Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel BENCH
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Bench service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bench: Step-by-Step Guide
What is Bench
Service overview
Bench is a cloud-based bookkeeping and accounting subscription service aimed at small businesses. It provided monthly bookkeeping, financial reporting and tax-prep coordination through assigned bookkeeping staff.
Recent change of ownership
Bench Accounting, Inc. ceased operating and ownership transitioned to Employer.com in late 2024. The transition changed support, refund, and completion policies for existing customers.
How to cancel Bench
Pre-cancellation requirement
Under the Employer.com transition, you must first consent to the transfer of your Bench data as part of account handling. This is a required step before cancellation is processed.
Step-by-step cancellation steps
- Sign in to your Bench account and review any transition notices from Employer.com.
- Provide consent for data transfer if requested by Employer.com or via the Bench transition process.
- Go to the account or subscription area and select the option labeled "Request to not renew subscription".
- Use the "Book a Call" option within that flow to schedule the cancellation and confirm your request.
- Complete any confirmation steps in the call or follow-up communication; cancellation takes effect after that process completes.
For the official transition and cancellation guidance, see the Employer.com transition FAQ.
What happens when you cancel
Access to services
After cancellation is processed, active bookkeeping and subscription services will stop according to the timeline confirmed during the cancellation call. Expect completion of already-scheduled work as arranged by Employer.com.
Data and renewals
You retain the right to access or request a copy of your bookkeeping data following the transition. Auto-renewal will cease once the cancellation request is accepted and actioned through the booking process.
Will I get a refund?
Official refund policy
Employer.com states that no refunds are available for services paid for prior to December 30, 2024. Employer.com is not liable for Bench Accounting, Inc.'s past obligations and therefore does not issue monetary refunds for pre-transition payments.
Available remedies instead of refunds
- Employer.com offers to complete services you already paid for at no additional charge under their ownership.
- Monetary refunds for pre-transition payments are explicitly denied per the official policy.
Reference: the official transition FAQ for full details.
Bench plans and pricing
Current pricing status
Bench (Bench.co) shut down as of December 2024 and does not publish new pricing for 2025/2026. There is no official 2025/2026 pricing information to provide here.
Where to check for updates
Always verify plan and pricing details on the official transition FAQ or employer-owned pages linked from the official site. Do not rely on third-party or outdated price listings.
Your consumer rights in Singapore
Rights regarding data and services
You retain the right to access your bookkeeping data and to request completion of services you have already paid for during the ownership change.
Limitations on refunds and statutory cooling-off
According to the transition policy, Employer.com is not obligated to provide refunds for pre-transition payments made before December 30, 2024.
Common consumer protections such as a 14‑day cooling-off period do not apply to this transition situation as described in the official FAQ; consider seeking independent legal advice for specific disputes.
Customer experiences
Positive feedback summary
Some users reported an easy-to-use interface and helpful, friendly account managers when they were reachable. These aspects were appreciated by small-business customers.
Negative feedback summary
Many customers reported chronic delays in bookkeeping, frequent bookkeeper turnover, incomplete or late year-end reports, and reliability issues that sometimes forced tax extensions.
Users also described problems with renewal notifications and unexpected charges; the abrupt shutdown in late 2024 added frustration where services ended before bookkeeping completion and refunds were unavailable.
Documentation checklist
Account and identity documents
- Account email and username used with Bench.
- Business registration or incorporation documents (if applicable).
- Photo ID for identity verification where required.
Payment and service records
- Receipts or invoices for prepaid subscription periods.
- Records of communications with Bench or Employer.com about transition or refunds.
- List of outstanding bookkeeping tasks and preferred completion instructions.
Common mistakes
Missing the cancellation window
One common mistake is not initiating the "Request to not renew subscription" early enough. If cancellation is attempted too late, auto-renewal or charges may occur before the request is processed.
Assuming automatic refunds
Many customers assume a refund will be available after the shutdown. Relying on that expectation led to disputes; the official policy denies refunds for pre-transition payments.
Comparative recap
Quick comparison
| Feature | Status before transition | Status after transition to Employer.com |
|---|---|---|
| Cancellation method | Standard Bench support and account controls | Must consent to data transfer and use "Request to not renew subscription" then "Book a Call" |
| Refunds for pre-paid services | Varied (dependent on Bench Accounting, Inc.) | No refunds for services paid before Dec 30, 2024; completion offered instead |
| Data access | Users could request data export | Users retain right to access data; consent to transfer required |
| Service completion | Completed under Bench terms if operational | Employer.com offers to complete paid-for services at no extra charge |
After cancelling
Follow-up actions
After your cancellation call is confirmed, request written confirmation of cancellation and an itemised list of remaining work to be completed, if any.
Where to get official help
For authoritative information about the transition, cancellation process, and the policy on refunds and data access, consult the official transition FAQ.
Address
Company presence
Bench (the bookkeeping service) was a North America - based company and does not list a dedicated Singapore office for its accounting service operations.
Unrelated local address
There is an unrelated retail company named Bench located at 10 Ang Mo Kio Street 65, Singapore 569059; this is not the bookkeeping service and should not be used for Bench bookkeeping account or cancellation matters.