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I hereby notify you of my decision to terminate the contract relating to the Lasta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lasta: Easy Method
What is Lasta
Overview
Lasta is a mobile app and online service designed to help users manage and cancel recurring subscriptions and to provide personalized subscription insights.
It is offered as a mobile app (iOS and Android) and via the Lasta website, with membership and subscription options governed by Lasta's terms and refund policy.
Core features
Lasta helps track subscriptions, notify upcoming renewals, and provide tools to cancel subscriptions purchased directly through their website.
Platform purchase handling differs: app-store purchases are managed through Apple or Google, while website subscriptions are managed through Lasta's in-app/account controls.
How to cancel Lasta
Apple App Store (iOS)
- Open your Apple ID account or use the iOS Settings → your name → Subscriptions to find and cancel the Lasta subscription.
- Cancellation stops future renewals but you keep access until the end of the current billing period.
- See Lasta's terms for related details: Lasta Terms of Use.
Google Play (Android)
- Manage and cancel subscriptions via your Google Play account (Play Store → Menu → Subscriptions).
- Refunds and cancellation specifics for Play purchases are governed by Google Play's policies; Lasta directs Android refunds to Google Play procedures.
- Refer to Lasta's refund page for their statement: Lasta Refund Policy.
Website (direct purchases through Lasta)
- In the Lasta app: go to Profile → Manage My Membership → Cancel to stop a web-based subscription.
- Alternatives: use the chatbot on Lasta's contact page (select “Manage My Subscription” → “Cancel my subscription”) or email Lasta support from your registered email.
- Must cancel at least 24 hours before the next billing date. Deleting the app does not cancel the subscription.
What happens when you cancel
Access and renewals
When you cancel an app-store subscription, future renewals stop but you usually retain access until the end of your paid billing period.
For website subscriptions, cancellation prevents future charges if done in time (see the 24-hour requirement). Access may continue until period end depending on your plan.
Data and account
Canceling a subscription generally does not automatically delete your account or personal data; check Lasta's terms for data-retention details.
If you wish to remove data or close an account, contact Lasta support from your registered email and request the specific action.
Will I get a refund?
General refund policy
Payments made via the Lasta website are generally non‑refundable unless Lasta's Refund Policy or applicable law requires otherwise.
Purchases made through Apple or Google are subject to the respective platform refund processes and policies.
Exceptions and special cases
- Refund may be considered if you did not receive access to the service within 14 days of purchase and you notify support; refunds are at Lasta's discretion.
- Refund may be granted if the product is faulty and support fails to fix it within 14 days of notification.
- Voluntary refund ("no visible results"): may be available if within 30 days you followed a personalized plan for at least 14 consecutive days (or ≥3 sessions for weekly/biweekly plans) and provide proof; Lasta may approve full or partial refunds processed within 14 days of approval.
- For full details and official wording, see: Lasta Refund Policy.
Lasta plans and pricing
Where to check prices
Lasta's plan names, billing cycles and current prices are published on their official app pages and website; prices can change and vary by platform and region.
Do not rely on third‑party summaries for price accuracy - always check Lasta's official pages before purchasing.
Notes on billing cycles
Billing cycles (monthly, annual, or other) determine renewal timing and cancellation deadlines; confirm the billing period shown in your account or purchase receipt.
If unsure about the billing cycle for your subscription, open your account settings or contact support from the registered email address.
Your consumer rights in Singapore
Cooling-off and digital services
Singapore does not generally provide a statutory 14‑day cooling‑off period for all digital subscriptions; rights depend on the merchant's policy and the nature of the service.
Always review Lasta's refund policy and terms before purchase to understand any applicable waivers or immediate access clauses.
Disputes, unauthorised charges and next steps
If you see unauthorised or recurring charges, contact Lasta support first and keep records of dates and communications.
If issues persist, consider contacting your card issuer or payment provider to dispute unauthorised charges and seek guidance from local consumer bodies (e.g., CASE) for additional options.
Customer experiences
Positive feedback
Many users report effective workouts, clear pacing, and measurable progress in reviews; such positive experiences are visible on public review platforms.
See user reviews for examples: Lasta on Trustpilot.
Common complaints and issues
Some reviewers report billing concerns, difficulty obtaining refunds, and customer service responsiveness issues; experiences vary across users and platforms.
Consider reading multiple reviews and keeping purchase records to support any dispute or refund request.
Documentation checklist
Essential items to gather
- Account email used to sign up and the subscription ID or username.
- Proof of purchase: receipts, order confirmation, or payment transaction records.
- Billing dates and screenshots of subscription status or charges from your bank or app store.
Helpful extras
- Saved copies of communications with Lasta support or chatbot logs.
- Screenshots demonstrating faults, failed access, or adherence to a plan (for voluntary refund requests).
- Any dispute reference numbers from your payment provider or bank.
Common mistakes
Typical errors
Deleting the Lasta app without cancelling the subscription is a frequent mistake; uninstalling does not stop billing for web or app-store subscriptions.
Waiting until the day of renewal to cancel can fail the 24‑hour deadline for website subscriptions and result in an extra charge.
How to avoid them
Set a calendar reminder several days before your next billing date and verify cancellation through your subscription settings or support confirmation.
When buying, note whether the purchase is processed by Apple, Google, or directly by Lasta so you use the correct cancellation route.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund likelihood, and key conditions by purchase method.
How to use this table
Use the row matching your purchase method to find the recommended cancellation channel and the typical refund outcome.
| Method | How to cancel | Refund likelihood | Key requirement / note |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via your Apple ID subscriptions (iOS Settings → Subscriptions) | Subject to Apple refund policies; cancellation stops renewals but access remains until period end | Use Apple account management; see Lasta terms: Terms |
| Google Play (Android) | Cancel via Google Play Store subscriptions | Refunds handled per Google Play policies; Lasta directs Android refunds to Google’s process | Contact Google Play for refunds; see Lasta refund statement: Refund Policy |
| Website / Direct (Lasta) | Profile → Manage My Membership → Cancel, chatbot ('Manage My Subscription' → 'Cancel my subscription'), or email support | Generally non‑refundable unless exceptions apply (faulty service, access issues, voluntary refund rules) | Must cancel ≥24 hours before next billing date; refer to Refund Policy |
After cancelling
What to monitor
Keep an eye on your bank/card statements for at least one billing cycle to confirm no further charges appear.
Retain cancellation confirmation emails or screenshots showing subscription status as cancelled.
Helpful links and next steps
- For official refund details: Lasta Refund Policy.
- For terms and cancellation rules: Lasta Terms of Use.
- To read user reviews and experiences: Lasta on Trustpilot.
Address
Company address
500 Yale Ave N, Seattle, Washington, 98109 US.
How to contact
To cancel or request support for website subscriptions, use the in‑app cancellation workflow, the chatbot on Lasta's contact page, or email support from the registered account email as described in Lasta's terms and refund policy.
For policy references, see: Terms of Use and Refund Policy.