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The Dallas Morning News

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Termination letter drafted by a specialized lawyer
Sender
Dallas Morning News Subscription Cancel | Postclic
The Dallas Morning News
...
... Dallas United States
customercare@dallasnews.com
Cancellation of The Dallas Morning News contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the The Dallas Morning News service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
The Dallas Morning News
...
... Dallas , United States
customercare@dallasnews.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand The Dallas Morning News. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation The Dallas Morning News: Easy Method

What is The Dallas Morning News

Overview

The Dallas Morning News is a US-based news organisation offering local, national and international coverage in print and digital formats.

It provides daily reporting, opinion, sports and lifestyle content through subscriptions, a dedicated app, and newspaper delivery.

Subscription types

Subscriptions include digital access via the app and traditional print home delivery in some areas.

Pricing and purchase channels vary depending on whether you subscribe via the App Store, Google Play, or directly on the publisher's site.

How to cancel The Dallas Morning News

Canceling iOS (App Store) subscriptions

  • Open Settings on your Apple device and tap your name at the top.
  • Choose "Subscriptions", locate "Dallas Morning News" and tap "Cancel Subscription".
  • The publisher cannot cancel App Store subscriptions for you; Apple handles billing and cancellations.

Canceling Google Play and web subscriptions

  • For Google Play, open the Google Play app → Profile → Payments & subscriptions → Subscriptions → find "Dallas Morning News" → Cancel.
  • If you subscribed on the Dallas Morning News website, you must call Customer Service to cancel; email cancellations are generally not accepted except where legally required.
  • Call the listed Customer Service number to request cancellation and confirm the effective date of the stop to future billing.

What happens when you cancel

Access after cancellation

Cancelling stops future billing but does not cut access immediately.

Your access continues until the end of the current billing period you have already paid for.

Account and data

Your account remains active and may retain preferences and login details unless you request deletion.

Contact customer service if you need account closure or data removal; note different channels may be required.

Will I get a refund?

Publisher refund policy

Payments are generally non-refundable; the publisher's Terms state there are no refunds or credits for partially used billing periods.

Refunds or credits may be issued only at the publisher's sole discretion and are not guaranteed.

Exceptions and steps to request

  • If you believe an error occurred (double billing, continued charges after cancellation), contact customer service to dispute and request a refund.
  • Keep records of charges, cancellation confirmations, and any communications to support your request.

The Dallas Morning News plans and pricing

Available Singapore App Store plans

Prices shown are the Singapore Dollar amounts listed in the iOS App Store for Singapore.

No official SGD pricing was found on the publisher website for Singapore purchasers.

Plan Price Period Features
1 Month Subscription (via iOS App Store) S$19.48 monthly Digital access via The Dallas Morning News app
6 Month Subscription (via iOS App Store) S$95.98 annual Digital access via The Dallas Morning News app

Your consumer rights in Singapore

General protections

Singapore consumers have statutory protections for unfair practices and certain contract issues under local law.

Digital content and subscription services can be subject to different rules than in-person sales; cooling-off rights may not automatically apply.

Practical steps in Singapore

  • Keep receipts and screenshots of subscription confirmations and cancellation attempts.
  • If you have trouble, contact local consumer advisory bodies for guidance and consider formal complaints if necessary.

Customer experiences

Positive feedback

Some readers praise the print quality, dependable carriers and app readability, noting a good reading experience and helpful staff in resolving issues.

App reviews mention readable layouts and easy navigation for real-estate and news content.

Negative feedback

Common complaints include late/missing deliveries, billing errors, difficulty cancelling and slow or no refunds.

App reviews and consumer sites report interface bugs, support issues for App Store subscriptions, and frustration with cancellation processes.

Documentation checklist

What to collect before calling or disputing

  • Subscription confirmation (email or app receipt) with date and plan details.
  • Payment receipts or bank statements showing charges from The Dallas Morning News.
  • Any cancellation confirmations, screenshots of subscription status, and timestamps of support calls.

Additional helpful items

  • Record the name and time of any customer service representative you speak with.
  • Save any error messages, delivery photos, or app screenshots that illustrate the issue.

Common mistakes

Assuming the publisher can cancel App Store billing

Many subscribers expect the publisher to cancel App Store or Google Play billing for them.

In reality, purchases through Apple or Google are managed by those stores and must be cancelled in the respective account settings.

Missing proof of cancellation or dates

Failing to record cancellation confirmations or relying on implied cancellation often leads to continued charges.

Always keep evidence: a screenshot showing the subscription set to expire or a reference number from customer service.

Comparative recap

Quick comparison of cancellation channels

Aspect iOS App Store Google Play Web / Direct Period
Who manages billing Apple (you cancel in Settings) Google Play (you cancel in Play app) Publisher (call Customer Service) -
How to cancel Settings → Subscriptions → Cancel Play Store → Subscriptions → Cancel Call Customer Service (phone) -
Refunds Subject to Apple's policies; publisher refunds discretionary Subject to Google's policies; publisher refunds discretionary Publisher policy: generally no pro-rata refunds -

After cancelling

Verify cancellation and retain records

Confirm you received a cancellation confirmation and keep screenshots or emails for your records.

Monitor your card or account for any continued charges and note dates of service termination.

Useful links and where to check

For step-by-step cancellation notes see the Postclic guide: Postclic - Cancel The Dallas Morning News.

To review the app listing in Singapore (for App Store subscription details) see: The Dallas Morning News on the App Store (SG).

For user reviews and reported issues, you can consult consumer review pages such as: JustUseApp reviews and BBB customer reviews.

Address

Customer Service phone

Call Customer Service to cancel web subscriptions: 1-800-925-1500 (U.S. toll-free).

Alternate phone: 214-745-8383. Business hours: Mon - Fri 7 a.m. - 5 p.m., Sat - Sun 7 a.m. - 11 a.m.

Support email and exceptions

Email cancellations are usually not accepted; exceptions may apply for residents of California, Vermont, Virginia and Oregon.

The publisher's customer care email (for reference) is customercare@dallasnews.com; use it only where allowed by law or if instructed by support.

FAQ

To cancel your Dallas Morning News subscription via the iOS App Store, open Settings on your Apple device, tap your name, select 'Subscriptions', find 'Dallas Morning News', and tap 'Cancel Subscription'. Keep proof of your cancellation.

To cancel your Dallas Morning News subscription through Google Play, open the Google Play app, go to Profile, select Payments & subscriptions, find 'Dallas Morning News', and tap 'Cancel'. Remember to keep proof of your cancellation.

After canceling your Dallas Morning News subscription, you will continue to have access until the end of your current billing period. Ensure you keep records of your cancellation.

Generally, refunds are not provided for partially used billing periods for the Dallas Morning News subscription. If you believe an error occurred, contact customer service to dispute the charge and request a refund.

If you subscribed directly on the Dallas Morning News website, you must call Customer Service to cancel your subscription. Email cancellations are typically not accepted, so keep proof of your cancellation.