Cancellation Pixocial: Easy Method

What is Pixocial

Overview

Pixocial (also known through apps such as BeautyPlus) is a photo-editing and creative platform offering filters, editing tools and subscription plans for premium features.

Where it operates

Pixocial Technology (Singapore) Pte. Ltd. is registered in Singapore and offers in-app subscriptions via Apple App Store and Google Play, as well as direct subscriptions on its website.

How to cancel Pixocial

Cancel via Apple App Store

• Open iPhone/iPad Settings and tap your name.
• Go to Subscriptions, select Pixocial (or BeautyPlus) and tap Cancel Subscription.
• Access typically remains until the end of the current billing period; keep any confirmation screenshot.
• More details: Pixocial cancellation steps (Postclic).

Cancel via Google Play

• Open Google Play Store, tap your Profile, then Payments & subscriptions > Subscriptions.
• Select Pixocial and choose Cancel subscription; the subscription usually stays active until the end of the billing cycle.
• Keep confirmation or email from Google Play as proof.
• Reference: Pixocial cancellation steps (Postclic).

Cancel a direct website subscription

• Sign in to your Pixocial account and check account or billing settings for a cancel option.
• If no in-account option exists, email [email protected] to request cancellation.
• For proof, consider sending your cancellation by a certified service or keeping sent email copies.
• Reference: Pixocial cancellation steps (Postclic).

What happens when you cancel

Access after cancellation

When you cancel an App Store or Google Play subscription, you typically retain access to premium features until the end of the paid period.

Renewal and billing

Auto-renewal is stopped at cancellation but charges already processed are not always refunded automatically. Keep confirmation of the cancellation to avoid future disputes.

Account data and content

Cancellation generally affects subscription access only; your account and uploaded content are usually retained under Pixocial’s account policies.

Will I get a refund?

General refund policy

Pixocial states payments are non-refundable for unused time and typically does not provide pro-rata refunds for partial periods.

App Store and Google Play refunds

• If you subscribed through Apple or Google, refund requests are handled by the respective store under their refund procedures.
• Pixocial defers to the store’s refund process for those purchases.

Direct subscription refunds and exceptions

• For direct subscriptions, refunds are considered case-by-case - e.g., service faults or billing errors.
• Contact support with evidence to request a refund or credit; keep all correspondence.
• Reference: Pixocial refund guidance (Postclic).

Pixocial plans and pricing

Available in-app prices (Singapore)

The following prices are in-app purchase examples from the Singapore App Store for BeautyPlus (by Pixocial Technology (Singapore) Pte. Ltd.).

Plans and features

Your consumer rights in Singapore

Practical steps for Singapore customers

If you experience unwanted charges or non-delivery of promised features, start by contacting Pixocial support and your payment provider (Apple, Google, or your bank).

Dispute and escalation options

Keep records of purchases, cancellations and all correspondence. If you cannot resolve the issue with Pixocial, you can raise a dispute with your card issuer or seek assistance from local consumer-help organisations.

What to prepare

Collect receipts, subscription IDs and screenshots showing the issue. These documents will help with refund requests, chargebacks, or formal complaints.

Customer experiences

Reported negative experiences

Some users have reported difficulties cancelling website subscriptions and slow or no responses from support, which led to unexpected re-charges.

Other complaints include failed micro-purchases and missing promised credits after purchase.

Source summary: Trustpilot reviews.

Positive or neutral points

Many cancellation cases through Apple or Google follow the platform’s standard processes, which typically allow users to cancel directly in device settings.

Where app-store cancellation is used, access commonly continues until period end and confirmations are provided by the store.

Documentation checklist

Before requesting cancellation

• Subscription receipt or in-app purchase confirmation.
• Account email or username used for the subscription.
• Device and platform used to subscribe (Apple, Google, or direct).

When you contact support or your bank

• Screenshots of subscription settings and billing statements.
• Copies of emails sent/received with Pixocial (keep timestamps).
• Any transaction IDs shown on receipts or app-store purchase history.

Common mistakes

Assuming cancellation happened because you deleted the app

Deleting the app does not cancel an active subscription. You must cancel in the App Store, Google Play, or the account billing settings where the subscription was purchased.

Not keeping proof of cancellation

Failing to save cancellation confirmations or screenshots makes disputes harder to resolve if you are charged again.

Contacting the wrong support channel

Contact the platform (Apple/Google) for store purchases; for direct website subscriptions, email [email protected] and keep records of those messages.

Comparative recap

Quick comparison of cancellation routes

After cancelling

What to monitor

Watch your card or App Store / Google Play statements for any unexpected renewals after cancellation and keep proof of the cancellation step taken.

Useful links

• How to cancel Pixocial (Postclic)
• BeautyPlus on the Singapore App Store
• User reviews (Trustpilot)

Address

Registered office

Pixocial Technology (Singapore) Pte. Ltd.

Mailing address

9 Raffles Place, #26‑01, Republic Plaza, Singapore 048619