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I hereby notify you of my decision to terminate the contract relating to the Fansly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fansly: Easy Method
What is Fansly
Overview
Fansly is a subscription-based content platform where creators share exclusive material with paying fans. Creators set membership tiers and sell posts, messages, or custom content.
How it works
Fans typically subscribe monthly to creators for access to private posts and direct messaging. Payments are processed either via app stores (App Store, Google Play) or directly on the Fansly website.
How to cancel Fansly
Cancel web-based subscriptions (Fansly site)
- Log in to your Fansly account on the website.
- Open your Subscriptions tab or Account settings and find the active subscription.
- Select "Don't Renew Subscription" (or equivalent) to stop future billing.
Cancel subscriptions billed through app stores
- If you subscribed via Apple App Store, manage or cancel the subscription in your Apple ID > Subscriptions settings.
- If you subscribed via Google Play, cancel in Google Play Store > Subscriptions on your device or web account.
- Follow the respective store's cancellation flow - Fansly cannot directly cancel app-store managed subscriptions for you.
What happens when you cancel
Access and renewals
After cancelling, you typically retain access until the end of the paid billing period. The subscription will not renew after that period ends.
Data and account status
Your Fansly account and content access remain unless you delete the account or the creator removes content. Cancellations stop recurring billing but do not automatically delete stored data.
Will I get a refund?
Fansly refund policy (general)
Most purchases and fees on Fansly are final and non-refundable once content has been accessed. Refunds are handled on a case-by-case basis at Fansly’s discretion.
Exceptions and time limits
- Refunds are only granted in exceptional cases and should be requested within 14 days of purchase per Fansly Terms and Conditions. Terms & Conditions
- Custom content not delivered within the agreed timeframe (for example, two weeks) may qualify for an earnings adjustment or refund. When would a fan get a refund?
- For details on requesting refunds, see Fansly’s help article on requesting a refund. Requesting a refund
Fansly plans and pricing
Pricing overview
Fansly lists prices in US dollars and creators commonly set tiers between US$5 and US$50 per month. Final SGD pricing depends on your payment provider's currency conversion.
Representative plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Entry Tier (example) | US$5.00 - 10.00 (≈ S$7 - 13) | Monthly | Basic access (e.g., soft content or previews) |
| Mid Tier (example) | US$10.00 - 25.00 (≈ S$14 - 34) | Monthly | More content, possibly daily photos or behind-the-scenes |
| Premium Tier (example) | US$25.00 - 50.00 (≈ S$34 - 68) | Monthly | Full content, priority messaging, custom or exclusive offerings |
Your consumer rights in Singapore
Relevant laws
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) against unfair practices in many transactions.
However, digital content delivered immediately is often excluded from cooling-off or default refund rights.
Practical options
- If content was misrepresented or not delivered, you can raise a dispute with Fansly support and, if needed, escalate to CASE (Consumers Association of Singapore).
- Credit card chargebacks may be an option for unauthorised or misrepresented charges - check with your card issuer for time limits and requirements.
Customer experiences
Positive feedback
Some users praise Fansly for a usable interface, creator monetization tools, and responsive customer support. Trustpilot contains multiple positive creator reviews citing smooth payouts and discoverability.
Negative feedback
Negative reports include scam accounts, difficulty closing accounts, deep KYC hurdles, and blocked refunds. Trustpilot also shows users reporting poor or slow support in some cases.
Documentation checklist
What to collect before contacting support
- Account email and username used on Fansly.
- Subscription or transaction dates and amounts (screenshots if available).
- Messages or receipts showing promised or undelivered custom content.
When disputing charges or requesting refunds
- Include clear timelines (purchase date, access time, or missed delivery deadlines).
- Attach any relevant screenshots and reference Fansly help articles if relevant. Requesting a refund
Common mistakes
Assuming app-store and web subscriptions are the same
Many users try to cancel on the Fansly website while their subscription is billed through Apple or Google. App-store subscriptions must be cancelled in the respective store.
Waiting too long to request refunds or provide evidence
Delaying a refund request or failing to keep purchase receipts and messages often weakens your case. Fansly’s policy requires timely requests and may limit refunds for accessed content.
Comparative recap
Quick comparison
| Item | What to expect | Likelihood of refund | Period |
|---|---|---|---|
| Web subscription | Cancel via Subscriptions tab on Fansly site; access until period end. | Low for accessed content; case-by-case for undelivered items. | Monthly |
| App-store subscription | Manage and cancel via Apple or Google; Fansly cannot forcibly cancel it. | Low for accessed content; follow store refund policies for store charges. | Monthly |
| Custom content dispute | May qualify for adjustment if creator fails to deliver within agreed timeframe. | Higher chance if clear evidence of non-delivery exists. | N/A |
After cancelling
Follow-up actions
Confirm the cancellation in your account or app-store settings and keep confirmation screenshots or emails for your records.
Where to get help
- For refund inquiries and policy details, see Fansly’s help pages: Requesting a refund and When would a fan get a refund?
- For Terms and Conditions reference: Fansly Terms & Conditions
Address
How to contact Fansly
Fansly does not provide a dedicated physical mailing address for cancellations. Use on-site chat or Fansly support channels within your account to request assistance.
For Singapore consumers
If you cannot resolve an issue with Fansly, you may contact your bank for chargeback options or raise a complaint with CASE for advice on consumer dispute resolution in Singapore.