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Cancellation Redx: Easy Method
What is Redx
Overview
Redx is a lead generation and management platform designed for real estate professionals. It provides tools for finding, analyzing, and contacting leads, including dialers and CRM integrations.
Who uses Redx
Typical users are real estate agents and teams who rely on lists, contact data, and outbound calling tools to generate business. Redx packages include apps and add-ons for prospecting and dialing.
How to cancel Redx
Cancel via App Store (iOS)
- Open iPhone Settings → tap your name → Subscriptions.
- Find the REDX subscription → Turn off Auto‑Renew or Cancel.
- Billing and any refunds are handled by Apple; follow Apple prompts to confirm cancellation.
Cancel via Google Play (Android) or Web
- Google Play: Open Google Play app → Profile → Payments & subscriptions → Subscriptions → REDX → Cancel.
- Web / direct: Log in to REDX website → Account / Billing or Subscriptions → Cancel or turn off Auto‑renew before the next billing date.
- Must cancel before the next billing date to avoid renewal; REDX states no pro‑rata refunds for the remainder of a billing cycle.
What happens when you cancel
Access after cancellation
If you cancel before your renewal date, you typically retain access for the remainder of the paid billing period. REDX does not usually provide access beyond the paid cycle.
Data, renewals and account state
Canceling stops future renewals but does not necessarily delete your account or data. REDX may retain account data per its terms unless you request deletion.
Will I get a refund?
REDX refund policy
REDX states that all sales are final once payment is processed and that there are no refunds for unused portions within a billing cycle. This policy is strict with limited exceptions.
Exceptions and trial rules
- Free trial users must cancel at least one business day before the trial ends to avoid being billed; refunds after billing are unlikely.
- Overage fees (for additional lookups beyond quota) are non‑refundable under REDX terms.
Redx plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| RedX Apps Bundle (in-app purchase) | S$69.98 - 179.98 | Unknown | Bundle of RedX apps (unspecified content) |
| RedX Apps Pro++ (in-app purchase) | S$6.98 or S$39.98 | Unknown | Pro++ tier of RedX Apps (unspecified content) |
| RedX Walls Pro (in-app purchase) | S$4.48 - 89.98 | Unknown | Pro version of RedX Walls (unspecified content) |
| One App (RedXApps official) | US$4.99/month or US$59.99/year | Monthly / Annual | Access to one RedX app, all features |
| All Apps (RedXApps official) | US$14.99/month or US$179.99/year | Monthly / Annual | Access to all RedX apps, all features |
Notes on prices
App Store listings show multiple SGD‑priced in‑app items with unclear duration and feature breakdown. The developer's official pricing is listed in USD for monthly and annual plans.
Your consumer rights in Singapore
What REDX states
REDX’s published terms focus on U.S. subscriptions and state a no‑refund policy once payment is processed. They do not explicitly state a statutory cooling‑off right for Singapore customers.
Practical advice for Singapore consumers
- Keep receipts and screenshots of purchase and cancellation confirmations.
- If you believe local law gives you a right to a refund, contact REDX customer support in writing and refer to your consumer rights.
Customer experiences
Positive feedback
- Users value the Power Dialer and lead prospecting tools for structured outreach.
- Forbes Advisor notes Do‑Not‑Call scrubbing and useful CRM/dialer add‑ons that boost productivity.
Negative feedback
- Complaints about data quality: outdated or incorrect phone numbers and emails, requiring extra follow‑up.
- Reports of poor support responses, denied refund requests, and occasional data loss after support actions.
Documentation checklist
Essential items to collect
- Account email and username used for REDX.
- Order receipt or invoice showing payment date and amount.
- Subscription source (App Store, Google Play, or REDX web) and billing cycle date.
Support evidence
- Screenshots of subscription status and cancellation confirmations.
- Copies of support tickets, chat transcripts, or emails with REDX.
Common mistakes
Waiting until after renewal
Many users try to cancel after a renewal and then assume they will get a refund. REDX policies typically deny refunds once payment is processed.
Canceling in the wrong place
Another common error is canceling the app on your device but not the subscription with the store that billed you. Confirm cancellation in App Store, Google Play, or the REDX web account depending on where you subscribed.
Comparative recap
Quick comparison
| Method | Ease of cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Easy via Settings → Subscriptions | Handled by Apple; refunds follow Apple policy | Access typically until end of paid period |
| Google Play (Android) | Easy via Google Play → Subscriptions | Handled by Google Play; refunds follow Google policy | Access typically until end of paid period |
| Web (Direct with REDX) | Cancel via Account/Billing on REDX site | REDX states no refunds once payment processed | Access until end of paid billing cycle; no pro‑rata refunds |
How to choose which route
- If you subscribed through App Store or Google Play, cancel there first because those stores control billing and refunds.
- If you subscribed directly on REDX, cancel inside your REDX account before the renewal date.
After cancelling
Confirmations to expect
- Look for a cancellation confirmation email or a subscription status change in your account.
- Keep that confirmation and the original receipt for 6 - 12 months in case of billing disputes.
Helpful official links
- REDX Terms of Service
- Postclic guide: How to cancel RedX
- RedXApps pricing (official)
- RedX on the App Store (Singapore)
Address
Redx Singapore office
Redx Pte. Ltd., 12 WOODLANDS SQUARE, #12‑74, WOODS SQUARE TOWER 1, Singapore 737715.
Contact tip
If you need formal escalation, send written requests to the registered address and keep proof of delivery. Also save all account and billing documentation when contacting support.
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Written by Eugene Chong
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.
FAQ
To cancel your Redx subscription via the App Store, open your iPhone Settings, tap your name, then Subscriptions. Find the Redx subscription and turn off Auto-Renew or Cancel. Remember to keep proof of your cancellation.
Yes, you can cancel your Redx subscription through Google Play by opening the app, going to Profile, then Payments & subscriptions, and selecting Redx to cancel. You will retain access until the end of the current billing cycle.
Redx states that all sales are final once payment is processed, meaning there are no refunds for unused portions of a billing cycle. If you have questions, check your contract for more details.
Canceling your Redx subscription stops future renewals but does not delete your account or data. Redx may retain your account data unless you request deletion, so be sure to verify your options.
Yes, free trial users must cancel at least one business day before the trial ends to avoid being billed. Refunds after billing are unlikely, so keep track of your trial period.