Cancellation Amino: Easy Method

What is Amino

Overview

Amino is a platform for creating and joining communities based on shared interests, where users can chat, share content, and engage in discussions.

It offers a subscription tier called Amino+ (Amino Premium) that unlocks additional membership features via in‑app purchases or web purchases using Amino Coins.

Where it is used

Users access Amino via mobile apps (iOS, Android) and a web interface for community browsing and wallet management.

Subscriptions can be purchased through the Apple App Store, Google Play Store, or via the Amino web interface using Amino Coins.

How to cancel Amino

Cancel via Apple App Store (iPhone)

• Open iPhone Settings and tap your name.
• Tap Subscriptions, select Amino or Amino+, then tap "Cancel Subscription".
• Disable Auto‑Renew at least 24 hours before the next billing date to stop future charges.

Cancel via Google Play

• Open the Google Play Store app and tap Menu.
• Go to Payments & subscriptions → Subscriptions, select Amino, then choose Cancel subscription.
• Disable Auto‑Renew at least 24 hours before the next billing date to avoid a renewal.

Cancel via Amino web (Amino Coins / Wallet)

• Sign in on the Amino web interface and go to the Communities page.
• Open your profile card → My Wallet → History and toggle off Auto‑Renew for the relevant Amino Coins - based subscription.
• Web‑purchased memberships are marked non‑refundable in Amino’s terms.

What happens when you cancel

Access after cancellation

Cancelling prevents future renewals but typically leaves you with access until the end of the paid period.

You will usually retain Amino+ features through the expiry date you have already paid for.

Billing and auto‑renewal

Auto‑Renew must be disabled through the store (Apple/Google) or web wallet at least 24 hours before the next billing date to avoid another charge.

Failing to cancel in the correct store may result in ongoing charges that Amino disclaims responsibility for if cancellation wasn’t done at the purchase store level.

Data and account status

Subscription cancellation does not automatically delete your Amino account or content - those are separate actions if available.

Note: if Amino services cease or accounts are closed, data retention and access may change depending on company actions and notifications.

Will I get a refund?

Amino’s stated refund policy

Amino states that all subscription fees - whether paid via Apple ID, Google Play, or Amino Coins - are non‑refundable.

The policy covers charges already made and applies even if you cancel early or do not use the remainder of the prepaid period.

Exceptions and payment‑provider remedies

• In special circumstances (service failure, wrongful ongoing charges, or shutdown), you may request a refund through Apple or Google refund mechanisms.
• Reddit and other user reports indicate mixed success: Apple sometimes issues refunds upon contact; Google refunds can be harder to secure.
• If you continue to be charged after service shutdown or after you cancelled correctly, you can dispute charges with your payment provider or card issuer.

Amino plans and pricing

Available Singapore in‑app plans

Below are the Amino+ membership plans and prices as listed in the Singapore App Store.

Features are generally described as Amino+ membership features in the store listing.

Your consumer rights in Singapore

General legal position

Under Singapore consumer protection laws (for example, the Consumer Protection (Fair Trading) Act), consumers generally do not automatically have a right to a refund for digital services once delivered.

A provider’s clear “no refund” terms for subscriptions are likely enforceable where services were made available as described.

Disputes and enforcement options

• If charges continue after cancellation or after a confirmed shutdown, you may dispute the charge with Apple, Google, or your bank/card issuer.
• Consumer rights may support disputes where a service has failed, been misrepresented, or permanently shut down while still charging users.

Special note on service shutdown

Verified information indicates Amino permanently shut down as of December 19, 2025; user data was not retained after that date.

If you are still being charged after a shutdown, document evidence and escalate the dispute with your payment provider and local consumer authorities as needed.

Customer experiences

Common negative reports

Many users report technical problems, bugs, and removed features that impacted usability and trust in the service.

Reports also describe slow or non‑responsive customer support, including unresolved bans, login errors, and unanswered emails.

Refund and cancellation complaints

Users have reported difficulty getting refunds or stopping recurring charges, especially when support was unavailable or when cancellation through the correct store was not performed.

Some accounts indicate app stores continued charging despite user attempts to cancel, creating disputes that required store or bank intervention.

Balanced perspective

While many complaints focus on support and stability, some users retain access through the paid period after proper cancellation as expected.

Documenting cancellation steps and receipts improves the chance of a smoother outcome when disputing charges or seeking help.

Documentation checklist

Essential receipts and records

• Order receipt or purchase confirmation from Apple ID, Google Play, or Amino Wallet history.
• Screenshot of subscription listing showing Amino/Amino+ and the renewal date.
• Record of cancellation steps taken (screenshots of cancelled subscription or toggled Auto‑Renew).

Support and dispute materials

• Copies of emails or support tickets sent to Amino (if available).
• Bank or card statements showing the charge dates and amounts.
• Account username/email and device/platform used for the subscription.

Common mistakes

Not cancelling in the correct store

Example: cancelling inside the Amino app or web interface while the purchase was made through Apple ID or Google Play.

If you do not cancel directly through the store that processed the payment, charges can continue despite in‑app attempts to cancel.

Waiting until after the billing date

Example: trying to cancel on the renewal day or less than 24 hours before it - Auto‑Renew must be disabled at least 24 hours before the next billing date.

Late cancellation risks an immediate new charge for the next period that Amino may not refund.

Assuming refunds are automatic

Example: assuming that cancelling early entitles you to a pro‑rata refund - Amino states subscription fees are non‑refundable.

Always check store refund processes (Apple/Google) and be prepared to file a dispute if necessary.

Comparative recap

Quick comparison table

After cancelling

Immediate next steps

Keep confirmation screenshots and check that the subscription no longer appears under your Apple or Google subscriptions.

Monitor your card or bank statements for at least one billing cycle to ensure charges stopped.

When to escalate

• If charges continue after confirmed cancellation, contact your app store (Apple/Google) and request a refund or dispute the charge.
• If Amino support is unresponsive and charges continue after a shutdown, escalate to your payment provider or relevant consumer protection authority.

Helpful contacts

Use the Apple and Google refund/report mechanisms through your device or their official support channels when seeking charge reversals.

There are no verified official Amino support URLs included here; retain all evidence and follow store or bank dispute processes if needed.

Address

Company contact (mailing)

Amino App, LLC

Attention: Privacy Department

1222 6th St, Santa Monica, CA 90401, United States

Notes on mailing and effectiveness

No Singapore‑based physical address is available from verified data. Mailing effectiveness may be limited, especially if the service has ceased operations.

If you send physical correspondence, include full documentation and allow time for international postal delivery and a corporate response.