Cancellation Disc Golf Network: Easy Method

What is Disc Golf Network

Service summary

Disc Golf Network (DGN) is a subscription streaming service focused on disc golf, offering live tournament coverage, event replays, and instructional or promotional content.

Who uses it

Subscribers include casual viewers, tournament fans, and PDGA members who want access to extended or exclusive coverage and event programming.

How to cancel Disc Golf Network

Overview by purchase method

Where you bought the subscription determines how you must cancel it: iOS subscriptions through Apple, Android subscriptions through Google Play, and web subscriptions through the DGN website.

Step-by-step cancellation

• iOS (App Store)
  • Open Settings on your iPhone or iPad or use the DGN app's "Manage subscriptions on App Store" option.
  • Tap your Apple ID > Subscriptions, locate Disc Golf Network and choose "Cancel Subscription".
  • Note: Uninstalling the app does NOT cancel the subscription.
  • Apple app page: Disc Golf Network on the App Store.
• Android (Google Play)
  • Open the Google Play Store (app, device settings, or play.google.com), go to Payments & subscriptions > Subscriptions.
  • Find Disc Golf Network and select "Cancel subscription".
  • Note: Uninstalling the app does NOT cancel the subscription.
• Web (DGN website)
  • Log in at discgolfnetwork.com with the account used to subscribe.
  • Go to Settings → Active Plans & Payments, expand the subscription and click "Cancel subscription".
  • If you have trouble cancelling on the site, check receipts and payment method details before contacting support.
  • Guidance on plans: How to navigate DGN's subscription plans.

What happens when you cancel

Access after cancellation

After you cancel, you typically keep access for the remainder of the paid billing period. The subscription will not renew at the next billing date.

Account and data

Cancelling stops future charges but does not necessarily delete your account or viewing history. To remove personal data, contact DGN support directly or follow account deletion options on the website if available.

Will I get a refund?

Standard refund policy

DGN's Terms of Use state that all sales are final and non-refundable for their digital subscription service.

Exceptions & third-party purchases

• Refunds are only considered in extenuating circumstances (for example, duplicate charges or unresolved technical issues) and generally only for subscriptions purchased via the website.
• If you purchased through an app store (Apple, Google, Roku), refund requests must follow the respective store's refund procedures.
• If you believe you were charged after a timely cancellation, consider contacting your bank for a dispute/chargeback and/or filing a complaint with consumer authorities in Singapore.

Disc Golf Network plans and pricing

Overview

The table below shows approximate Singapore Dollar (SGD) conversions for DGN plans. Actual App Store pricing in SGD may vary by taxes or regional pricing rules.

Plans and features

Your consumer rights in Singapore

Legal protections

There is no automatic 14‑day cooling‑off right for DGN’s digital subscription under EU-style rules; DGN’s policy emphasises that sales are final.

Singapore-specific options

• Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) against unfair practices, including unclear auto‑renewal terms.
• If DGN auto‑renews without clear cancellation instructions or refuses a reasonable refund after a timely cancellation attempt, you may have grounds to challenge the practice under CPFTA.
• If DGN refuses a refund after a valid attempt to cancel, consider filing a complaint with the Consumers Association of Singapore (CASE) or opening a bank dispute (chargeback) if applicable.

Customer experiences

Positive feedback

• Many users praise DGN for live coverage, exclusive event content, good camera angles and commentary, and an improved Android experience with casting support.
• Some PDGA members find value in subscribing for event access and archive material.

Negative feedback

• Complaints include difficulty cancelling (confusion between app stores and website), unexpected renewals, and disputes about refund refusal.
• Technical criticisms include lower resolution streams, lag, limited DVR controls, and frequent commercial interruptions in live coverage.
• For aggregated user reviews see: JustUseApp reviews.

Documentation checklist

What to gather before contacting support

• Account email used to subscribe and username (if different).
• Transaction receipts or order confirmation showing the charge date and amount.
• Subscription ID or billing reference (from email receipt or app store receipt).

Supporting evidence

• Screenshots of subscription settings, cancellation attempts, error messages, and renewal emails.
• Device type and app version (for technical issues), plus the date/time of the problem.

Common mistakes

Uninstalling instead of cancelling

Users often delete the DGN app thinking that removes the subscription. This does not stop recurring charges when a subscription was purchased via an app store or website.

Contacting the wrong support channel

Many users try to get refunds from DGN when the purchase was made through Apple or Google. For app-store purchases you must request refunds through the respective store.

Comparative recap

Quick comparison

Takeaway

Always cancel through the platform where you subscribed. Keep receipts and screenshots, and act before the next renewal date to avoid charges.

After cancelling

What to verify immediately

• Confirm cancellation by checking your email receipt and the subscription status in the app store or DGN account.
• Keep a screenshot of the cancelled subscription page showing the end date or non‑renewal status.

Helpful links and next steps

• Disc Golf Network on the App Store: apps.apple.com
• Guide to DGN subscription plans: dgpt.com
• User review aggregation: justuseapp.com

Address

Mailing address

Disc Golf Association, Inc., 73 Hangar Way, Watsonville, CA 95076, United States.

When to send written requests

Written postal cancellation requests can be used as a last resort; include account details, proof of purchase, and a clear cancellation statement. Keep proof of postage.