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Cancellation service #1 in Singapore
The Week Junior is a weekly news magazine aimed at children aged 8 - 14, offering age-appropriate articles on current events, science and culture.
It is available as a publisher-managed web/print subscription and as a digital app-based subscription for devices.
Formats include physical issues, digital single-issue purchases and in-app subscriptions via iOS (and Android via Google Play where offered).
Access methods determine how you manage and cancel your subscription (publisher vs app store).
If you cancel a publisher (web/print) subscription, access to any remaining digital or mailed issues depends on whether issues have been dispatched.
For app-store subscriptions, digital access typically continues until the end of the paid period managed by Apple/Google.
Publisher-managed subscriptions stop future renewals after cancellation but you should confirm whether auto-renew has been disabled on your account.
Your account information and past purchase records are retained according to the publisher's system; request specifics via the publisher contact address.
The publisher provides refunds for any unsent or un-mailed issues when a web/publisher subscription is cancelled.
Ask the publisher for confirmation and the value of any unserved issues when you contact them.
Below are in-app (iOS Singapore) prices and example single-issue physical price in SGD as listed by verified sources.
Prices shown are sourced from the App Store listing and a verified reseller and are examples only.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| In-App Purchase - 1 Month Subscription | S$14.98 | Monthly | Digital access via iOS app |
| In-App Purchase - 3 Month Subscription | S$39.98 | Quarterly (3 months) | Digital access via iOS app |
| In-App Purchase - 6 Month Subscription | S$72.98 | Semi-annual (6 months) | Digital access via iOS app |
| In-App Purchase - 1 Year Subscription | S$179.98 | Annual (12 months) | Digital access via iOS app |
| Single Issue - Digital (TWJ issue in-app purchase) | S$5.98 | Per Issue | Individual digital issue purchase |
| Single Issue - Physical (Allscript vendor) | S$13.90 | Per Issue | Physical copy single issue |
The Week Junior’s published policy does not explicitly include a 14-day cooling-off right for subscriptions.
Refunds are provided per publisher terms (unsent issues) or by Apple/Google for store purchases.
Singapore consumer protection rules may offer different rights depending on the purchase type and whether the seller is local or overseas.
If you need clarification about statutory cooling-off or digital goods rights in Singapore, contact the Consumer Association of Singapore (CASE) or IMDA for authoritative guidance.
Some users praise the app and content for being engaging and more fun than print for children, highlighting ease of reading and layout.
Positive comments emphasize content quality and suitability for the target age group.
Reported issues include app navigation problems, delivery misses for print issues, and delays or dissatisfaction with customer service responses.
Some reviewers report trouble obtaining refunds or digital access problems and slow replies from support channels.
Users often try to cancel an app-store subscription directly with the publisher; app-store purchases must be cancelled in the device account that made the purchase.
Always confirm whether your purchase was made via the website (publisher) or through the App Store/Google Play before proceeding.
Submitting a cancellation without the subscription email, order number or proof of purchase can delay processing.
For refunds of unmailed issues, failing to specify which issues are unserved can slow the refund assessment.
The table below compares primary cancellation channels, refund responsibility and typical next steps.
Use this to decide where to start based on how you purchased the subscription.
| Method | How to cancel | Refunds | Notes |
|---|---|---|---|
| Publisher (web/print) | Email [email protected] or call 1-800-444-7792 | Refunds for unsent/un‑mailed issues handled by publisher | Contact publisher via official page: contact |
| Apple App Store | Cancel in iOS Subscriptions settings on your device | Refunds handled by Apple under App Store policies | See app listing: App Store (SG) |
| Google Play | Cancel in Google Play > Subscriptions on the purchasing device | Refunds handled by Google under Play Store policies | Follow Google Play refund procedures on your device |
After you cancel, confirm the cancellation by email and note any end-of-access date or refund timing given by the publisher or store.
If you do not receive confirmation, follow up with the same channel you used to cancel.
Primary subscription correspondence is directed to the publisher’s subscription PO Box in Boone, Iowa.
PO Box 37595, Boone, IA 50037-0595, USA
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.