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Cancel SMITHSONIAN MAGAZINE
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I hereby notify you of my decision to terminate the contract relating to the Smithsonian Magazine service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smithsonian Magazine: Easy Method
What is Smithsonian Magazine
Overview
Smithsonian Magazine is a monthly publication covering science, history, arts, and culture. It offers feature articles, photography, and digital editions for readers worldwide.
Formats
Available formats include digital editions via the App Store and Google Play and print copies sold through distributors.
How to cancel Smithsonian Magazine
iOS - App Store (Apple)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions, find Smithsonian Magazine and cancel.
- Cancel at least 24 hours before the end of the current period to stop auto-renewal.
Android - Google Play
- Open the Google Play Store app on your Android device.
- Tap Menu → Subscriptions, select Smithsonian Magazine and choose Cancel.
- Uninstalling the app does not cancel the subscription; access remains until the paid period ends.
Web / Official Subscriber Services
- If you subscribed online with auto-renew enabled, cancel by contacting subscriber services.
- Phone: 1-800-766-2149. Email: smithsonian@emailcustomerservice.com.
- Cancellation via these channels stops future renewals; confirm the cancellation reference or email.
What happens when you cancel
Access after cancellation
After cancellation, you generally retain access until the end of the current paid period.
For App Store and Google Play subscriptions, access continues through the paid cycle even after canceling.
Auto-renewal and account data
Cancelling stops future automatic renewals but does not delete your account or reading history automatically.
Keep confirmation emails or screenshots for your records in case you need to verify the cancellation.
Will I get a refund?
Refunds for web/official subscriptions
- If you cancel a web/official subscription and have unmailed print issues, you may be eligible for a full refund for those unmailed issues.
- Contact subscriber services by phone or email to request any eligible refund and provide proof of purchase and delivery status.
Refunds for App Store / Google Play purchases
- Refunds for in-app purchases depend on Apple’s or Google Play’s app-store policies, not Smithsonian-specific refund terms.
- No Smithsonian-specific 14-day automatic refund is stated for app-store purchases; use Apple or Google Play support to request refunds.
Smithsonian Magazine plans and pricing
Available plans
The following pricing entries reflect in-app and physical single-issue listings for Singapore.
Notes about pricing
App Store listings show specific SGD prices and at least one unusually low annual option that may be promotional or an in-app listing artifact.
| Plan | Price | Period | Features |
|---|---|---|---|
| Single Issue (App Store digital) | S$5.98 | One-time | Digital single issue via iOS in-app purchase |
| Annual Subscription (App Store digital) | S$28.98 | Annual | Digital auto-renewing annual subscription via iOS in-app purchase |
| Alternative Annual Subscription (App Store digital) | S$2.98 | Annual | Possibly promotional or mistaken listing - appears in in-app purchase list |
| Single Issue (Physical, Allscript Magazines) | S$19.90 | One-time | Physical single issue via Allscript Magazines |
Your consumer rights in Singapore
Local protections
Singapore consumer-protection bodies may have limited reach for foreign digital subscriptions. Coverage depends on the supplier’s legal presence and the transaction terms.
Practical steps and remedies
- Check your payment method protections (bank or credit-card dispute) for unauthorized or problematic charges.
- Retain receipts and correspondence to support any dispute with your card issuer or local consumer organisations.
Customer experiences
Positive feedback
- Some customers report helpful and courteous customer service and ease of resubscribing after cancellation.
- Third-party app-safety summaries note the app as generally legitimate with some positive user comments about customer interactions.
Common complaints
- Users report missing multiple issues, unsolicited desktop notifications, app instability, download failures, and forced sign-outs.
- Some print subscribers reported abrupt removal of e-edition access without prior notice.
Documentation checklist
Essential documents
- Purchase receipt or App Store / Google Play purchase history screenshot.
- Subscription confirmation email or account subscription page screenshot.
Supporting evidence for refunds or disputes
- Proof of unmailed print issues (for web subscription refunds).
- Screenshots of account status, cancellation confirmations, and any error messages.
- Dates and reference numbers of phone or email contacts with subscriber services.
Common mistakes
Assuming uninstalling cancels
Uninstalling the app does not cancel App Store or Google Play subscriptions. You must cancel via the App Store or Play Store subscription settings.
Missing the cancellation window
For iOS auto-renewing subscriptions, cancel at least 24 hours before the period ends to prevent the next charge.
Not keeping receipts or confirmation can make refunds or disputes harder to resolve.
Comparative recap
At-a-glance comparison
The table below summarizes how cancellations and refunds differ by platform based on available information.
Which channel to use
Choose the channel that matches how you subscribed: App Store for iOS purchases, Google Play for Android purchases, and web/subscriber services for online or print subscriptions.
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via Settings → [your name] → Subscriptions in iOS. | Refunds follow Apple’s policies; Smithsonian does not state a specific app-store refund policy. | Access continues until the end of the current paid period; cancel at least 24 hours before renewal. |
| Google Play (Android) | Cancel via Google Play Store app → Menu → Subscriptions; uninstalling does not cancel. | Refunds follow Google Play policies; Smithsonian does not specify its own app-store refund terms. | Access remains until the paid period ends after cancellation. |
| Web / Official Subscriber Services | Cancel anytime by phone (1-800-766-2149) or email (smithsonian@emailcustomerservice.com). | Possible full refund for unmailed print issues when eligible; contact subscriber services to request a refund. | Cancellation stops future renewals; access policies depend on the subscription type and circulation status. |
After cancelling
Confirm and save records
Save cancellation confirmations, screenshots, and any emails you receive after cancelling. These records help with future disputes or questions.
Further help and official app link
For app-related cancellations or to view the app listing, see the Smithsonian Magazine App Store page:
Smithsonian Magazine on the App Store
For subscriber-service cancellations, phone 1-800-766-2149 or email smithsonian@emailcustomerservice.com.
Address
Back issues department
Back Issues Department: 420 Lexington Avenue, Suite 2335, New York, NY 10170, United States.
Subscriber correspondence
Use the phone number 1-800-766-2149 or the subscriber-service email above for subscription queries and cancellations.