Cancellation Mobitrace: Easy Method

What is Mobitrace

Overview

Mobitrace is a subscription-based mobile tracking and fleet management service that lets users monitor vehicle locations and optimise routes.

It is used for location tracking, route planning and operational efficiency; the provider operates on a paid subscription model.

Typical features

Typical functions described in public material include live location, historical tracking and fleet dashboards, though feature availability depends on the plan and platform.

Official feature and plan details should be confirmed directly with Mobitrace or the app store listing before subscribing.

How to cancel Mobitrace

Cancel via web account / billing

If you have a Mobitrace online account, check the account, billing or subscriptions section to cancel.

If no cancel button exists, send a written cancellation request (email or message) and keep proof of the request and any confirmation.

• Sign in to your Mobitrace account and look for Account → Billing or Subscriptions.
• If available, select Cancel or Turn Off Auto‑Renewal and keep on‑screen confirmation or screenshot.
• If not available, send an explicit written cancellation request and request written confirmation from support.
• For a stepwise guide reference, see the Postclic cancellation checklist: Postclic - Cancel Mobitrace.

Cancel via App Store or Google Play

Mobitrace does not publish platform-specific steps; typically you must cancel through Apple or Google subscription management.

Open your device’s subscription settings (Apple ID or Google Play) and cancel the Mobitrace subscription there to stop future renewals.

• Open your device subscription settings (Apple ID or Google Play) and locate Mobitrace.
• Choose Cancel Subscription or Turn Off Auto‑Renewal and keep a record of the cancellation.
• If charges continue after cancellation, contact your payment provider and keep evidence of your cancellation request.

What happens when you cancel

Access and renewal

Cancellation may immediately stop future renewals or may allow access until the end of the current billing period; Mobitrace’s public policy is not explicit.

Always verify whether cancellation takes effect immediately or at the period end, and obtain written confirmation to avoid unexpected charges.

Account and data

Request account deletion and data removal in writing if you want your data erased; Mobitrace does not publish a clear public deletion policy.

Keep copies of all correspondence and confirmation receipts to prove your account closure and any data‑deletion requests.

Will I get a refund?

Mobitrace refund policy

Mobitrace does not publish a clear, public refund policy. Refunds are therefore not guaranteed and appear to be handled case‑by‑case.

Because the policy is opaque, expect that refunds may only be provided at the company’s discretion or under platform rules.

Exceptions and how to request a refund

If you believe you qualify for a refund, request it in writing and include payment evidence and the reason. Keep all replies as proof.

If you purchased via Apple or Google, also review their refund processes and submit a request through the relevant platform if needed.

Mobitrace plans and pricing

Where to check official pricing

Mobitrace plan names, features and prices are published on the provider’s official site or in the app store listings.

Do not rely on third‑party summaries for exact pricing; always check the official listing before purchasing or cancelling.

Notes about pricing

This guide does not list or estimate prices. Pricing and billing intervals vary by plan and platform, so verify on the official channels.

If unsure about renewal timing or amounts, request billing details from Mobitrace support in writing.

Your consumer rights in Singapore

General guidance

Your rights in Singapore depend on local consumer protection laws and the platform you used to purchase the subscription.

Where a vendor’s policy is opaque, consumers commonly rely on platform refund procedures, bank chargeback rights, and local consumer protection guidance.

Practical steps for Singapore residents

Keep written cancellation and refund requests, monitor bank/statement activity, and contact your payment provider if unauthorised charges continue.

If you need further help, consider contacting local consumer advice organisations or a legal advisor for rights under Singapore law.

Customer experiences

Positive reports

• Some users report a user‑friendly interface and a smooth payment experience.
• A number of customers have described receiving prompt refunds and helpful customer support in specific cases.

Negative reports

• There are numerous complaints of recurring charges continuing after cancellation.
• Several users reported non‑delivery of expected location results even after payment, including in urgent situations.
• Some reviewers have labelled the service a “scam” where billing or functionality issues were not resolved.

For user reviews, see the Mobitrace review page: Trustpilot - Mobitrace.

Documentation checklist

Must-have documents

• Account email and username used to subscribe.
• Subscription receipt or payment proof (bank or card statement).
• Written cancellation request and any written confirmation from Mobitrace.

Helpful supporting items

• Screenshots of account billing pages and subscription status.
• Correspondence (emails, chat transcripts) with Mobitrace support.
• Dates and times of attempted cancellations and any error messages encountered.

Common mistakes

Using the wrong cancellation channel

Example: cancelling through the Mobitrace website when the subscription was billed through Apple or Google Play.

Always check whether the purchase was made via the website or a mobile platform and cancel in that same channel.

Not obtaining written confirmation

Example: assuming the service is cancelled without saving confirmation. Lack of proof can make disputes harder to win.

After cancelling, save screenshots, emails, and transaction records immediately to avoid future billing disputes.

Comparative recap

Quick comparison table

How to use this recap

Use the table to quickly locate the correct cancellation channel and understand that refund outcomes are uncertain.

Keep documentation and check platform rules if you purchased through Apple or Google Play.

After cancelling

Immediate steps

Confirm cancellation in writing and retain confirmation screenshots or emails. Monitor bank statements for continued charges.

If charges continue, contact your payment provider and provide your cancellation proof; consider filing a dispute if necessary.

Useful links and reporting

Cancellation checklist and template guidance: Postclic - Cancel Mobitrace.

Read other users’ experiences for context: Trustpilot - Mobitrace reviews.

Address

Registered / headquarters address

Mobitrace contact address on file: 500 Yale Ave N, Seattle, Washington, 98109 US.

Notes about contacting

If you are in Singapore, expect international support channels; request written confirmation and keep all time‑stamped records.

For platform purchases, also check your Apple or Google account records to identify the correct billing source before contacting support.