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I hereby notify you of my decision to terminate the contract relating to the Cargo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cargo: Easy Method
What is Cargo
Overview
Cargo is a subscription-based service that provides tools for creating and managing portfolio and commerce-enabled websites and for handling deliveries and freight workflows.
Subscriptions unlock site builder features, custom domains, and optional commerce capabilities; there is also a Free Basic Service level that remains available after cancellation.
Who uses Cargo
Individuals and small teams use Cargo for portfolio sites and simple e-commerce, while some enterprise users adopt Cargo for freight and logistics management features.
Users expect streamlined editing, carrier integrations, and basic commerce functions without transaction fees on the Commerce add-on.
How to cancel Cargo
Cancel via the web admin panel
- Sign in to your Cargo admin panel.
- Go to Settings → Site Details → View your plan.
- Select "Unsubscribe" to cancel your subscription.
App Store / Google Play note
- Do not look for Cargo in the App Store or Google Play - Cargo does not publish mobile apps.
- Cancellation via app-store subscriptions is not applicable for Cargo.
What happens when you cancel
Access and service level
Cancellation takes effect at the end of your current billing period.
After cancellation, your site will revert to the Free Basic Service with reduced features compared to paid plans.
Billing and data
You will retain access for the remainder of the paid period but will not be billed again after that cycle ends.
Keep local backups of any content you need, since paid features and branded services may be removed when your plan ends.
Will I get a refund?
Cargo refund policy
Cargo’s stated policy is that paid amounts are not refunded even if you cancel before the subscription period expires.
There is no general refund entitlement listed; expect cancellations to stop future renewals only.
Possible exceptions
- Some jurisdictions provide consumer remedies if a digital service is faulty or misrepresented; such exceptions are limited and context-specific.
- If you believe the service was defective or misrepresented, document issues and seek remedies through consumer channels available in your jurisdiction.
Cargo plans and pricing
Summary of available plans
Cargo pricing is listed in USD only. Approximate SGD equivalents are shown in the verified pricing data for reference.
Commerce is an optional add-on priced separately from the site builder plan.
Official pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Cargo Standard (site builder) - billed yearly | US$14.00/mo (~S$18.90/mo) | Monthly (annual billing) | Portfolio site, real-time editing, one free custom domain, unlimited pages/sites |
| Cargo Standard (site builder) - billed monthly | US$19.00/mo (~S$25.65/mo) | Monthly | Portfolio site, real-time editing, one free custom domain, unlimited pages/sites |
| Commerce add-on - billed yearly | US$5.50/mo (~S$7.43/mo) | Monthly (annual billing) | Enable e‑commerce payments (no transaction fees) |
| Commerce add-on - billed monthly | US$9.00/mo (~S$12.15/mo) | Monthly | Enable e‑commerce payments (no transaction fees) |
Your consumer rights in Singapore
General guidance
Singapore consumers have protections against unfair trade practices and misrepresentations; remedies may be available if a service is defective or misleading.
There is typically no automatic statutory right to a full refund for all digital subscriptions simply for changing your mind.
Practical steps in Singapore
- Document the issue: screenshots, timestamps, and correspondence with the provider.
- Contact your payment provider or credit card issuer to discuss charge reversal or dispute options if you believe a charge is incorrect.
- Consider contacting local consumer assistance channels for advice and mediation if needed.
Customer experiences
Positive feedback
- Users appreciate Cargo for streamlined workflows, carrier integrations, and freight or consignment management features.
- Some enterprise customers report that integrations and time-saving features are beneficial.
Negative feedback
- Many users report poor or slow customer support, inconsistent live chat responses, and difficulty resolving billing issues.
- Common complaints include UI bugs, missing mobile functionality, billing errors (including double billing), and lack of refunds.
Documentation checklist
Essential account records
- Account email and username used for your Cargo account.
- Proof of payment: invoices, bank/credit card statements showing charges and dates.
- Screenshots of your plan page in the admin panel (Settings → Site Details → View your plan).
Support and correspondence
- Copies of all messages with Cargo support, including dates and agent names if available.
- Records of attempted troubleshooting steps and their outcomes.
Common mistakes
Assuming app-store cancellation applies
Many users mistakenly try to cancel via the App Store or Google Play. Cargo does not publish mobile apps, so those stores do not control Cargo subscriptions.
Always cancel within the Cargo admin panel to stop renewals.
Expecting automatic refunds
Users often expect prorated refunds when cancelling mid-period. Cargo’s policy states paid amounts are not refunded.
If you need a refund due to a fault, gather evidence and follow dispute or consumer‑protection steps rather than expecting an automatic credit.
Comparative recap
Quick comparison
The table below contrasts the main site plans and commerce add-on so you can confirm which combination you used before cancelling.
Comparison table
| Plan | Price (USD) | Billing | Key difference |
|---|---|---|---|
| Cargo Standard (annual) | US$14.00/mo | Annual billing (charged monthly rate shown) | Lower monthly equivalent price for annual commitment |
| Cargo Standard (monthly) | US$19.00/mo | Monthly billing | Flexible month-to-month without annual commitment |
| Commerce add-on (annual) | US$5.50/mo | Annual billing (charged monthly rate shown) | Adds e-commerce payments with no transaction fees |
| Commerce add-on (monthly) | US$9.00/mo | Monthly billing | Pay month-to-month for e-commerce capability |
After cancelling
Immediate next steps
- Save copies of invoices and the final confirmation of your cancellation from the admin panel.
- Export or back up any site content, assets, or commerce data you want to keep before the plan ends.
Help and official resources
For official pricing details and service information, refer to Cargo’s support resources:
Address
Registered contact for address‑suppression matters
Attn: Alternative Address Officer
Australian Securities and Investments Commission, PO Box 4000, Gippsland Mail Centre VIC 3841
Notes about this address
This address is provided for specific administrative purposes (alternative address suppression) and is not a general Cargo customer support address.
For account and billing support, use your Cargo admin panel and official help pages linked above.