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Cancel EXTRA SPACE STORAGE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Extra Space Storage service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Extra Space Storage: Easy Method
What is Extra Space Storage
Service overview
Extra Space Storage (Extra Space / Extra Space Asia in Singapore) provides self-storage units and valet storage services for personal and business use.
They offer a range of unit sizes, security and optional services such as pick-up/delivery (valet) and insurance depending on the plan.
Where the information comes from
This guide summarises the company’s Singapore terms and FAQ and publicly available pricing examples provided by comparison sources.
Primary company references used: the Extra Space Asia terms and the self-storage FAQ pages linked below.
How to cancel Extra Space Storage
Valet (return of goods) cancellation
- Log in to your User Account on the valet platform and request the return of your goods.
- You must settle all charges due before arranging the return.
- After charges are cleared, arrange collection/return within 14 days as stated in the valet terms.
Self-storage unit vacate (standard units)
- Provide 14 days’ written notice to vacate your space; acceptable methods are post or email per the FAQ.
- Ensure the unit is returned in its original condition and settle any outstanding charges before vacating.
- Keep a record of your written notice and any confirmation from the facility for your records.
What happens when you cancel
Access and vacating the unit
After you give the required notice, you must vacate the unit and remove your belongings within the notice period.
For valet services, the company will process a return request and you must coordinate collection within the specified timeframe.
Security deposit and account closure
The initial refundable security deposit (typically one month’s storage charge) is returned once the unit is vacated and returned in original condition and no outstanding charges remain.
Any remaining account balances or refunds will be processed only after final inspection and charge reconciliation.
Will I get a refund?
Prepaid charges and billing cycles
Extra Space’s terms state there are no refunds for prepaid storage or delivery charges during a billing cycle, even if the service ends mid-cycle.
Expect that prepaid amounts for the current billing period are generally non-refundable under the terms.
Security deposit and exceptions
- The refundable security deposit is returned when you vacate and the unit is in original condition, subject to no outstanding charges.
- There is no explicit statutory 14‑day cooling-off refund right stated in the company terms for these services.
Extra Space Storage plans and pricing
Pricing snapshot
The table below shows example pricing extracted from available comparison data and company sources. Use these as examples, not as a price guarantee.
For current official prices and promotions check the provider pages before booking.
| Plan | Price | Period | Features |
|---|---|---|---|
| Boon Keng, ~66 sq ft (6-month booking with 2 months free) | Total S$2,079.32 for 6 months (approx S$346.55/month) | monthly | 66 sq ft unit; includes insurance, security deposit, admin fee; promotion (2 months free) applied |
| Boon Keng, 33.8 sq ft (discounted monthly) | S$332.72/month | monthly | Air-con unit; discounted monthly rental |
Your consumer rights in Singapore
Notice and deposit rights
You must give 14 days’ written notice to vacate a self-storage unit as stated in the company FAQ.
The initial deposit (usually one month’s charge) is refundable if the unit is returned in original condition and there are no outstanding charges.
Refund and statutory protections
- No refunds for unused portion of storage already paid for within a billing cycle is stated in the valet terms.
- The company’s terms do not explicitly state a statutory cooling-off (14‑day) refund right for these services in Singapore.
Customer experiences
What positive feedback is available
There are few or no Singapore-specific public reviews indexed on mainstream review platforms for Extra Space Asia.
Some local marketing and comparison pages list features and promotional offers, but direct user reviews for Singapore are limited.
Common negative themes (global context)
Across broader forums and international discussions, common complaints include rent increases after promotional periods, unclear promotional pricing, and customer service frustrations.
These points reflect global discussion trends and are not necessarily Singapore-specific experiences.
Documentation checklist
Before you submit cancellation
- Copy of your rental agreement or booking confirmation.
- Proof of payment and records of recent invoices.
- Written notice (email or post) confirmation of your vacate request.
At vacate and return
- Photos showing the unit’s condition at handover.
- Receipt or confirmation of collection/return for valet services.
- Contact details and any final inspection report from the facility.
Common mistakes
Missing the written notice requirement
Some customers assume verbal notice is enough for self-storage. For Singapore units you must provide 14 days’ written notice by post or email.
Failing to provide written notice can delay refund of the deposit or extend billing.
Assuming prorated refunds
Many customers expect a prorated refund when cancelling mid-cycle. Extra Space’s valet terms explicitly state no refunds for prepaid storage or delivery charges during the billing cycle.
Always check the billing cycle and terms before cancelling to avoid unexpected charges.
Comparative recap
Quick side-by-side
The table below compares the two example plans from the pricing snapshot to help you evaluate cost and features quickly.
Use these examples only as indicative; consult official pages for live pricing.
| Plan | Price | Period | Key feature |
|---|---|---|---|
| Boon Keng, ~66 sq ft (6-month, promo) | S$2,079.32 / 6 months (approx S$346.55/month) | monthly | Promotion: 2 months free; insurance & deposit included |
| Boon Keng, 33.8 sq ft (monthly) | S$332.72/month | monthly | Smaller air-con unit; discounted monthly rate |
After cancelling
Final steps to complete
Confirm receipt of your written notice and retain any confirmation emails or handover documents from the facility.
Keep evidence of final payment and the unit condition to speed up the deposit refund process.
Useful links
- Extra Space Asia - Valet terms and conditions
- Extra Space Asia - Self-storage FAQ
- Extra Space Asia - Express / booking portal
Address
Primary contact address
For correspondence or visits, one listed location in Singapore is:
301 Boon Keng Road, Singapore 339779
Notes about locations and contact
Extra Space lists multiple facility locations; check the official site or your contract for the specific service address that applies to your booking.
If you need written notice addresses or facility contact details, use the address shown on your agreement or request the correct contact from customer service.