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Kindly

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Kindly Cancel Subscription Easily | Postclic
Kindly
kindly@singnet.com.sg
Cancellation of Kindly contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Kindly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Kindly
kindly@singnet.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Kindly. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Kindly: Easy Method

What is Kindly

Overview

Kindly is an app that helps users build daily kindness habits and manage a subscription for premium features.

The service includes a 14-day free trial and paid plans for weekly, monthly, or annual access to advanced features.

Primary purpose

Kindly’s core focus is a personalised AI-driven assistant for daily good deeds and habit-building.

The app is distributed through app stores and governed by Kindly’s Terms of Service and billing rules.

How to cancel Kindly

Cancel via account settings

  • Open the Kindly app or the platform where you subscribed (for example, App Store).
  • Go to your account or subscription settings and select the Kindly subscription.
  • Choose "Cancel Subscription" and follow on-screen prompts to confirm cancellation.

Cancel via support

  • Contact Kindly support if you cannot cancel from the store or account settings.
  • Refer to Kindly’s Terms for official contact and support instructions: Kindly Terms.
  • Provide your account email and purchase details when requesting cancellation.

What happens when you cancel

Effect on billing

Cancellation takes effect at the end of the current billing cycle.

If you cancel during a paid term, you will not be charged again after that period ends.

Access and data

You retain access to paid features until the end of the paid period; there is no pro‑rata or early termination refund.

Account data and any saved content remain governed by Kindly’s Terms; review the Terms for retention and deletion policies: Kindly Terms.

Will I get a refund?

Standard refund policy

Payments are non‑refundable. Kindly does not offer refunds or credits for unused time or downgrades as a general rule.

Once a subscription period has been paid, refunds are generally not provided.

Exceptions and discretion

  • Refunds or credits may be issued at Kindly’s sole discretion.
  • Where local law requires a refund or cancellation right, Kindly may comply as stated in their Terms.
  • If you cancel during the 14‑day trial before it ends, you will not be charged.

Kindly plans and pricing

Available plans (Singapore)

Pricing shown is taken from the Singapore App Store listing for "Kindly: Daily Good Deeds."

Prices reflect the in‑app subscription options as listed by Kindly.

Plan Price (SGD) Period Features
Good Deeds Plus - Weekly S$3.98 Weekly Unlock advanced features aligned with building daily kindness habit
Good Deeds Plus - Monthly S$6.98 Monthly Unlock advanced features aligned with building daily kindness habit
Good Deeds Plus - Annual S$39.98 Annual Unlock advanced features aligned with building daily kindness habit

Your consumer rights in Singapore

Possible statutory protections

Under some jurisdictions, consumers have rights that can override blanket "no refunds" clauses.

These protections can include a cooling‑off period or rights to remedies for faulty digital content.

How this applies to Kindly

  • Kindly’s Terms state no refunds as a default but note that discretion or legal requirements may apply.
  • If you believe local consumer law applies, contact Kindly and, if needed, Singapore consumer protection authorities for guidance.

Customer experiences

Positive feedback

Users report the AI assistant is a "game‑changer" and that the app is user‑friendly.

Many reviewers praise improved productivity and helpful customer support responsiveness.

Criticisms and limitations

Some users note advanced features have a learning curve and occasional minor bugs occur.

Others mention the free tier is limited and the tool may not meet the needs of larger enterprises.

Documentation checklist

What to prepare before cancelling

  • Account email address used with Kindly.
  • Order reference or receipt from the App Store (purchase date and transaction ID).
  • Device and platform used (e.g., iPhone, App Store purchase).

What to include when contacting support

  • Clear request to cancel the subscription and whether you seek a refund (noting refunds are generally not provided).
  • Any screenshots or receipts that help identify the purchase.

Common mistakes

Assuming immediate termination

Example: Cancelling and expecting immediate service cutoff. In reality, cancellation takes effect at the end of the billing cycle.

Tip: Check your billing date to know how long access continues after cancellation.

Expecting automatic refunds

Example: Believing unused days will be refunded automatically. Kindly’s policy states no pro‑rata refunds for partially used periods.

Tip: If you think you have exceptional grounds, contact support with documentation and refer to local consumer rights.

Comparative recap

Quick feature comparison

This table summarises key points about trial, refunds, cancellation timing, and access after cancelling.

Use it to check the main differences at a glance.

Item Kindly Policy Notes
Free trial 14‑day free trial Payment details required; cancel before trial ends to avoid charges
Refunds Payments non‑refundable Exceptions at Kindly’s discretion or where law requires
When cancellation takes effect End of current billing cycle No pro‑rata refunds for early cancellations
Access after cancelling Access until period end Retain paid features until subscription expiry

After cancelling

Check your receipts

Keep the App Store receipt or payment confirmation for your records.

This helps if billing disputes arise or for reference when contacting support.

Where to get official information

Address

Physical address availability

No public physical address for Kindly is specified in the sources used for this guide.

If you require postal contact details, check the official Terms or contact support via the links above.

Contact via Terms

Refer to Kindly’s Terms page for official contact and support procedures: Kindly Terms.

Include your account email and purchase receipt when requesting assistance to speed up resolution.

Similar cancellation services

FAQ

To kindly cancel your Good Deeds Plus subscription, open the Kindly app or the platform where you subscribed, navigate to your account settings, select the Kindly subscription, and choose 'Cancel Subscription'. You can also cancel in writing via registered mail.

After you cancel Kindly, you will retain access to your paid features until the end of your current billing cycle. Kindly does not provide pro-rata refunds for early cancellations, so you can continue using the app until your subscription expires.

If you cancel your subscription during the 14-day free trial before it ends, you will not be charged. However, payments made after the trial period are generally non-refundable, as stated in Kindly's standard refund policy.

If you cannot cancel Kindly through the app, you should contact Kindly support for assistance. Provide your account email and purchase details when reaching out, and consider sending your cancellation request in writing via registered mail.

While Kindly's standard policy states that payments are non-refundable, exceptions may be made at their discretion or as required by local law. If you believe you qualify for a refund, contact Kindly support for clarification.