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Cancel PSYCHOLOGY TODAY
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I hereby notify you of my decision to terminate the contract relating to the Psychology Today service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Psychology Today: Easy Method
What is Psychology Today
Overview
Psychology Today is a magazine and online directory that publishes articles on psychology, mental health, and relationships, and hosts a therapist directory used by clinicians and the public.
How the service is used
Professionals use Psychology Today to list profiles and receive client referrals. Subscriptions include profile visibility in the directory rather than a single unified app purchase.
How to cancel Psychology Today
Cancel directory listing (web)
- Send an email to Psychology Today support (examples reported: support@psychologytoday.com or therapist@psychologytoday.com) requesting cancellation of your directory listing.
- State your account email, profile URL, and request removal at the end of the current billing cycle; keep a copy of the sent message for records.
- Reference guides and templates if you need wording help: Postclic cancellation guide.
Cancel via mobile platforms
- iOS (App Store): Cancel through Apple ID > Subscriptions in your device settings. Psychology Today cannot process App Store cancellations or refunds.
- Android (Google Play): Cancel in Google Play > Subscriptions in your Google account. Psychology Today does not control Google Play refunds or cancellations.
- For platform-managed subscriptions, follow the platform’s refund dispute process if you need a refund.
What happens when you cancel
Access after cancellation
If you cancel a directory listing via email, the profile is typically removed at the end of the current billing cycle.
There are generally no prorated or mid-cycle changes to access - you retain access until the paid period ends.
Renewal and data
Auto-renewal ceases after cancellation for the next cycle, but past billing may remain unless a refund is granted by the billing handler.
Keep copies of emails and receipts; they are useful if the company continues charging after your cancellation request.
Will I get a refund?
General policy
Psychology Today does not guarantee refunds for cancelled subscriptions. Mid-cycle cancellations typically do not qualify for partial refunds.
Exceptions and platform refunds
- Refund eligibility is considered on a case-by-case basis in some reports; after 14 days refunds are not guaranteed (see guide).
- If you subscribed via the App Store or Google Play, refunds (if any) are handled by Apple or Google according to their respective policies.
Psychology Today plans and pricing
Plan overview
The pricing below refers to therapist directory listings in the Singapore directory as reported in verified data.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Therapist Directory Listing | S$29.95 | Monthly | Full access to Psychology Today directory profile (no contracts, cancel anytime) |
Your consumer rights in Singapore
Key legal protections
Singapore consumers are protected under the Consumer Protection (Fair Trading) Act (CPFTA), which covers fair contract terms and protection from unfair practices.
Enforcement and complaints
- If you submitted a written cancellation and the company ignores it or continues charging, you may file a complaint with the Consumers Association of Singapore (CASE).
- Preserve supporting evidence such as emails, receipts, and screenshots to support a dispute or complaint.
Customer experiences
Positive reports
Some therapists report receiving useful client referrals and that regular profile updates (for example, weekly edits) can improve visibility.
Negative reports
- Common complaints include difficulty unsubscribing, unclear in-app cancellation options, delayed or no responses from customer support, and billing despite cancellation requests.
- TrustPilot shows many negative reviews reflecting these recurring issues (TrustPilot reviews).
Documentation checklist
What to collect before cancelling
- Account email and username used on Psychology Today.
- Subscription receipts or billing statements showing charges and renewal dates.
- Profile URL (if cancelling a directory listing) and any membership IDs.
What to save after you cancel
- Copies of your cancellation email and any replies from support.
- Bank or card statements for at least one billing cycle after cancellation to verify no further charges.
Common mistakes
Assuming the app or site will cancel for you
Many users assume Psychology Today will process App Store or Google Play cancellations. In fact, platform-managed subscriptions must be cancelled through Apple or Google.
Failing to keep written records
Users sometimes rely on verbal confirmations or do not save cancellation emails; this can make disputes harder to prove if charges continue.
Comparative recap
Quick comparison
| Method | Who handles cancellation | Refunds handled by | Notes |
|---|---|---|---|
| Directory listing (web) | Psychology Today support (email request) | Psychology Today (refunds not guaranteed) | Profile removed at end of billing cycle; no partial refunds typically |
| iOS (App Store) | Apple (cancel via Apple ID > Subscriptions) | Apple | Psychology Today cannot cancel or issue refunds for App Store purchases |
| Android (Google Play) | Google Play (cancel via Play Store > Subscriptions) | Google Play | Refunds and disputes handled by Google; Psychology Today does not control Play billing |
After cancelling
What to monitor
- Check your card or bank statement for one billing cycle to confirm no further charges.
- Await confirmation of profile removal or cancellation from support; if none arrives, follow up in writing.
Helpful resources
- Postclic step-by-step cancellation guide: Postclic
- Guide summarising refund considerations: Listen-Hard
- Community feedback and reviews: TrustPilot
- Psychology Today Singapore sign-up page (for account reference): Psychology Today Singapore
Address
Official mailing address
Psychology Today, 16 West 22nd Street, Suite 200, New York, NY 10010, United States of America.
Registered mail recommendation
For formal cancellation by post, some guides recommend sending registered mail to the address above and keeping a proof of delivery as evidence of your request.