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Cancel LISA AI
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Lisa Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lisa Ai: Easy Method
What is Lisa Ai
Overview
Lisa Ai is an AI-powered subscription service that provides image and avatar generation, in-app credits, and assistant features. It operates using paid weekly subscriptions and one-time in-app purchases.
How it is delivered
Services are delivered as digital content through mobile apps and web dashboards. Subscriptions may be billed through Apple App Store, Google Play, or directly via Lisa AI / Zotlo on the web.
How to cancel Lisa Ai
Cancel via App Store (Apple)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions, find Lisa AI and select Cancel Subscription.
- Lisa AI cannot cancel App Store subscriptions for you; Apple manages these cancellations.
Cancel via Google Play Store
- Open the Google Play Store app on your Android device.
- Tap your profile, then Payments & subscriptions → Subscriptions, select Lisa AI and Cancel.
- Lisa AI cannot cancel Google Play subscriptions for you; Google manages these cancellations.
Cancel via Web (Lisa AI / Zotlo)
- Log in to your Lisa AI web account or the Zotlo dashboard used to purchase the subscription.
- Locate subscription settings or billing, and select Cancel to stop automatic renewal.
- Cancelling via web stops renewal at the end of the current billing period.
What happens when you cancel
Access after cancellation
If you cancel a subscription, you generally retain access until the current paid period ends. No immediate service credit is typically granted unless stated otherwise.
Renewal and billing
Cancelling stops future automatic renewals. For App Store or Google Play purchases, billing and renewal are controlled by Apple or Google, not Lisa AI.
Data and account
Account data and settings may remain after cancellation. You have rights regarding your data under Lisa AI’s Privacy Policy, including portability and objections to data use.
Will I get a refund?
General refund policy
Digital content (one-time plans, credits, renewals) is non‑refundable once delivered, except for billing errors or when required by law.
App Store and Google Play purchases
- Apple App Store refunds must be requested directly through Apple’s “Report a Problem” process; Lisa AI cannot issue these refunds.
- Google Play refunds must be requested through Google Play; Lisa AI cannot issue these refunds.
Web (Zotlo) refunds
- Refunds via web/Zotlo are possible only if payment was made in error and no portion was used.
- Refunds processed by the merchant (Zotlo) may take up to 30 business days.
Lisa Ai plans and pricing
Overview of listed Singapore pricing
The table below lists weekly subscription tiers and available one‑time in‑app purchases shown in the Singapore App Store.
Notes on availability
Monthly, annual, or lifetime package prices are not publicly listed and may vary by purchase flow and country.
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Weekly Subscription (Standard) | S$4.98 | Weekly | Unlimited drawing creation, faster processing speed, more styles, discounts on avatar packs |
| AI Art Generator: Plus+ Weekly | S$9.98 | Weekly | Enhanced version with more styles/features (Plus+) |
| Magic Avatar AI [Plus+ Weekly] | S$9.98 | Weekly | Avatar-specific features under Plus+ tier |
| 1000 Coin Pack | S$9.98 | One-time purchase | In-app currency pack |
| Avatar 100 Pack | S$7.98 | One-time purchase | Set of 100 avatars |
| Avatar 50 Pack | S$5.98 | One-time purchase | Set of 50 avatars |
| 250 Coin | S$3.98 | One-time purchase | In-app currency |
| 100 Coin | S$2.98 | One-time purchase | In-app currency |
Your consumer rights in Singapore
Cooling-off and refunds
Lisa AI’s policy does not provide a statutory 14‑day cooling‑off period for delivered digital content. Refunds are generally not available once content is delivered, except for billing errors or where law requires.
Data rights and privacy
Users have rights to data portability and to object to data processing under Lisa AI’s Privacy Policy. You can review details in the privacy documentation.
Escalation and disputes
- If purchases were made via Apple or Google and Lisa AI cannot help, escalate refunds through Apple or Google refund mechanisms.
- As a last resort, contact your bank or card issuer to dispute unauthorized charges if necessary.
Customer experiences
Positive experiences
Some users report quick and helpful support responses via channels such as Instagram, Discord, or Zotlo, especially when managing unintended subscriptions.
Several users appreciate the clarity and kindness shown by support when refunds or cancellations were processed successfully.
Negative experiences
Many complaints describe recurring or unauthorized charges after deleting the app or after a short trial converted to a full subscription without a clear cancellation path.
Common frustrations include inability to cancel from inside the app, deletion not stopping renewal, and slow or unresponsive support in some cases.
Documentation checklist
What to gather before cancelling
- Receipt or order confirmation showing the purchase date and channel (Apple, Google, or web).
- Account email or username used for the Lisa AI subscription.
- Transaction ID from App Store, Google Play, or Zotlo (if available).
What to have for refund or dispute
- Screenshots of billing history or recurring charges.
- Records of cancellation attempts and any correspondence with support.
- Bank or card statements showing the charge if you plan to dispute with your issuer.
Common mistakes
Deleting the app instead of cancelling
Deleting the Lisa AI app does not cancel App Store or Google Play subscriptions. Users must cancel through the platform subscription settings to stop renewal.
Expecting immediate refunds or access removal
Assuming immediate refund or instant service cut-off can cause confusion. Typically, cancelled subscriptions remain active until the paid period ends and refunds follow the rules described earlier.
Not checking billing channel
Failing to verify whether the purchase was via Apple, Google, or web/Zotlo leads to contacting the wrong support team and delays in resolution.
Comparative recap
How cancellation differs by channel
This table summarises cancellation and refund paths depending on where the subscription was purchased.
Quick reference
| Channel | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (Apple) | Cancel via Apple Subscriptions in device Settings | Request refund via Apple “Report a Problem” | Lisa AI cannot cancel or refund App Store purchases |
| Google Play Store | Cancel via Google Play Subscriptions in Play Store app | Request refund via Google Play | Lisa AI cannot cancel or refund Google Play purchases |
| Web (Lisa AI / Zotlo) | Cancel via Lisa AI web account or Zotlo dashboard | Refunds handled by Zotlo if paid in error and unused; may take up to 30 business days | Cancels stop renewal at period end; refunds limited to specific conditions |
After cancelling
Track the cancellation
Confirm the cancellation from the platform you used to subscribe. Keep confirmation emails or screenshots for your records.
Where to find official policies and help
- Lisa AI refund and payment policy: Refund & Payment Policy
- Lisa AI privacy and data rights: Privacy Policy
- Lisa AI on the Singapore App Store: App Store listing
If you still have billing issues
If Lisa AI cannot help (App Store or Google Play), escalate via Apple or Google refund flows. You may also contact your bank/card issuer to dispute unauthorized charges.
Address
Headquarters / Official contact
Conver Yazılım Limited Şirketi (Lisa AI) - headquarters listed for payment, cancellation and refund matters.
Postal address
Büyükdere Cad. USO Center Plaza No: 245/27, Sarıyer, İstanbul, Türkiye