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Cancellation service #1 in Singapore
Mylife is an online reputation and people-search service that helps users monitor and manage personal information appearing in public records and on the web.
It offers subscription-based “premium” features, background-style reports and optional one‑off packages sold through app stores and direct sign-ups.
Mylife operates internationally and offers mobile app access via the Apple App Store in Singapore and other app stores.
Billing and support routes depend on how you subscribed (app store vs. direct on the website).
Cancelling stops future automatic renewals. You typically retain access to paid features until the end of the current paid period.
Ensure you check the renewal date and allow any active paid period to expire before assuming access ends immediately.
Cancellation usually does not delete your account or personal data automatically; account data may remain unless you request deletion.
If you want data removed, include a data‑deletion request when you cancel and keep copies of the request and any responses.
Refund entitlement depends on how you purchased the subscription and Mylife’s stated terms of service.
Purchases made through the Apple App Store are subject to Apple’s refund and review process; web purchases follow the vendor’s policy.
The following prices were observed in the Apple App Store Singapore listing and represent typical plan options.
Prices and features may change; use receipts or the app listing for exact billing details.
| Plan | Price | Period | Features |
|---|---|---|---|
| MyLife Premium (Monthly) | S$9.98 | monthly | Full premium features as per app listing |
| MyLife Premium Yearly | S$99.98 | annual | Full premium features as per app listing |
| Transform Your Future | S$9.98 | One‑off | Special one‑off purchase add‑on (details per app listing) |
Singapore consumers are protected against unfair practices under local consumer protection legislation and can seek redress for misleading or unfair trade practices.
Refunds and cancellations are primarily governed by the contract you accepted and applicable statutory protections.
Some users report satisfactory access to useful profile-monitoring tools and appreciate the convenience of a single subscription for multiple features.
Positive comments often focus on particular features or prompt customer-service resolutions.
Public reviews on consumer platforms show complaints about difficulty cancelling, unwanted renewals and refund denials.
See broader user feedback at independent review pages: Trustpilot reviews and SiteJabber reviews.
Many users cancel only the app but not the subscription in the app store, which results in continued billing.
Always verify the subscription status in the platform (App Store or web account) where the purchase was originally made.
Not saving receipts, cancellation confirmations or correspondence makes it harder to dispute renewals or request refunds.
Keep dated screenshots and emails until billing issues are fully resolved.
The table below compares common cancellation methods, ease of cancelling, typical refund chances and the subscription period format.
| Method | Ease | Refund chance | Period |
|---|---|---|---|
| Apple App Store cancellation | Usually straightforward via device settings | Refunds handled by Apple; moderate chance subject to Apple review | monthly / annual |
| Web / card billing cancellation | May require contacting vendor support or sending written notice | Depends on vendor policy; often conditional and lower chance | monthly / annual |
| One‑off purchases | One‑time refund requests; not recurring | Generally lower; case‑by‑case | One‑off |
Confirm cancellation in the account or store where you subscribed and keep the confirmation for your records.
Monitor your card statement for at least one billing cycle to confirm no further charges occur.
For written cancellation or formal correspondence, many consumer guides list the US corporate mailing address as:
907 Westwood Blvd, Suite 359, Los Angeles, California 90024, United States
Consumer reports note alternative regional or UK offices may exist; check communications from Mylife or receipts for any regional contact details you can use.
If you subscribed via an app store, your primary route for subscription management and refund requests is through the app store provider.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.