retain access until the paid period ends.

Renewal and data

Auto-renewal ceases after cancellation for the next cycle, but past billing may remain unless a refund is granted by the billing handler.

Keep copies of emails and receipts; they are useful if the company continues charging after your cancellation request.

Will I get a refund?

General policy

Psychology Today does not guarantee refunds for cancelled subscriptions. Mid-cycle cancellations typically do not qualify for partial refunds.

Exceptions and platform refunds

  • Refund eligibility is considered on a case-by-case basis in some reports; after 14 days refunds are not guaranteed (see guide).
  • If you subscribed via the App Store or Google Play, refunds (if any) are handled by Apple or Google according to their respective policies.

Psychology Today plans and pricing

Plan overview

The pricing below refers to therapist directory listings in the Singapore directory as reported in verified data.

Pricing table

Plan Price Period Features
Therapist Directory Listing S$29.95 Monthly Full access to Psychology Today directory profile (no contracts, cancel anytime)

Your consumer rights in Singapore

Key legal protections

Singapore consumers are protected under the Consumer Protection (Fair Trading) Act (CPFTA), which covers fair contract terms and protection from unfair practices.

Enforcement and complaints

  • If you submitted a written cancellation and the company ignores it or continues charging, you may file a complaint with the Consumers Association of Singapore (CASE).
  • Preserve supporting evidence such as emails, receipts, and screenshots to support a dispute or complaint.

Customer experiences

Positive reports

Some therapists report receiving useful client referrals and that regular profile updates (for example, weekly edits) can improve visibility.

Negative reports

  • Common complaints include difficulty unsubscribing, unclear in-app cancellation options, delayed or no responses from customer support, and billing despite cancellation requests.
  • TrustPilot shows many negative reviews reflecting these recurring issues (TrustPilot reviews).

Documentation checklist

What to collect before cancelling

  • Account email and username used on Psychology Today.
  • Subscription receipts or billing statements showing charges and renewal dates.
  • Profile URL (if cancelling a directory listing) and any membership IDs.

What to save after you cancel

  • Copies of your cancellation email and any replies from support.
  • Bank or card statements for at least one billing cycle after cancellation to verify no further charges.

Common mistakes

Assuming the app or site will cancel for you

Many users assume Psychology Today will process App Store or Google Play cancellations. In fact, platform-managed subscriptions must be cancelled through Apple or Google.

Failing to keep written records

Users sometimes rely on verbal confirmations or do not save cancellation emails; this can make disputes harder to prove if charges continue.

Comparative recap

Quick comparison

Method Who handles cancellation Refunds handled by Notes
Directory listing (web) Psychology Today support (email request) Psychology Today (refunds not guaranteed) Profile removed at end of billing cycle; no partial refunds typically
iOS (App Store) Apple (cancel via Apple ID > Subscriptions) Apple Psychology Today cannot cancel or issue refunds for App Store purchases
Android (Google Play) Google Play (cancel via Play Store > Subscriptions) Google Play Refunds and disputes handled by Google; Psychology Today does not control Play billing

After cancelling

What to monitor

  • Check your card or bank statement for one billing cycle to confirm no further charges.
  • Await confirmation of profile removal or cancellation from support; if none arrives, follow up in writing.

Helpful resources

Address

Official mailing address

Psychology Today, 16 West 22nd Street, Suite 200, New York, NY 10010, United States of America.

Registered mail recommendation

For formal cancellation by post, some guides recommend sending registered mail to the address above and keeping a proof of delivery as evidence of your request.

FAQ

To cancel your Psychology Today directory listing, send an email to support@psychologytoday.com requesting cancellation, including your account email and profile URL. Keep a copy of your email for your records.

Psychology Today does not guarantee refunds for cancelled subscriptions, and typically, mid-cycle cancellations do not qualify for partial refunds. Check your billing details for specific terms.

If you subscribed via the App Store, you need to cancel through your Apple ID under Subscriptions in your device settings. Psychology Today cannot process these cancellations.

After cancelling your Psychology Today account, your profile will remain active until the end of the current billing cycle, and you will not receive prorated refunds.

Yes, you can use support@psychologytoday.com or therapist@psychologytoday.com to request cancellation of your Psychology Today profile. Make sure to keep proof of your cancellation request.