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Cancellation Podimo: Easy Method
What is Podimo
Overview
Podimo is a subscription audio service offering podcasts and audio stories, including exclusive original shows. The service streams content on apps and the web for subscribers.
What it offers
Podimo provides ad-free listening, curated shows, and members-only content across devices. Subscriptions grant access to the paid library while active.
How to cancel Podimo
Cancel inside the Podimo app or website
- App (iOS/Android): Open Podimo app → Library → tap your profile picture → Settings → Your membership → Cancel subscription. Access remains until the end of the current paid period; no refund for unused time.
- Website: Log in at podimo.com → My Account → Subscription → Cancel subscription. Access remains until the end of the paid period; no refund for unused time.
Cancel via the app stores (if billed by them)
- App Store (iOS): Open iPhone Settings → tap your Apple ID → Subscriptions → select Podimo → Cancel Subscription. Apple handles billing and refunds.
- Google Play Store (Android): Open Google Play → tap your profile icon → Payments & subscriptions → Subscriptions → select Podimo → Cancel subscription. Google handles billing and refunds.
What happens when you cancel
Access and renewal
After cancellation you keep access to Podimo until the end of the current paid period. The subscription will not renew after that date.
Account and data
Cancelling stops future billing but does not necessarily delete your account or listening history. You may need to request account deletion separately if desired.
Will I get a refund?
Podimo refund policy
- Podimo’s policy: no refunds for unused time after cancellation; access continues until the end of the paid period.
- If the Podimo service is permanently discontinued before the end of a prepaid period, Podimo will refund the unused portion of prepaid fees.
Statutory withdrawal and third-party billing
- Statutory right of withdrawal: there is a 14-day withdrawal right after signup, but if you access any digital content (stream or download) during that period you typically waive that right.
- App Store / Google Play purchases: refunds and billing disputes for subscriptions purchased through Apple or Google are governed by Apple’s or Google’s refund policies, not Podimo’s Terms.
Podimo plans and pricing
Where to check prices
Podimo states that pricing varies by country and is shown during signup and on the local homepage or app store listing. Check the Podimo app or website from Singapore to view current rates.
Note on regional pricing
No explicit Singapore (SGD) prices are provided here. To get exact pricing for Singapore, view the subscription listing in the Apple App Store or Google Play Store for Singapore, or check podimo.com while located in Singapore.
Your consumer rights in Singapore
General rights and practical steps
In Singapore, consumers are protected against unfair trading practices and may seek recourse when charged incorrectly. Keep records of the purchase and communications with the merchant.
If you have unauthorized charges
If charges continue after cancellation, contact Podimo customer support first, then your payment provider (bank, card issuer). You may escalate to the Consumers Association of Singapore (CASE) for dispute assistance if needed.
Customer experiences
Positive feedback
- Users report smooth user experience and responsive support in some cases.
- Many reviewers praise Podimo’s exclusive content and overall service quality.
Reported issues
- Some customers report being charged after they thought they had cancelled; confusion often involves whether billing was handled by Podimo, Apple, or Google.
- Several complaints mention trials converting to paid subscriptions and difficulties obtaining refunds outside narrow withdrawal windows.
Documentation checklist
Essential items to gather
- Subscription confirmation or receipt (email or screenshot).
- Payment statement showing the charge (bank or card statement).
- Screenshot of subscription status in the Podimo app or app store (showing active/cancelled).
Optional/supplemental items
- Support request emails or chat transcripts and any case/reference numbers.
- Order ID from Apple/Google receipts if purchased through the App Store or Google Play.
Common mistakes
Signup and billing source confusion
Users often assume cancelling inside the Podimo app cancels an App Store or Google Play subscription. If Apple or Google handled billing, you must cancel via that store.
Confirmation and timing issues
Not keeping the cancellation confirmation is a common pitfall. Some users report no confirmation email and later discover recurring charges; always save a screenshot or email showing cancellation.
Comparative recap
Quick comparison table
| Platform | Details | How to cancel | Who handles refunds |
|---|---|---|---|
| Podimo App (iOS/Android) | Subscription period | Open app → Library → Profile → Settings → Your membership → Cancel subscription | Podimo (no refund for unused time) |
| Podimo Website | Subscription period | Log in at podimo.com → My Account → Subscription → Cancel subscription | Podimo (no refund for unused time) |
| App Store (iOS) | Subscription period | iPhone Settings → Apple ID → Subscriptions → select Podimo → Cancel | Apple (Apple handles billing and refunds) |
| Google Play (Android) | Subscription period | Google Play → Profile icon → Payments & subscriptions → Subscriptions → select Podimo → Cancel | Google (Google handles billing and refunds) |
Notes on the table
Keep proof of where you subscribed (Podimo, Apple, or Google) because the billing provider determines refund procedures. Access usually continues until the end of the paid period.
After cancelling
Follow-up actions
- Save cancellation confirmation (screenshot or email) and monitor your card/bank statements for further charges.
- If you were billed after cancellation, contact Podimo and your payment provider promptly with documentation.
Where to get help
Report experiences or read other users’ reports at: Podimo on Trustpilot.
You can also contact Podimo directly by email at [email protected] or raise a dispute with Apple/Google if you purchased via their stores.
Address
Postal address
Podimo ApS, Gasværksvej 16, 4. sal, 1656 Copenhagen V, Denmark.
Contact email
Primary contact for matters including withdrawal and cancellation: [email protected].
Similar cancellation services
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Podimo subscription via the app, open the Podimo app, go to Library, tap your profile picture, then Settings, select Your membership, and choose Cancel subscription. Ensure to keep proof of cancellation.
After cancellation, you retain access to Podimo until the end of your current paid period. However, your account and listening history remain unless you request account deletion separately. Keep records of your cancellation.
Podimo does not offer refunds for unused time after cancellation. Access continues until the end of the paid period, so be sure to check your billing details for any specific terms.
Yes, to cancel your Podimo subscription via the website, log in at podimo.com, go to My Account, select Subscription, and click Cancel subscription. Remember to document your cancellation.
If you notice unauthorized charges after cancellation, first contact Podimo customer support. If unresolved, reach out to your payment provider and consider escalating to the Consumers Association of Singapore (CASE) for assistance.