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Cancel PIXOCIAL
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Pixocial service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pixocial: Easy Method
What is Pixocial
Overview
Pixocial (also known through apps such as BeautyPlus) is a photo-editing and creative platform offering filters, editing tools and subscription plans for premium features.
Where it operates
Pixocial Technology (Singapore) Pte. Ltd. is registered in Singapore and offers in-app subscriptions via Apple App Store and Google Play, as well as direct subscriptions on its website.
How to cancel Pixocial
Cancel via Apple App Store
- Open iPhone/iPad Settings and tap your name.
- Go to Subscriptions, select Pixocial (or BeautyPlus) and tap Cancel Subscription.
- Access typically remains until the end of the current billing period; keep any confirmation screenshot.
- More details: Pixocial cancellation steps (Postclic).
Cancel via Google Play
- Open Google Play Store, tap your Profile, then Payments & subscriptions > Subscriptions.
- Select Pixocial and choose Cancel subscription; the subscription usually stays active until the end of the billing cycle.
- Keep confirmation or email from Google Play as proof.
- Reference: Pixocial cancellation steps (Postclic).
Cancel a direct website subscription
- Sign in to your Pixocial account and check account or billing settings for a cancel option.
- If no in-account option exists, email support@pixocial.com to request cancellation.
- For proof, consider sending your cancellation by a certified service or keeping sent email copies.
- Reference: Pixocial cancellation steps (Postclic).
What happens when you cancel
Access after cancellation
When you cancel an App Store or Google Play subscription, you typically retain access to premium features until the end of the paid period.
Renewal and billing
Auto-renewal is stopped at cancellation but charges already processed are not always refunded automatically. Keep confirmation of the cancellation to avoid future disputes.
Account data and content
Cancellation generally affects subscription access only; your account and uploaded content are usually retained under Pixocial’s account policies.
Will I get a refund?
General refund policy
Pixocial states payments are non-refundable for unused time and typically does not provide pro-rata refunds for partial periods.
App Store and Google Play refunds
- If you subscribed through Apple or Google, refund requests are handled by the respective store under their refund procedures.
- Pixocial defers to the store’s refund process for those purchases.
Direct subscription refunds and exceptions
- For direct subscriptions, refunds are considered case-by-case - e.g., service faults or billing errors.
- Contact support with evidence to request a refund or credit; keep all correspondence.
- Reference: Pixocial refund guidance (Postclic).
Pixocial plans and pricing
Available in-app prices (Singapore)
The following prices are in-app purchase examples from the Singapore App Store for BeautyPlus (by Pixocial Technology (Singapore) Pte. Ltd.).
Plans and features
| Plan | Price | Period | Features |
|---|---|---|---|
| BeautyPlus Premium - Monthly | S$17.98 | Monthly | Full access to all premium BeautyPlus features |
| BeautyPlus Premium - Annual | S$89.98 | Annual | Full access to all premium BeautyPlus features |
Your consumer rights in Singapore
Practical steps for Singapore customers
If you experience unwanted charges or non-delivery of promised features, start by contacting Pixocial support and your payment provider (Apple, Google, or your bank).
Dispute and escalation options
Keep records of purchases, cancellations and all correspondence. If you cannot resolve the issue with Pixocial, you can raise a dispute with your card issuer or seek assistance from local consumer-help organisations.
What to prepare
Collect receipts, subscription IDs and screenshots showing the issue. These documents will help with refund requests, chargebacks, or formal complaints.
Customer experiences
Reported negative experiences
Some users have reported difficulties cancelling website subscriptions and slow or no responses from support, which led to unexpected re-charges.
Other complaints include failed micro-purchases and missing promised credits after purchase.
Source summary: Trustpilot reviews.
Positive or neutral points
Many cancellation cases through Apple or Google follow the platform’s standard processes, which typically allow users to cancel directly in device settings.
Where app-store cancellation is used, access commonly continues until period end and confirmations are provided by the store.
Documentation checklist
Before requesting cancellation
- Subscription receipt or in-app purchase confirmation.
- Account email or username used for the subscription.
- Device and platform used to subscribe (Apple, Google, or direct).
When you contact support or your bank
- Screenshots of subscription settings and billing statements.
- Copies of emails sent/received with Pixocial (keep timestamps).
- Any transaction IDs shown on receipts or app-store purchase history.
Common mistakes
Assuming cancellation happened because you deleted the app
Deleting the app does not cancel an active subscription. You must cancel in the App Store, Google Play, or the account billing settings where the subscription was purchased.
Not keeping proof of cancellation
Failing to save cancellation confirmations or screenshots makes disputes harder to resolve if you are charged again.
Contacting the wrong support channel
Contact the platform (Apple/Google) for store purchases; for direct website subscriptions, email support@pixocial.com and keep records of those messages.
Comparative recap
Quick comparison of cancellation routes
| Method | Where to cancel | Refund handling | Access after cancel |
|---|---|---|---|
| Apple App Store | iPhone/iPad Settings > [your name] > Subscriptions | Refunds handled by Apple (request via Apple) | Access until end of billing period |
| Google Play | Google Play Store > Profile > Payments & subscriptions > Subscriptions | Refunds handled by Google Play (request via Google) | Access until end of billing cycle |
| Direct website | Pixocial account settings or email support@pixocial.com | Case-by-case; contact Pixocial with evidence | Depends on provider response; keep confirmation |
After cancelling
What to monitor
Watch your card or App Store / Google Play statements for any unexpected renewals after cancellation and keep proof of the cancellation step taken.
Useful links
Address
Registered office
Pixocial Technology (Singapore) Pte. Ltd.
Mailing address
9 Raffles Place, #26‑01, Republic Plaza, Singapore 048619