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Cancel BOLD
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Bold service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bold: Easy Method
What is Bold
Overview
Bold is an e‑commerce platform and suite of apps designed to add features such as subscription billing, upsells and customizable checkouts to online stores.
It is used by merchants to manage recurring billing and enhance storefront functionality across web and mobile channels.
Services covered
Bold’s services include web‑based apps, mobile apps distributed through app stores, and Shopify‑integrated apps such as subscription management tools.
Different channels (direct web, app stores, Shopify) follow different cancellation paths; see the next section for steps.
How to cancel Bold
Cancel when you bought direct (web / Bold Commerce)
- Uninstall the Bold app from your store or account to stop the subscription.
- Bold’s Terms of Service explain that uninstalling ends the subscription and affects future invoices; see the official terms for details: Bold Terms of Service.
Cancel when billed via mobile app stores
- If you subscribed through Apple App Store, cancel in your Apple subscription settings (App Store → Subscriptions).
- If you subscribed through Google Play, cancel in Google Play subscription settings. For example, see Bold’s app listing on the App Store: Bold on Apple App Store.
Cancel when using Bold’s Shopify Subscriptions app
- In Shopify contexts, uninstalling Bold’s Subscriptions app typically cancels active subscriptions associated with that app.
- Before uninstalling, export any subscription or customer data you need because uninstall will stop subscription handling from that app.
What happens when you cancel
Access and service termination
When you cancel by uninstalling, the subscription service stops handling new recurring charges for that product or app.
Access to premium features provided by the Bold app may end when the subscription is cancelled.
Billing and invoices
Bold’s Terms of Service state that uninstalling a service will end the subscription and your next invoice will be adjusted accordingly.
No additional cancellation fees are indicated in the official Terms of Service.
Data and records
Cancelling can affect the app’s access to your store data and customer subscription records, so export receipts and subscription lists before removal.
Keep copies of invoices, transaction IDs and any correspondence in case of later billing questions.
Will I get a refund?
Bold’s stated refund policy
Bold Commerce’s Terms of Service state that all sales are final and that no refunds are offered on services.
That policy is set out in their official Terms: Bold Terms of Service.
Exceptions and practical notes
- Bold’s published policy does not reference a 14‑day cooling‑off or automatic refund period; their position is “no refunds.”
- If you believe a charge was incorrect, collect evidence (receipts, timestamps) and contact your payment provider or the app channel (App Store / Google Play) as a next step.
Bold plans and pricing
Where to check pricing
Pricing and plan details may change over time and differ by product or marketplace (web vs app store vs Shopify). Always check the official Bold site and app listings for current pricing.
No invented prices
This guide does not list or guess prices. Refer to Bold’s official resources or the app store pages to confirm current charges and billing cycles.
Your consumer rights in Singapore
General position
Bold’s Terms of Service set a “no refunds” policy and do not describe a statutory 14‑day cooling‑off period for their services.
As a result, Bold’s published policy treats purchases as final unless Bold or the payment channel agrees otherwise.
Practical steps under Singapore law
For disputes or unclear charges, keep records and contact your payment provider (bank/card issuer) and the marketplace (App Store/Google Play) where applicable.
If you need further help, you may consider contacting consumer advice organisations in Singapore or seeking legal advice about your specific case.
Customer experiences
Positive feedback
Some users report positive interactions; for example, a 5‑star review praised responsive remote IT support and called the service “5*”.
See customer reviews for more perspectives: Bold on Trustpilot.
Negative feedback
Several 1‑star reviews on Trustpilot describe issues such as slow or unresponsive customer service, billing disputes and discontinued apps without notice.
Read a range of reviews before deciding, and document any problems you encounter for dispute resolution.
Documentation checklist
Essential items to gather
- Account email and username used with Bold or the app store.
- Subscription or order ID, invoice numbers and transaction dates.
- Payment method details (last four digits of card, payment processor).
Supplementary supporting items
- Screenshots of billing pages, receipts, and app settings showing active subscriptions.
- Any email or chat correspondence with Bold support or the marketplace.
- Platform information (Shopify store URL, App Store / Google Play account used).
Common mistakes
Assuming automatic refunds
Many users expect an automatic refund after cancellation; Bold’s Terms of Service specify that sales are final and refunds are not provided.
Always read the TOS and save receipts before cancelling to avoid surprises.
Not exporting data before uninstalling
Uninstalling an app can remove functionality and access to subscription records; failing to export data beforehand can leave you without necessary evidence for disputes.
Export customer and subscription lists, and keep copies of receipts before you remove the app.
Comparative recap
Quick comparison
| Channel | How to cancel | Refunds | Period |
|---|---|---|---|
| Direct web (Bold Commerce) | Uninstall the Bold app or cancel via your Bold account; see Terms of Service: Terms | No refunds stated in Terms of Service | Subscription cycle (check your billing) |
| Apple App Store | Cancel in Apple subscription settings (App Store → Subscriptions). See app listing: App Store | Refunds handled by Apple / subject to their policies | Subscription cycle (check App Store) |
| Shopify - Bold Subscriptions App | Uninstalling the Subscriptions app typically cancels active subscriptions managed by that app; export data first. | Bold’s policy is no refunds; platform or payment provider may have separate remedies | Subscription cycle (check Shopify billing) |
After cancelling
Immediate actions
Keep proof of cancellation, invoices and any confirmation messages from Bold or the app marketplace.
Check your bank or card statements to ensure recurring charges have stopped.
Where to seek more information
- Bold Terms of Service: https://boldcommerce.com/terms-of-service
- Customer reviews and reports: https://www.trustpilot.com/review/boldcommerce.com
- Example App Store listing: https://apps.apple.com/sg/app/bold-overcome-social-anxiety/id6748626825
Address
Registered contact (Singapore)
Primary contact address listed on Bold’s Singapore site: 71 Lor 23 Geylang, #05-02, Singapore 388386.
Notes about entities
The address above relates to the Singapore contact listed online; different Bold legal entities or offices may exist in other jurisdictions.
If you need formal correspondence, confirm the correct legal entity and mailing details on the official site before sending documents.