Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel IMPULSE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Impulse service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Impulse: Easy Method
What is Impulse
Overview
Impulse is a subscription-based brain-training and habit-management service provided through mobile apps and a web subscription. It offers short daily exercises, progress tracking, and premium features behind a paid subscription.
The service is available on iOS and Android app stores and via direct web subscription. Subscription management depends on how you originally signed up.
Key features
Impulse focuses on quick, repeatable sessions, streaks, and escalating challenge levels designed for daily use. Premium tiers unlock additional content and longer tracking histories.
Pricing and trials vary by platform and region; check your app store or the website for the plan you purchased.
How to cancel Impulse
iOS - App Store (iPhone / iPad)
- Open your iPhone or iPad Settings or App Store app.
- Go to your Apple ID → Subscriptions and find "Impulse".
- Tap "Cancel Subscription" or turn off auto‑renewal. Deleting the app does not cancel billing.
- Do this at least 24 hours before the trial or current period ends to avoid renewal.
Android - Google Play
- Open the Google Play app on your Android device.
- Tap Profile → Payments & subscriptions → Subscriptions → Impulse.
- Choose "Cancel subscription" and follow the prompts. Removing the app will not stop billing.
Web / Direct purchase
- If you subscribed on the Impulse website (direct purchase), cancel from your account on the website or contact support.
- Email support@brainimpulse.me for assistance with web subscriptions or to request cancellation if you cannot access the site settings.
- Keep a copy of confirmation or correspondence for your records after cancellation.
What happens when you cancel
Access and renewals
After you cancel, your paid access typically remains active until the end of the current billing period. You will not be billed again if cancellation completed before renewal.
If you cancel during a free trial but after the trial has converted, you must cancel at least 24 hours before the trial ends to stop renewal.
Data, account and content
Cancellation generally stops future billing but does not always delete your account or stored progress automatically. Stored content may remain tied to your account.
If you want account deletion, contact support@brainimpulse.me and request data removal; confirm any retention policy in the Terms of Use.
Will I get a refund?
Standard refund policy
Impulse’s Terms of Use state a full refund is available for monthly subscriptions within 15 days upon request by email. Contact support to request this refund.
- Monthly subscriptions: full refund available within 15 days (request by email).
- After cancellation or for unused time: the Terms state no refunds or exchanges for unused time, licenses, subscriptions, account-related content or data.
App-store mediated refunds and exceptions
If you subscribed via Apple or Google Play, refunds are handled by the respective store and are discretionary. They may refund for billing mistakes or technical issues.
For App Store refunds contact Apple Support; for Google Play refunds use Google Play Help. Impulse cannot directly force a refund for store-mediated purchases.
Impulse plans and pricing
Available plans (estimated SGD)
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Weekly Premium Access | ≈ S$9.44 | monthly | Full premium access with 3-day free trial |
| Monthly Premium Access | ≈ S$6.74 | monthly | Premium access (source reports US$4.99/month) |
| Annual Premium Access | ≈ S$39 - 40 | annual | Full-year premium access |
| Lifetime Unlimited Access | ≈ S$67.50 | monthly | Unlimited access for lifetime |
Notes about pricing
These figures are estimated conversions from USD pricing reported in reviews and help pages. Official App Store prices in SGD may vary by region and Apple’s pricing tiers.
Always check the exact price shown at purchase in the App Store, Google Play, or on the Impulse website before confirming payment.
Your consumer rights in Singapore
Cooling-off and refunds
Impulse’s published policies control refunds for web subscriptions: a 15-day refund window for monthly plans is stated in the Terms of Use. Beyond that, refunds are discretionary.
Auto‑renewing digital services do not always carry a statutory automatic cooling-off right in Singapore unless explicitly advertised by the seller.
Escalation and enforcement options
If you suspect misleading billing or an unresolved dispute, you may escalate to your payment provider (bank/card issuer) or consider Singapore’s Small Claims Tribunal for eligible monetary claims.
The Consumer Protection (Fair Trading) Act may apply if conduct is misleading; document communications and receipts before escalating.
Customer experiences
Positive feedback
Users in Singapore praise the app for a variety of short games, five-minute sessions that suit busy schedules, and engaging challenge progression.
- Streaks and habit-forming features are liked by many users.
- Reviewers call the app polished, motivational, and suitable for quick daily exercises. (GeniusMind.sg)
Negative feedback
Several reports highlight unexpected charges, renewal disputes, and confusing payment flows that made cancellations difficult for some users.
- Some users report cancelling but still receiving charges, or finding refunds difficult to obtain.
- Support is sometimes described as slow or unresponsive, and refunds are rare after cancelled attempts according to user summaries.
Documentation checklist
What to gather before contacting support
- Order receipt or invoice (from Apple/Google or the website).
- Account email used for Impulse and device/account screenshots showing subscription status.
- Transaction ID from the App Store or Google Play (if available).
What to include in your refund/cancellation request
- Clear statement of what you want (cancel subscription, request refund), date/time of cancellation attempt, and any screenshots.
- Reference the Terms of Use if asking for the 15‑day monthly refund; send to support@brainimpulse.me and keep copies of all replies.
Common mistakes
Deleting the app without cancelling
Many users assume deleting the Impulse app stops billing. It does not. You must cancel the subscription in your App Store or Google Play account, or via the website if subscribed there.
Example: uninstalling the app on Android while a Play Store subscription remains active will still allow the store to auto-renew the subscription.
Missing the cancellation window or trial deadline
Another common issue is cancelling too late - after the 24‑hour trial cutoff or after a renewal has processed - resulting in charges for another period.
Example: canceling the day the trial ends may be insufficient; perform cancellation at least 24 hours before the trial or billing date.
Comparative recap
Channel comparison
| Channel | How to cancel | Refund likelihood | Access after cancel | Period |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID → Subscriptions. Deleting app does not cancel. | Refunds via Apple (discretionary). | Access remains until end of paid period. | monthly |
| Google Play (Android) | Google Play → Profile → Payments & subscriptions → Impulse → Cancel. | Refunds via Google Play (discretionary). | Access remains until end of paid period. | monthly |
| Web (direct) | Cancel on Impulse website or email support@brainimpulse.me. | Full refund for monthly within 15 days per Terms; otherwise limited. | Access usually until end of the billing period unless otherwise stated. | monthly |
Quick takeaway
For Apple/Google purchases, use the store’s subscription controls and their refund flows. For web purchases, contact support@brainimpulse.me and reference the 15‑day monthly refund clause if applicable.
After cancelling
Next steps
After cancelling, keep a copy of cancellation confirmations and watch your upcoming bank or card statements for unexpected charges. If you are charged after cancellation, gather evidence and contact support and your payment provider.
If you need account deletion or data removal, explicitly request this via support@brainimpulse.me and keep written confirmation.
Useful links
- Impulse Terms of Service
- Impulse Terms of Use
- Postclic cancellation guide
- Postclic cancellation notes (alternative)
- GeniusMind.sg review summary
- Impulse on the App Store
Address
Registered address
Impulse Collective (relevant local address): 335B Beach Road, 3rd Floor, Singapore 199564.
Notes
This address is provided as a contact location associated with Impulse in Singapore. Cancellation and refunds are handled digitally; use the email support@brainimpulse.me or the Terms of Use pages for official processes.