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Cancel 123RF
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the 123Rf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 123Rf: Easy Method
What is 123Rf
Overview
123RF is a royalty-free stock media marketplace that sells images, video and audio files to individuals and businesses.
Customers may buy one-time credit packs or subscribe to monthly plans that allow regular downloads from a large asset library.
How the service is delivered
Assets and subscriptions are managed through 123RF's website and through mobile app stores (Apple App Store and Google Play).
Billing and cancellation responsibilities vary by purchase channel (website vs app store).
How to cancel 123Rf
Cancel purchases made via Apple App Store
- Open Settings on your Apple device, tap your name, then Subscriptions and find 123RF to cancel.
- Or manage subscriptions via your Apple ID account at appleid.apple.com and turn off 123RF renewals.
- Do not rely on 123RF website settings to stop charges for purchases made through the Apple App Store.
Cancel purchases made via Google Play or Web
- For Google Play purchases, open Google Play Store → Menu → Subscriptions and cancel 123RF there.
- For website subscriptions, sign in at your 123RF account on the site and turn off automatic renewal in account settings.
- Do not rely on 123RF web settings to stop charges for purchases made via Google Play.
What happens when you cancel
Access after cancellation
When you cancel a subscription purchased on the website it usually remains active until the end of the current billing period.
For app-store subscriptions, access typically continues until the Apple/Google subscription period ends after cancellation.
Data, downloads and renewal
Unused downloads and credits may be forfeited at termination; check your plan terms before cancelling.
Automatic renewals stop after cancellation, but you should verify the subscription status in your account or app-store settings.
Will I get a refund?
Credit pack refunds and conditions
- Credit Pack purchased and unused: full refund if you request within 14 days and no content downloaded.
- Credit Pack after 14 days with no downloads: a 50% cancellation fee may apply.
- If content was downloaded from the credit pack, refunds or price adjustments are at 123RF's discretion.
Subscription refunds and exceptions
Annual subscriptions paid monthly generally do not qualify for refunds during the 12‑month period if any usage occurred.
123RF may charge a price adjustment equal to the savings gained from a discounted plan versus the standard rate when cancelling mid-term.
123Rf plans and pricing
Summary of common plans
The published prices below are in USD; final SGD cost depends on currency conversion and bank fees.
123RF does not list pricing in SGD as of the latest published data.
| Plan | Price | Features | Period |
|---|---|---|---|
| PLUS (Unlimited Downloads) | US$24.50/month | Unlimited downloads of 230M+ assets, AI Suite | monthly |
| Credit Pack - 50 Credits | US$49.50 | Pay-as-you-go access to assets | One-time |
| Credit Pack - 100 Credits | US$86.50 | Pay-as-you-go access to assets | One-time |
Your consumer rights in Singapore
Statutory cooling-off rules
Singapore law does not provide an automatic 14‑day cooling-off right for digital subscriptions similar to some other jurisdictions.
Consumers must rely primarily on the provider’s stated refund and cancellation policy for digital services.
How 123RF policy interacts with Singapore rights
- 123RF offers a 14‑day full refund for unused credits under its own policy; this is a contractual entitlement rather than a statutory right.
- Beyond the provider's window, refunds are limited or discretionary - monitor timing and download activity carefully.
Customer experiences
Positive feedback highlights
- Users on review sites praise the selection, ease of use and reasonable pricing for many image needs.
- Some reviewers note the convenience of collections and the usefulness of assets for design work.
Negative feedback themes
- Complaints include unexpected recurring charges and difficulty cancelling subscriptions purchased through apps.
- Several reviewers report poor outcomes when seeking refunds or disputing charges, describing slow or unsatisfactory support.
Relevant review sources: Trustpilot and Sitejabber.
Documentation checklist
Essential items to prepare
- Account email and username used to purchase 123RF services.
- Order number, invoice or receipt showing purchase date and amount.
- Screenshots of subscription status in your 123RF account or app-store subscription screen.
Supporting evidence for refunds
- Proof of no downloads (if claiming unused credit pack refund) and timestamps of downloads if any.
- Bank or card statements showing the charge for dispute follow-up.
Common mistakes
Relying on the wrong cancellation method
Many users assume cancelling on the 123RF website stops charges from app-store subscriptions - this is incorrect for Apple and Google purchases.
Always cancel in the same place where the subscription was purchased (App Store, Google Play, or 123RF website).
Missing refund windows or losing downloads
Waiting too long to request a refund can make you ineligible or subject you to a cancellation fee.
Also note that terminating a subscription may forfeit unused downloads or credits; plan downloads before cancelling.
Comparative recap
Quick comparison of cancellation channels
The table below summarises how to cancel, refund likelihood and the period type for each purchase channel.
| Method | How to cancel | Refund likelihood | Period |
|---|---|---|---|
| Apple App Store | Cancel via Apple device Settings or your Apple ID subscriptions | Refunds handled by Apple/store; 123RF website cancellation does not stop store billing | monthly |
| Google Play | Cancel via Google Play Store → Subscriptions | Refunds handled by Google/store; 123RF website cancellation does not stop store billing | monthly |
| Website (123RF account) | Sign in at 123RF and turn off automatic renewal in account settings | Refunds per 123RF policy (14‑day unused credits; otherwise limited) | monthly / One-time |
After cancelling
Immediate steps
- Confirm cancellation receipt or status in the app store or your 123RF account.
- Save screenshots and confirmation emails for your records.
Useful links and follow-up
123RF cancellation policy: 123RF Cancellation Policy.
Extra guidance on app-store cancellations: Postclic summary (App Store / Google Play).
Address
Singapore registered office
36, Robinson Road #20-01 City House, Singapore 068877.
Corporate contact reference
For corporate contact details and company pages visit 123RF product and company information: 123RF Products & Information.