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Pacer

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Pacer Subscription | Postclic
Pacer
2018 156th Ave NE, Suite 100
98007 Bellevue US
support@mypacer.com
Cancellation of Pacer contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Pacer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Pacer
2018 156th Ave NE, Suite 100
98007 Bellevue , US
support@mypacer.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Pacer. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Pacer: Easy Method

What is Pacer

Overview

Pacer is a mobile app that tracks walking, running and outdoor activity using your phone's sensors and GPS. It is designed to help users monitor steps, distance and progress toward fitness goals.

Core purpose

The app offers social and motivational features such as challenges and community tracking. Pacer is available on major app stores and through its operator, Pacer Health, Inc.

How to cancel Pacer

Cancel on iOS (App Store)

  • Open the iPhone Settings app.
  • Tap your name at the top, then Subscriptions.
  • Find Pacer Premium and tap Cancel Subscription to stop auto-renewal.
  • Note: cancelling stops future charges but leaves access until the current billing period ends.

Cancel on Android (Google Play)

  • Open the Google Play Store app and tap your profile icon.
  • Go to Payments & subscriptions → Subscriptions, select Pacer, then tap Cancel subscription.
  • Pacer does not process cancellations directly; use Google Play's subscription system to cancel.

Cancel via web or Pacer support

  • There is no direct subscription cancellation option on Pacer's website or web interface.
  • For billing disputes or special cases, contact Pacer Support as described in their terms of service.
  • Helpful reference: Pacer Terms of Service.

What happens when you cancel

Access after cancellation

When you cancel through your platform, auto-renewal stops immediately. You retain Premium access until the end of the paid billing period.

Data and account

Cancelling a subscription does not necessarily delete your Pacer account or its data. Account deletion may require contacting Pacer Support.

Will I get a refund?

General refund policy

Pacer does not directly issue refunds for subscription fees. Refunds must be requested from the platform where you purchased the subscription (Apple App Store or Google Play).

Exceptions and trial

  • There is a 7-day free trial for Pacer Premium; if you cancel during the trial, you should not be charged.
  • For Google Play purchases, use Google's "Request a refund" or "Report a problem" tool in your order history.
  • If a platform denies a refund request after the usual review window, you may then contact Pacer Support for review.

See Pacer's terms for the official position: Pacer Terms of Service.

Pacer plans and pricing

Available plans (Singapore App Store listings)

Prices and plan names were observed in the Singapore App Store. Variants may reflect promotions or trial differences.

Pricing table

Plan Price Period Features
Premium Subscription (monthly, no trial) S$5.48 monthly Pacer Premium monthly (no free trial)
Premium Subscription with Trial (monthly) S$5.48 monthly Pacer Premium monthly with free trial
1 Year Access (with Trial) S$39.98 annual Annual access with free trial
Pacer Premium Yearly S$43.98 annual Pacer Premium yearly subscription
Premium Subscription (annual?) S$39.98 annual Possibly another annual variant
Premium Subscription (annual discounted?) S$28.98 annual Lower-priced annual subscription (possible promotion)

Your consumer rights in Singapore

Refund rights for digital services

Singapore consumer protection law does not automatically grant refunds for digital subscriptions. Providers may enforce stated "no refunds" policies unless there is misrepresentation or non-performance.

Cooling-off and returns

Typical offline cooling-off periods (for example, 14-day return rights) usually do not apply to digital subscriptions in Singapore.

For more context, see a practitioner's summary: Postclic: Cancel Pacer.

Customer experiences

Positive feedback

  • Users often praise motivational features, walking challenges and community tracking.
  • The App Store listing shows strong ratings and many enthusiastic testimonials for core features.

Negative feedback

  • Common complaints include step-count inaccuracies and GPS tracking glitches.
  • Users report sync problems, time-zone issues affecting counts, and occasional support responsiveness concerns.

Sample sources for reviews: App Store and aggregated reviews at JustUseApp.

Documentation checklist

What to collect before contacting support

  • Proof of purchase or subscription receipt (App Store / Google Play order number).
  • Date and time of purchase or renewal and the device used.
  • Screenshot of subscription status from your Apple or Google account page.
  • Short description of the issue and any error messages or failed GPS logs.

Where this helps

  • Having these items speeds up platform refund requests and any follow-up with Pacer Support.
  • Keep copies of communications until the case is resolved.

Common mistakes

Assuming the app can cancel subscriptions

A frequent mistake is trying to cancel directly inside the Pacer app or from the app store listing expecting Pacer to process it. Platform subscriptions must be cancelled through Apple or Google.

Missing the correct account

Users sometimes cancel the wrong Apple ID or Google account. Always confirm which account was used to purchase the subscription before cancelling.

Expecting automatic refunds

Assuming a refund will be issued automatically after cancellation is common. Refunds are processed by the platform and are not guaranteed.

Comparative recap

How cancellation differs by platform

The following table compares cancellation and refund handling across channels where Pacer subscriptions are sold.

Quick comparison table

Aspect iOS (App Store) Android (Google Play) Pacer website / Support
How to cancel Cancel via Settings → [Your Name] → Subscriptions. Cancel via Play Store → Profile → Payments & subscriptions → Subscriptions. No direct cancellation on the website; contact support for special cases.
Who handles refunds Apple handles refund requests and decisions. Google Play handles refund requests and decisions. Pacer does not directly issue subscription refunds; may assist after platform decision.
Access after cancellation Access remains until the end of the current billing period. Access remains until the end of the current billing period. Support can advise but cannot cancel platform-managed subscriptions for you.

After cancelling

Immediate steps

  • Confirm the subscription status in your Apple or Google account and keep a screenshot of the cancelled subscription page.
  • Save the order/receipt email from the platform as proof of purchase and cancellation.

Where to get help

Address

Headquarters

Pacer Health, Inc. (operator of the Pacer app) is headquartered in Bellevue, Washington, USA.

Postal / Office address

2018 156th Ave NE, Suite 100, Bellevue, Washington 98007, US.

FAQ

To cancel your Pacer subscription on iOS, open the Settings app, tap your name, then Subscriptions. Find Pacer Premium and tap Cancel Subscription to stop future charges while retaining access until the end of the billing period.

If you subscribed through Google Play, open the Play Store app, tap your profile icon, go to Payments & subscriptions, select Subscriptions, choose Pacer, and tap Cancel subscription. Remember, Pacer does not process cancellations directly.

After canceling your Pacer subscription, you will retain access to Premium features until the end of the current billing period, even though auto-renewal will stop immediately.

Pacer does not directly issue refunds for subscription fees. Refund requests must be made through the platform where you purchased the subscription, such as Apple App Store or Google Play.

There is no direct cancellation option on the Pacer website. For special cases or billing disputes, you should contact Pacer Support as outlined in their terms of service.