Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel REWIND
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Rewind service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rewind: Easy Method
What is Rewind
Overview
Rewind provides backup, restore and AI-driven recording/search features for apps and devices. It offers consumer and business plans including AI tools and Shopify backup services.
How it is offered
Rewind is sold directly through its website and via third-party platforms such as the App Store and Shopify. Different purchase channels affect how you manage billing and cancellations.
How to cancel Rewind
Canceling a direct subscription
- Sign in to your Rewind account in the app or on the website.
- Open Account or Subscription settings and choose Cancel or Turn off auto-renew.
- Note: cancelling directly typically stops future renewals but does not guarantee refunds for the remaining period.
Canceling via a third-party platform or support
- If you subscribed through the App Store, Google Play, Shopify or another platform, you must cancel within that platform (not via Rewind directly).
- Alternatively, contact Rewind support (for example support@rewind.ai) to ask for assistance, but billing often continues until the paid period ends.
What happens when you cancel
Access and renewal
When you cancel, your subscription will typically remain active until the end of the paid period. Auto-renewal is disabled if you cancel at least 30 days before the next renewal.
If you fail to cancel in time, the subscription may auto-renew for the next term.
Data and account handling
Your account data and backups may remain stored according to Rewind's retention policies. Export or download important data before cancellation when possible.
If Rewind terminates a service or changes a paid feature, they state they will issue pro‑rata refunds for unused prepaid fees in certain circumstances.
Will I get a refund?
General refund policy
- All fees are non‑refundable except where specifically noted by Rewind.
- There is no general 14‑day automatic cooling‑off refund stated in the public terms.
Exceptions where refunds may apply
- If Rewind cancels for convenience they provide a 30‑day notice and a pro‑rata refund of unused prepaid fees.
- If Rewind fails to meet warranty obligations and cannot resolve within 30 days, you may be eligible for a pro‑rata refund of unused prepaid fees.
- If Rewind terminates the service or materially alters a paid feature, a refund of any prepaid but unused subscription fees may be issued.
Rewind plans and pricing
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Rewind (AI Tool) - Pro (monthly) | US$29.00 | monthly | Full AI functionality, local recordings, search and summaries (Mac & iPhone) |
| Rewind (AI Tool) - Pro (annual billing equivalent) | US$19.00 | annual | Same as Pro, discounted rate |
| Rewind (AI Tool) - Free | US$0.00 | monthly | Basic recordings, limited search and AI features |
| Rewind Backups - Backup + Restore (Shopify) | US$19.00 | monthly | Up to 300 orders/month; automated backups & restores |
| Rewind Backups - Protection Suite (Shopify) | US$99.00 | monthly | Advanced monitoring, QA testing, alerts |
| Rewind Backups - Professional / Other Plans | e.g. US$150.00 or US$4.00 per user/month | monthly | Different tiers depending on platform and users |
Pricing notes
No official Singapore Dollar (SGD) pricing was found; listed prices are in USD. Convert using your current USD→SGD rate when needed.
Your consumer rights in Singapore
Statutory protections
Singapore law (for example the Consumer Protection (Fair Trading) Act and Sale of Goods Act) provides remedies for defective services or misrepresentation.
These statutory rights can, in certain cases, override a provider’s “no refunds” policy if the service is defective or misleading.
Practical steps to assert rights
- Keep receipts, invoices, and screenshots of representations made at purchase.
- Raise the issue with Rewind support first and ask for a remedy or pro‑rata refund where appropriate.
- If unresolved, consider contacting local consumer protection authorities or seeking legal advice regarding your statutory rights.
Customer experiences
Positive feedback
Some users report Rewind is easy to use, cost‑effective and integrates well with tools like QuickBooks and Shopify backups.
Positive comments highlight stability and usefulness for small business backup needs.
Negative feedback
Other users report billing issues after uninstalling, missing cancel buttons, crashes, removed features, and confusion about pricing.
For example, a review summary with significant negative feedback is available here: JustUseApp Rewind reviews.
Documentation checklist
What to collect before cancelling
- Account email and username used with Rewind.
- Subscription ID or plan name, and billing invoices or receipts.
- Payment method statement entries showing charges and dates.
Additional supporting items
- Screenshots of subscription settings and any error messages.
- Store purchase receipts (App Store/Google Play/Shopify) when applicable.
- All correspondence with support, including ticket numbers.
Common mistakes
Assuming uninstall equals cancellation
Uninstalling the app does not always cancel the subscription. Billing can continue if the subscription was managed through a store or directly.
Always verify cancellation in your account settings or the platform where you subscribed.
Missing the renewal cutoff
Not cancelling at least 30 days before expiry can result in automatic renewal. Check renewal dates and cancel early if you want to avoid another charge.
Keep confirmation emails or screenshots proving you cancelled before the renewal date.
Comparative recap
Quick comparison
| Aspect | Direct purchase | Third‑party purchase | Refund likelihood | Period |
|---|---|---|---|---|
| Where to cancel | In Rewind account settings | In App Store / Google Play / Shopify | Low (non‑refundable generally) | monthly/annual |
| When billing stops | End of paid period after cancellation | Depends on platform rules; may require store cancellation | Possible pro‑rata if Rewind cancels or warranty fails | monthly |
| Best action if charged after uninstall | Contact Rewind support and provide proof | Contact platform support and request refund if applicable | Varies by case and local law | monthly |
Takeaway
Cancel where you purchased, keep proof, and act before renewal deadlines to reduce risk of unwanted charges.
After cancelling
Steps to complete
- Save cancellation confirmation or screenshot and retain invoices until you verify no further charges.
- Check your bank or card statement for recurrent charges and dispute with your bank if necessary.
- Export any data you will need after access ends.
Helpful links
- For Shopify backup plan details: Rewind Backups on Shopify
- For App Store information about the Rewind app: Rewind on the App Store (SG)
- For user review summaries and common complaints: JustUseApp reviews
Address
Company contact address
Rewind (contact): 333 Preston Street, Suite 200, Ottawa, ON, K1S 5N4.
Notes
This address is provided as contact information; for billing or legal disputes follow the contact and dispute procedures applicable in your jurisdiction.