Cancellation Internations: Easy Method

What is Internations

Overview

InterNations is a global community and membership platform for expatriates and global minds. It offers networking events, local groups, forums, and premium membership benefits designed to help expats connect and access local resources.

Services relevant to Singapore

The Singapore community provides events, local groups and online features that may require a paid subscription for full access. Memberships and upgrades are managed online or via mobile app stores.

How to cancel Internations

Cancel on the website (recommended)

• Log in at InterNations and open your Membership Section.
• Use the termination function to cancel your subscription and follow on-screen prompts.
• Save the confirmation shown after completion as proof of cancellation.

Cancel via mobile app stores

• iOS (Apple): Settings → Apple ID → Subscriptions → InterNations → Cancel Subscription. Uninstalling the app does NOT cancel the subscription.
• Android (Google Play): Google Play Store → Profile → Payments & subscriptions → Subscriptions → InterNations → Cancel subscription. Uninstalling the app does NOT cancel the subscription.

What happens when you cancel

Access and renewal

On cancellation, your subscription will not renew at the next billing date. You typically retain access for the remainder of the paid period unless otherwise stated.

Account data and records

InterNations maintains records of your membership and cancellation confirmation. Consider saving screenshots or emails as proof of termination for future disputes.

Will I get a refund?

14‑day withdrawal right

Under German distance‑selling rules, users have a 14‑day right of withdrawal for new contracts and upgrades (Section 246a EGBGB).

If you validly withdraw within 14 days, InterNations must refund all payments received without undue delay and at the latest within 14 days of receiving the cancellation notice.

Exceptions and after 14 days

• If service provision began within the 14‑day window, you may owe a fair amount for services already provided until cancellation.
• After the initial 14‑day period, there is generally no automatic statutory right to a refund; support may evaluate individual cases but refunds are not guaranteed.
• Purchases made via Apple or Google Play are subject to the respective store refund processes and policies.

Internations plans and pricing

How pricing is presented

InterNations does not publish fixed Singapore (SGD) prices publicly; pricing varies by location and term and is visible only when logged into your account or the app.

Where to view exact prices

To see current plans and local pricing for Singapore, log in to your InterNations account and select Singapore on the website or in the app.

Your consumer rights in Singapore

Applicability of German distance‑selling rules

InterNations states that German distance‑selling laws apply, granting a 14‑day withdrawal right that also covers users in Singapore for contracts concluded with InterNations.

Store and payment provider rights

If you bought a subscription through Apple or Google Play, refer to Apple’s or Google’s refund and dispute procedures in addition to InterNations’ terms.

Customer experiences

Positive reports

Some users report helpful, prompt support that clarified cancellation steps and resolved invoice issues, with at least one reviewer updating a negative review after a satisfactory resolution.

Negative reports

Many reviews on public platforms cite difficulties cancelling, unexpected charges after trials, and challenges obtaining refunds or support responses. Experiences appear mixed across regions and accounts.

Documentation checklist

Essential items to gather

• Account email/username and subscription start date.
• Order or invoice numbers and payment method details.
• Screenshots of cancellation confirmation or error messages.

Optional supporting documents

• Bank or card statements showing charged amounts and dates.
• Copies of correspondence with InterNations support (emails, chat logs).

Common mistakes

Uninstalling the app instead of cancelling

Uninstalling the InterNations app does not cancel a subscription. You must cancel via the website, Apple subscriptions, or Google Play subscriptions as appropriate.

Cancelling in the wrong place or not saving confirmation

Users sometimes cancel in the app store but not the InterNations account (or vice versa), or fail to save confirmation. Always confirm cancellation and keep proof.

Comparative recap

Summary table headings

Quick comparison of cancellation routes, typical refund likelihood, and key notes.

After cancelling

Confirm and monitor

Keep cancellation confirmation and monitor your bank or card for any post‑cancellation charges. Contact support immediately if unexpected charges appear.

Helpful links

• InterNations Terms & Conditions (contact & withdrawal instructions)

Address

Company address

InterNations GmbH, Karlsplatz 3, 80335 Munich, Germany.

How to send a cancellation statement

The Terms & Conditions provide that you may send a clear statement to exercise your right of withdrawal by mail, fax, email or via the contact form. See the official terms for full details.