Cancellation Deeper: Easy Method

What is Deeper

Overview

Deeper is a subscription-based service that offers personalized coaching and resources for self-improvement and related features through web and app channels.

Subscriptions and some features are managed online; Deeper also sells physical devices that are handled under a separate return policy.

Core offerings

Members gain access to premium content, tools and coaching depending on the plan purchased.

Billing and subscription control depend on whether you signed up via deeper.com or through an app store.

How to cancel Deeper

Cancel on the web (deeper.com)

• Sign in to your Deeper account and open the billing or subscription section.
• Use the billing portal option to cancel, or submit a support request asking for cancellation.
• Keep a copy of the cancellation confirmation email or screenshot for your records.
• For a walkthrough and sample cancellation letter, see this guide: Cancel Deeper (Postclic).

Cancel via App Store or Google Play

• If you subscribed through Apple or Google, cancel the subscription in your App Store / Google Play subscription settings.
• Deeper cannot cancel App Store or Google Play subscriptions for you; you must use the respective store interface.
• If you need the app listing for reference on iOS, see: Deepr - Deepen Your Voice (App Store).

What happens when you cancel

Access after cancellation

For web subscriptions, Deeper states access continues until the end of your current billing period.

For App Store or Google Play subscriptions, access normally continues until the end of the paid period as handled by the store.

Billing and data retention

Recurring billing will stop after cancellation for the current renewal cycle; you will not be billed again unless you re-subscribe.

Account data and any content you created may be retained according to Deeper’s policies; export important data before cancelling if needed.

Will I get a refund?

Web subscription refunds

Payments for web subscriptions are generally non‑refundable except as required by applicable law.

• No partial refunds are usually given for periods already used.
• If you believe you are entitled to a refund for legal reasons (e.g., misrepresentation or fault), raise this with support and, if needed, pursue statutory remedies in Singapore.

App store and physical purchase refunds

App Store and Google Play refunds must be requested directly through Apple or Google; Deeper does not process those refunds.

Physical device purchases have a 14-day unconditional return policy after delivery; full refund is available if returned with all parts via a support ticket. See Deeper’s returns page: Deeper Returns & Warranty.

Deeper plans and pricing

Available plans

The following pricing applies to the Deepr - Deepen Your Voice app on the Singapore App Store.

Prices are shown in Singapore dollars (S$).

Your consumer rights in Singapore

Statutory protections

Singapore consumers retain statutory rights under laws such as the Sale of Goods provisions and the Consumer Protection (Fair Trading) Act.

Deeper’s “no refunds” clause does not override statutory rights for faulty, misdescribed or defective goods and services.

Practical steps if you have a dispute

• Document the problem and keep receipts and cancellation confirmations.
• Contact Deeper support first, citing the issue and your desired remedy.
• If unresolved, consider lodging a complaint with local consumer protection authorities or seeking legal advice about statutory remedies.

Customer experiences

Positive feedback

Many users praise product quality, intuitive apps, good packaging and helpful customer service.

Reviews indicate strong hardware and app feature satisfaction in several cases.

Common issues reported

Frequent complaints concern subscription handling - examples include users reporting difficulty obtaining refunds after cancelling.

Other reported problems include technical issues (connectivity, mapping, login or UI inconsistencies) and hardware concerns like limited range or charging ports.

Documentation checklist

For subscription cancellations

• Order receipt or invoice showing date and amount.
• Screenshots of subscription status and cancellation confirmation.
• Email thread with Deeper support if you contacted them.

For physical returns

• Original packaging and all parts included with device.
• Proof of delivery and purchase date (within 14 days for unconditional returns).
• Photos of the item condition, and a copy of your return request or support ticket.

Common mistakes

Expecting the wrong cancellation route

Many users try to cancel App Store or Google Play subscriptions on deeper.com; stores must be used for those subscriptions.

Always check which channel you used to subscribe before attempting cancellation.

Assuming automatic refunds

Users sometimes assume that cancelling immediately will entitle them to a refund; web subscriptions are typically non‑refundable.

For physical returns, missing parts or late returns can void the unconditional refund entitlement.

Comparative recap

At-a-glance comparison

This table summarizes cancellation and refund handling across channels to help you choose the correct path.

After cancelling

Next recommended steps

• Save your cancellation confirmation and any related emails or screenshots.
• Check your next bank or card statement to ensure no further charges occur after the billing cycle ends.

Helpful links and support

• Cancellation guidance and sample letter: Postclic - Cancel Deeper
• Returns, cancellation and warranty policy for physical products: Deeper Returns & Warranty
• Deepr app listing (iOS): Deepr - App Store
• Fish Deeper / app contact reference: Fish Deeper contact (JustUseApp)

Address

Legal / company address

Deeper (legal entity): Antakalnio str. 17, LT‑10312 Vilnius, Lithuania.

Contact advice

When contacting support, include your order number, account email and clear description of the issue to speed up resolution.

For physical returns follow the instructions on the returns page linked above and open a support ticket as directed.