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Cancellation Plink: Easy Method
What is Plink
Overview
Plink is a platform that rewards users for activities such as gameplay, surveys and shopping, allowing points to be redeemed for gift cards and other rewards.
The service exists in consumer and merchant forms, and consumer participation is typically free while some in-app products (for apps such as PLinkVPN) are paid subscriptions.
How Plink is offered
Plink is available via mobile apps and through merchant/partner programs; billing and cancellation rules depend on how you enrolled (app store vs Plink program vs merchant subscription).
This guide focuses on cancellation, refunds and next steps for users in Singapore.
How to cancel Plink
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap the Menu, then Subscriptions.
- Select the PLINK subscription and choose Cancel subscription.
- No fee is charged for cancellation per Plink Help Center guidance.
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad and tap your Apple ID.
- Tap Subscriptions, find the PLINK subscription and select Cancel Subscription.
- No fee is charged for cancellation per Plink Help Center guidance.
Cancel via Plink program (web/Facebook-linked card program)
- Email [email protected] with your full name, postal address, phone number and account email.
- Plink processes cancellations within up to 7 business days; there is no obligation or fee.
Merchant subscriptions (Plink.ai merchant terms)
- Merchants must email [email protected] to cancel merchant subscriptions.
- To receive a full refund, cancel within three business days of enrollment (excluding Sundays and holidays).
- After the three-business-day window, no prorated refunds are available for merchant subscriptions.
What happens when you cancel
Access and service
Once you cancel a paid subscription, access typically continues until the end of the current paid period as determined by the app store or the subscription terms.
For free consumer participation there is usually no change in entitlement other than stopping future billings where applicable.
Billing and renewal
Subscriptions billed through Google Play or the App Store stop future automatic renewals when you cancel via the store.
Merchant enrollments follow Plink.ai merchant terms and may have different billing handling and refund windows.
Account data and points
Cancelling a subscription does not automatically delete your Plink account or earned points unless you request account removal separately.
Contact Plink via [email protected] if you want data removal or account closure and include relevant account details.
Will I get a refund?
General consumer refunds
- Plink does not state a statutory 14-day cooling-off or an automatic refund for digital goods in its consumer policy.
- Consumers generally pay nothing to join Plink’s consumer program, so refunds are typically not applicable.
- If you purchased via the App Store or Google Play, any refund requests must be made through those stores under their policies and any applicable statutory rights.
Merchant refunds and exceptions
- For merchant subscriptions, Plink.ai provides a full refund if you cancel within three business days of enrollment (excluding Sundays and holidays).
- After that three-day window, no prorated or partial refunds are available for merchant subscriptions.
Plink plans and pricing
In-app pricing (App Store Singapore)
The following prices were found for the PLinkVPN app on the Apple App Store (Singapore region).
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| PLink monthly plan | S$9.98 | Monthly | In-app purchase for PLinkVPN |
| PLink season plan | S$29.98 | Season (unspecified duration) | In-app purchase for PLinkVPN |
| PLink half-yearly plan | S$49.98 | Half-yearly | In-app purchase for PLinkVPN |
| PLink yearly plan | S$89.98 | Yearly | In-app purchase for PLinkVPN |
Your consumer rights in Singapore
Cooling-off and statutory rights
Plink’s published material does not offer an explicit 14-day cooling-off period or automatic refunds for digital goods.
Your statutory consumer rights (if any) will depend on Singapore law and the laws governing the platform you used to purchase.
App store purchases and remedies
- If you bought a subscription through Google Play or the App Store, you must use their refund processes and policies.
- For merchant subscriptions, Plink.ai’s three-business-day refund window applies as the stated merchant remedy.
Customer experiences
Positive feedback
- Some users report Plink is easy to use and self-explanatory, with helpful customer support (GetApp Singapore review: 5.0/5 based on 3 reviews).
- Users praised Plink as a useful resource for small businesses in implementation and results.
Negative feedback
- Some users report unexpected continuing charges after they believed they unsubscribed, including being billed after app deletion.
- Common complaints include unexpected recurring charges and confusion over multiple in-app SKUs leading to accidental purchases.
Documentation checklist
For email cancellation
- Include full name, postal address, phone number and the account email when emailing [email protected].
- Add any account identifiers, enrollment date and a clear cancellation request statement.
For store refund or dispute
- Collect proof of purchase (App Store/Google Play receipt), transaction dates and screenshots of subscription status.
- When contacting the store, reference the relevant transaction ID and explain the cancellation timing or billing issue.
Common mistakes
Assuming deleting the app cancels the subscription
Deleting the Plink app does not cancel subscriptions billed through Google Play or the App Store.
You must cancel the subscription directly in the app store to stop recurring charges.
Confusing multiple SKUs and timing
Users sometimes accidentally purchase weekly/monthly/seasonal SKUs because an in-app subscription screen blocks app use.
Also, missing the three-business-day merchant window can forfeit any full-refund entitlement for merchant enrollments.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund likelihood and key notes to help you choose the right action quickly.
Key takeaways
| Method | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Google Play (Android) | Play Store → Menu → Subscriptions → select PLINK → Cancel | Ask Google Play for refunds under their policy; Plink states no cancellation fee | Cancel in Play Store to stop future billing |
| App Store (iOS) | Settings → Apple ID → Subscriptions → find PLINK → Cancel | Request refunds via Apple; Plink states no cancellation fee | Cancel in Subscriptions to stop renewals |
| Plink program (web/Facebook-linked) | Email [email protected] with name, address, phone and account email | No fee; cancellation processed within up to 7 business days | Plink processes directly; include required personal details |
| Merchant subscription | Email [email protected] to cancel | Full refund if cancelled within 3 business days; otherwise no prorated refund | Three-business-day window excludes Sundays and holidays |
After cancelling
Next steps
After you cancel, check your App Store or Google Play subscription list to confirm cancellation and retain receipts for records.
Monitor your bank or card statements for any further charges and contact your store or card issuer if unexpected charges continue.
Support contacts and links
Plink email contacts: [email protected] (consumer program) and [email protected] (merchant cancellations).
Plink (PLinkVPN) listing on the App Store: Plink on the App Store (SG).
Address
Company address
Production Link Pte Ltd (Plink) - 48 Toh Guan Road East, #09-131 Enterprise Hub, Singapore 608586.
Mailing for correspondence
For cancellation or account questions, email [email protected] or [email protected] as appropriate; physical mail may be slower and the company processes cancellations via email and app stores.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Plink subscription on Android, open the Google Play Store app, tap Menu, then Subscriptions, select PLINK, and choose Cancel subscription. Ensure to keep proof of your cancellation.
Plink does not provide automatic refunds for digital goods. If you purchased via the App Store or Google Play, refund requests must be made through those stores under their policies. Keep proof of your cancellation.
To cancel your Plink subscription via email, send a message to [email protected] with your full name, postal address, phone number, and account email. Remember to keep a copy of your email for your records.
Cancellations via the Plink program are processed within up to 7 business days. For merchant subscriptions, ensure to cancel within three business days for a full refund. Keep proof of your cancellation.
Cancelling your Plink subscription does not automatically delete your account or earned points. If you wish to remove your account or data, contact Plink at [email protected] and include your account details.