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I hereby notify you of my decision to terminate the contract relating to the Rentola service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rentola: Easy Method
What is Rentola
Overview
Rentola is an online rental platform that helps users search apartments, compare listings, and contact landlords. It offers premium features that grant direct access to landlord contact details and enhanced search tools.
Service model
Rentola operates on a subscription model with an initial low-cost trial followed by recurring payments until the user cancels. Access to premium features is granted immediately upon registration.
How to cancel Rentola
Cancel via your profile page
- Log in to your Rentola account on the web (desktop or mobile browser).
- Go to your profile or account settings and look for subscription or membership controls.
- Follow the on-screen options to cancel the active subscription; ensure you confirm any prompts.
Cancel via website contact form
- If you cannot cancel from the profile page, use Rentola’s contact form on their website to request cancellation.
- Provide your account email, subscription details, and a clear cancellation request in the message body.
- Keep a copy (screenshot or sent message) of your request for your records.
What happens when you cancel
Access after cancellation
Cancelling stops future automatic renewals but does not retroactively remove access already delivered. You typically retain premium access until the paid period expires.
Account and data
Your account information and listing history generally remain available unless you request deletion. Check account settings or contact Rentola for data removal requests.
Will I get a refund?
Official refund policy
Rentola’s Terms & Conditions state that payments are non-refundable. The company specifies no refunds for payments already made.
Possible exceptions
- Rentola’s terms explain that because users receive full immediate access on registration, the statutory right of withdrawal is forfeited.
- Any refunds or exceptions would be at Rentola’s discretion and are not guaranteed under the listed terms.
Rentola plans and pricing
Plans overview
The following pricing information is taken from Rentola’s Terms & Conditions for Singapore offerings.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Trial (7-day access) | S$1.50 | 7 days | Access to premium features including direct landlord contact information |
| Premium subscription | S$59.00 | Every 28 days | Continued access to landlord contact details and premium search tools |
Your consumer rights in Singapore
Right of withdrawal and Rentola terms
Rentola’s Terms & Conditions state that the right of withdrawal under consumer protection laws is forfeited immediately when full access is provided at registration.
This means Rentola treats the subscription as immediately delivered, removing a statutory 14‑day cancellation-for-refund right in practice.
Practical steps if you have a dispute
- Keep receipts, timestamps, and screenshots showing when you registered and were charged.
- Contact Rentola via the website contact form and request a written response to your refund or cancellation query.
Customer experiences
Positive reports
Some users report prompt customer service and successful resolution of billing issues. Individual reviewers have praised helpful support staff and amicable outcomes.
Negative reports
Other users have complained about unexpected recurring charges, difficulty cancelling, and inability to obtain refunds after renewal.
Reviews are mixed; consider documenting all interactions and charges if you encounter problems.
Documentation checklist
Essential items to collect
- Account email and username used to register with Rentola.
- Payment receipt(s) and card statement showing Rentola charges.
- Subscription start date and renewal dates.
- Screenshots of your profile/subscription page and any cancellation confirmations.
- Copies of messages submitted via Rentola’s contact form and any replies received.
Why keep records
Stored evidence speeds dispute resolution with Rentola or your card issuer and supports any consumer complaints you may escalate.
Common mistakes
Assuming an app-store cancellation suffices
Users sometimes assume cancelling through the App Store or Google Play is enough. Rentola’s terms specify cancellation via the Rentola website (profile page or contact form).
If you subscribed via a browser, confirm cancellation on Rentola’s site; don’t rely solely on third-party app settings.
Missing documentation or confirmation
Failing to save receipts, screenshots, or confirmation messages weakens your position in disputes. Always capture proof when you cancel or contact support.
Comparative recap
Quick comparison
| Feature | Rentola (Singapore) | Period |
|---|---|---|
| Initial trial price | S$1.50 | 7 days |
| Recurring price | S$59.00 | Every 28 days |
| How to cancel | Profile page or website contact form | N/A |
| Refund policy | Payments non-refundable per Terms & Conditions | N/A |
Takeaway
Rentola provides immediate premium access and auto-renews until cancelled online. Refunds are not guaranteed, so cancel before renewal if you do not want another billing cycle.
After cancelling
Steps to confirm closure
- Save any cancellation confirmation shown on-screen or sent by email.
- Monitor your payment card statement for any unexpected post-cancellation charges.
Official reference
For full terms and details on cancellation and refunds, see Rentola’s Terms & Conditions:
Rentola Terms & Conditions (Singapore)
Address
Company location (Singapore context)
Relevant Singapore office associated with Rentola / Reva Group:
WCEGA Tower, 21 Bukit Batok Crescent, Unit 15‑84, Singapore 658065
Notes on contacting
The Rentola website is the primary channel for account management and cancellation requests. Use the contact form on the site for official requests and keep copies of your correspondence.