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Cancellation service #1 in Singapore
Audiobooks.com is a subscription-based service that provides access to a large library of audiobooks across genres for listening on mobile devices and the web.
The service uses membership credits and purchased titles, and integrates with platform stores for mobile billing where applicable.
Members can stream or download audiobooks via the Audiobooks.com app or website, and subscriptions renew automatically until cancelled.
Purchases and subscription management may be handled directly on the site or through Google Play / Apple depending on how you signed up.
Access typically continues only for the remainder of the current billing period if the platform/provider policies allow it.
For immediate cancellations made via the site, access may end immediately - confirm during cancellation.
Automatic renewals stop once cancellation is completed through the correct channel (site, Google Play, or Apple).
Your account data and purchase history are normally retained; check account settings if you wish to delete personal data.
Subscription charges are generally non‑refundable. Refunds are granted only at Audiobooks.com’s sole discretion.
If you believe a charge is unfair, gather supporting records and request a refund; responses vary by case and platform.
Pricing and plan details can change. Always check the official Audiobooks.com site or app for the most current plans and offers before signing up.
Do not rely on third‑party sources for final pricing; verify within your account when possible.
If you subscribed via Google Play or Apple, the platform’s billing and refund rules also apply; consult the store for platform-specific terms.
Pre‑authorisations and local taxes may affect the final posted amount on your statement.
Singapore’s Consumer Protection (Fair Trading) Act gives consumers rights against unfair practices and may override "no‑refund" terms in certain cases.
This applies when there is misleading advertising, failure to provide the service, or other unfair conduct.
Some users praise the app’s usability and the size of the audiobook catalogue, which can make browsing and listening convenient.
Positive experiences often mention easy playback and a broad selection of titles.
There are numerous complaints about unexpected charges after free trials, difficulty cancelling, and unclear trial terms.
Customers also report mixed experiences with customer service and occasional charges after cancellation; keep documentation to resolve disputes.
A common error is attempting to cancel on the website when the subscription was billed through Google Play or Apple. If billed via a store, you must cancel through that store.
Failing to cancel in the correct place can result in continued charges despite account changes on the site.
Many users assume cancelling guarantees a refund; in practice subscription refunds are rare and handled case‑by‑case.
Also, pre‑authorisations are voided by banks, not Audiobooks.com, so customers sometimes contact the wrong party about those temporary holds.
| Channel | Period | Quick summary |
|---|---|---|
| Web (Direct) | Subscription | Cancel in-account under Billing Information/Subscription; cancellation is immediate. |
| Google Play (Android) | Subscription | Open app → Profile → Settings → Manage Account Status → redirected to Google Play to cancel. |
| App Store (iOS) | Subscription | Cancel via iPhone/iPad Settings → Apple ID → Subscriptions → select Audiobooks.com. |
Save a cancellation confirmation or screenshot, and monitor your bank or card statements for any unexpected charges in the next billing cycle.
If charges continue, contact support and your payment provider with your documentation.
2225 Kenmore Ave Ste 122, Buffalo, New York 14207-1359, United States.
Audiobooks.com does not publish a dedicated mailing address specifically for cancellations; use the account cancellation steps or the app store subscription manager when appropriate.
Keep all correspondence and receipts if you plan to escalate a billing dispute in Singapore under consumer protection rules.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.