Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment
Cancellation service #1 in Singapore
Cancellation Dreamtrips: Easy Method
What is Dreamtrips
Service overview
Dreamtrips is a subscription-based travel service that offers members curated vacation packages, member discounts and access to exclusive travel offers worldwide.
The service operates as a membership program managed by the company behind DreamTrips and provides bookings and member benefits via its website and partner channels.
How it is delivered
Members access offers and book trips through the DreamTrips website and partner platforms, with payments and bookings subject to supplier terms.
Billing and subscription administration can occur through DreamTrips directly or via third-party platforms depending on how the membership was purchased.
How to cancel Dreamtrips
Online cancellation steps
- Sign in to your DreamTrips account on the official site and check Account or Membership settings for a cancel option.
- If there is an in-account cancel button, follow the prompts and save any confirmation or reference number.
- If you purchased via an app store or third-party, cancel the subscription through that platform (Apple/Google) following their subscription cancellation procedures.
Contact and written cancellation
- If no online option is available, contact DreamTrips customer support through the official website contact channels and request written confirmation of cancellation.
- Consider sending a registered letter to the company’s legal/correspondence address if email support is unresponsive; keep copies of all correspondence.
What happens when you cancel
Access and benefits
After cancellation, your access to member-only rates and offers may continue until the end of the paid billing period or cease immediately, depending on the provider’s terms.
Always confirm with DreamTrips whether benefits remain until the next renewal date or stop right away.
Renewals and data
Cancellation should stop future automatic renewals, but you must verify that billing has ended and monitor your payment method for any residual charges.
Personal account data may be retained under DreamTrips’ policies; request account closure or data deletion if required and keep confirmation in writing.
Will I get a refund?
Official refund information
No Singapore-specific refund policy for DreamTrips was found in the available public documentation.
The public record does not show a stated 14‑day cooling-off right or a specific no-refund rule for DreamTrips in Singapore.
Exceptions and practical points
- Refunds may depend on how and where the membership or booking was purchased (directly via DreamTrips, or through Apple/Google in-app purchases).
- Supplier or hotel booking refunds follow the supplier’s terms; membership fees and promotional credits are often handled separately.
- Customer reports indicate many users claim refunds were not provided for memberships or bookings; keep records if disputing charges.
Dreamtrips plans and pricing
Where to check official prices
Always verify current plans and pricing on DreamTrips’ official website before purchasing or cancelling.
Official site: DreamTrips official site.
Notes about local pricing
No official Singapore-specific (SGD) membership pricing was found for 2025/2026; published membership prices are typically shown in USD on public sources.
An unrelated app shows SGD in-app values, but it is not the same as DreamTrips club membership pricing - check the official site for authoritative information.
Your consumer rights in Singapore
Cooling-off and statutory rights
There is no clear reference in DreamTrips’ public documentation to a 14‑day cooling-off or specific Singapore consumer-rights application.
If you believe statutory consumer protections apply, you should check Singapore consumer law and guidance from local consumer-protection bodies.
How to escalate a complaint
If you cannot resolve an issue with DreamTrips, consider raising the matter with local consumer-protection organisations or dispute resolution services available in Singapore.
Keep all supporting documents, as these will be required if you lodge a formal complaint or legal claim.
Customer experiences
Positive reports
Some reviewers on Trustpilot reported meaningful hotel discounts and good savings after the program update in May 2024; one review (Sept 20, 2024) mentioned up to 60% hotel discounts.
Positive experiences appear linked to specific bookings where the discount was clear and applicable.
Negative reports
Many negative reviews on Trustpilot describe lack of real discounts, non-refundable bookings, difficulty cancelling membership, and poor service responses.
Examples include claims from 2025 of limited voucher value and allegations of abusive staff and threats; several reviewers reported being unable to obtain refunds or to cancel memberships.
Documentation checklist
Essential documents to gather
- Account username/email and membership ID or booking reference numbers.
- Payment receipts, bank or card statements showing charges, and in-app purchase records if relevant.
- Copies/screenshots of cancellation attempts, emails, chat transcripts and any confirmation numbers.
Additional supporting items
- Terms and conditions or screenshots of the relevant DreamTrips pages when you purchased.
- Supplier or hotel booking confirmations and correspondence with DreamTrips or third parties.
Common mistakes
Assuming automatic refunds
Many users assume cancelling a membership automatically triggers a refund; in practice refunds depend on purchase terms and platform policies.
Always request written confirmation and clarify whether a refund will be issued before assuming money will be returned.
Not checking how you were billed
Users often miss that the subscription was billed via a third-party (Apple/Google) rather than directly, which affects where you must cancel and request refunds.
Check your bank or card statement and the platform where you purchased to avoid this mistake.
Comparative recap
| Item | Details | Summary |
|---|---|---|
| Refund availability | Membership | No Singapore-specific refund policy found; refunds depend on purchase channel and supplier terms. |
| Cancellation process | Membership | Can require in-account action or written request; some users report difficulty cancelling and obtaining confirmations. |
| Pricing visibility | Pricing | No official SGD pricing located for memberships; check official site for up-to-date information. |
| Consumer rights references | Legal | No clear reference to Singapore 14‑day cooling-off in public DreamTrips documentation. |
After cancelling
What to monitor
After cancellation, monitor your bank/card statements for any further charges and keep copies of cancellation confirmations.
Track access to member benefits to ensure they cease or continue as the vendor has stated.
Helpful links
- DreamTrips official site: https://www.dreamtrips.com/
- Customer reviews and experiences (Trustpilot): https://www.trustpilot.com/review/dreamtrips.com
- Dream Trip AI app (separate app listing, not the DreamTrips membership): https://apps.apple.com/sg/app/dream-trip-ai/id6755641560
Address
Mailing address
Attn.: Legal Department
Rovia I, LLC
2600 Network Blvd Suite 290
Frisco, TX 75034, USA
What to include in correspondence
Include your full name, account email, membership ID or booking reference, the date of cancellation request and copies of transaction receipts.
Request written confirmation of cancellation and retain proof of posting or delivery if sending by registered mail.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.