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Cancel ANTARES
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Antares service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Antares: Easy Method
What is Antares
Overview
Antares is a cloud-based platform for managing and optimising marketing campaigns, aimed principally at e-commerce businesses and marketers. It provides analytics, audience segmentation and automation tools to help manage campaigns.
Primary uses
Users typically access Antares via a web account to set up campaigns, view reports and manage subscriptions. The service is licensed on a subscription basis and is managed through the Antares web portal.
How to cancel Antares
Step-by-step cancellation (web)
- Log into your Antares account on the Antares website (web access required).
- Open the My Account tab and locate your active subscription.
- Click "Manage" under the active subscription, choose "More" and then select "Cancel Subscription".
- When prompted, you may optionally choose to pause the subscription for up to 2 months instead of immediate cancellation.
Important notes about methods
Cancellation must be completed via the Antares website to stop future billing; cancelling through the desktop app, deactivating the license in Auto‑Tune Central or simply uninstalling the software does NOT cancel the subscription. Follow the web cancellation steps above and keep a copy of any on‑screen confirmation you receive.
What happens when you cancel
Access and features
After cancellation, your access typically continues until the end of the paid billing period unless otherwise stated in your account. Feature access may be removed or degraded when the subscription period ends.
Billing and renewals
Cancelling through the official web process stops future automatic renewals and subsequent billing cycles. If cancellation is not completed correctly via the website, billing may continue despite deactivation or uninstalling the software.
Data and account retention
Antares’ exact data-retention practices are governed by its terms; retain copies of important exportable data before the subscription expires. Keep records of cancellations and communications in case you need them for disputes.
Will I get a refund?
Official refund policy
Antares’ policy states that they cannot provide refunds or exchanges for online software purchases and that all sales are final. This policy is stated in Antares’ refund terms and was documented as of December 5, 2025.
Exceptions and dispute options
If you believe you were charged incorrectly or purchased the wrong product, you may submit a support ticket for review, but refunds are not guaranteed. Users who cannot obtain a refund from Antares may consider raising a dispute with their bank or payment processor.
Antares plans and pricing
Where to check current pricing
Do not rely on third‑party summaries for pricing. Check the official Antares website or your account billing page for the most current plan and pricing information.
Notes on price changes
Pricing, promotions and plan features may change over time; always confirm the billing terms shown in your account before confirming purchases. Avoid relying on recollections of past prices when disputing charges.
Your consumer rights in Singapore
Cooling-off and refunds
Antares states that it does not offer a statutory cooling-off period (such as a 14‑day right) for software purchases. This means Antares explicitly refuses such refunds in its terms and refund policy.
Disputes and escalation
If billing continues after cancellation or you believe you were charged incorrectly, keep proof of cancellation and contact your payment provider. Users in Singapore may consider filing a dispute or chargeback with their card issuer if the vendor refuses to refund improper charges.
Customer experiences
Negative feedback (verified summaries)
Several user reports note issues such as duplicate billing, billing after cancellation or free trial periods converting to paid subscriptions without clear notice. Many users reported difficulty obtaining refunds even when billing seemed incorrect.
Positive feedback and balance
The verified dataset does not include positive review excerpts; however, some users may find the platform meets their campaign needs. When evaluating experiences, consider both billing and product functionality separately.
Documentation checklist
Essential items to collect
- Account email and username used to sign up.
- Order number, invoice or transaction ID for the purchase.
- Date and time stamps for the subscription start, renewal and cancellation.
- Screenshots of the cancellation steps and any on‑screen cancellation confirmation.
- Receipts, bank or card statements showing the charge(s).
- Copies of any communications with Antares support (emails, tickets, chat logs).
Why these matter
Having clear documentation speeds support reviews and helps your bank if you need to dispute a charge. Retain records for at least several billing cycles after cancellation in case charges reappear.
Common mistakes
Relying on app or license changes
A common error is assuming uninstalling the desktop app or deactivating a license will stop billing. Antares requires cancellation through the web account to halt future charges.
Not saving cancellation proof
Another frequent mistake is failing to save confirmation of cancellation. Without a confirmation screenshot or ticket number, it is harder to prove you cancelled and to argue a billing dispute.
Comparative recap
Quick before/after comparison
| Feature | Status before cancellation | Status after cancellation |
|---|---|---|
| Billing | Active automatic renewals and charges. | Stop future renewals if cancelled correctly via the Antares website. |
| Account access | Full access to subscription features. | Access may remain until the paid period ends; features may be limited afterward. |
| Refunds | Not applicable unless disputed and approved. | Refunds are generally not provided; disputes must be raised with support or payment provider. |
After cancelling
What to monitor
After you cancel via the Antares web portal, monitor your next bank/card statement to ensure no further charges appear. Keep the on‑screen cancellation confirmation and any ticket numbers.
Further actions if billing persists
If you are billed after cancelling, submit a support ticket to Antares with your documentation and request a review. If Antares refuses a refund and charges are clearly erroneous, contact your bank or payment processor to dispute the charge.
Address
Registered address
ANTARES MARKETING (registered in Singapore)
896 UPPER BUKIT TIMAH ROAD, #04‑31, THE LINEAR, Singapore 678189
Using the address
Use the registered address for formal correspondence if required, but for subscription management and cancellations use the Antares web account and official support channels. Keep copies of any postal or email correspondence for your records.