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Cancel ROKFIN
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Rokfin service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rokfin: Easy Method
What is Rokfin
Overview
Rokfin is a subscription-based streaming platform offering exclusive content from creators in sports, fitness, and entertainment.
Users can access live events, podcasts, videos, and original programming through a paid Rokfin Premium subscription.
How users access content
Content is available via the Rokfin website and mobile apps distributed through app stores.
Subscriptions purchased in-app may be managed through the platform (Apple/Google) that handled the purchase.
How to cancel Rokfin
Cancel via Rokfin website (recommended for web purchases)
- Log into your Rokfin account using a computer or mobile browser.
- Go to Account → Manage under Subscription → Cancel Subscription.
- Your subscription will remain active until the end of the current billing cycle.
Cancel in-app purchases (Apple App Store / Google Play)
- If you purchased via the Apple App Store or Google Play, you must cancel through that platform - not the Rokfin site.
- Deleting the Rokfin app does not cancel an active App Store or Google Play subscription.
- Open your device’s subscriptions settings (Apple ID or Google Play) to manage and cancel those subscriptions.
What happens when you cancel
Access after cancellation
After you cancel, your Rokfin access continues until the end of the current paid billing period.
You will retain the features of your subscription until it naturally expires at that cycle’s end.
Billing and renewal
Canceling stops automatic renewal at the next billing date; charges already processed for the current period remain in effect.
If you have multiple Rokfin accounts or purchases through different platforms, check each account or platform separately.
Account and data
Canceling a subscription does not necessarily delete your Rokfin account or profile data.
To request account deletion, contact Rokfin support directly (see "After cancelling" for contact guidance).
Will I get a refund?
Rokfin refund policy
Rokfin does not provide refunds or credits for partially used billing periods.
If you cancel mid-period, you keep access until the period ends but will not receive a prorated refund.
App-store refunds and exceptions
- Subscriptions purchased via Apple App Store or Google Play must have refunds requested through those platforms.
- Google Play commonly offers self-service refunds within 48 hours; after that, refunds are evaluated case-by-case.
- Rokfin cannot process refunds for purchases billed through Apple or Google.
Rokfin plans and pricing
Displayed prices
Below are approximate Singapore-dollar equivalents based on available conversions and Rokfin’s US pricing.
No official SGD pricing is published by Rokfin; App Store listing may not display in-app prices publicly.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Premium | S$20.24 (approx.) | Monthly | Access to all premium content (Rokfin Premium) |
| Annual Premium | S$202.37 per year (approx.), equivalent to S$16.86 per month | Annual | Access to all premium content (Rokfin Premium) at discounted annual rate |
Your consumer rights in Singapore
Cooling-off and digital subscriptions
Under Singapore law, there is no automatic 14-day cooling-off right for digital subscriptions that provide immediate access.
Once you start consuming digital content, standard cooling-off protections that apply to some physical goods do not automatically apply.
How Singapore differs from the EU
The EU may provide a 14-day withdrawal right for some digital purchases, but Singapore does not guarantee the same right for immediately delivered digital content.
Check terms at purchase and platform-specific rules (Apple/Google) for any additional protections they may offer.
Customer experiences
Positive reports
Some users have reported quick resolution of issues through Rokfin email support, noting effective responses in individual cases.
Positive feedback highlights responsive email assistance for specific account problems.
Negative reports
Other users on public forums have described problems such as repeated charges after cancellation and difficulty removing payment information.
There are also reports of app instability - crashes, failure to open, and playback issues - affecting user experience.
Documentation checklist
What to gather before cancelling
- Rokfin account email and login details.
- Payment method details and proof of recent charges (bank or card statement).
- Purchase receipt or confirmation email if available.
What to have when requesting refunds or support
- If purchased via Apple/Google, have the App Store or Google Play order ID ready.
- Record dates of cancellation attempts and any confirmation messages or screenshots.
Common mistakes
Assuming deleting the app cancels the subscription
Deleting the Rokfin app from your device does not stop a subscription purchased through Apple or Google Play.
Always cancel through your Apple ID subscriptions or Google Play subscriptions if you bought in-app.
Missing multiple subscriptions
Users sometimes overlook alternate accounts or purchases under a different email or social login (Apple/Google/Facebook), causing continued charges after cancelling one account.
Check all possible accounts and platform subscriptions if charges continue.
Comparative recap
Quick method comparison
The table below compares key practical differences when cancelling on the web versus via app stores.
| Feature | Web cancellation | Apple App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Account → Manage → Cancel Subscription on Rokfin website | Cancel via Apple ID subscriptions in device settings | Cancel via Google Play → Subscriptions in Play Store |
| Who handles refunds | Rokfin (no prorated refunds for partial periods) | Apple handles refunds for App Store purchases | Google handles refunds; self-service within ~48 hours commonly |
| Access after cancel | Access until end of current billing cycle | Access until end of App Store billing cycle | Access until end of Play Store billing cycle |
| If still charged after cancel | Check other Rokfin accounts or platform purchases | Check Apple subscriptions and contact Apple Support | Check Google Play subscriptions and request refund from Google |
After cancelling
Check and confirm cancellation
After you cancel, confirm the cancellation message in your Rokfin account or on the relevant app store subscription screen.
Keep screenshots or confirmation emails as proof of the cancellation date.
Useful link and next steps
If you use the Rokfin iOS app, view the App Store entry here:
Rokfin on the Singapore App Store
If you need account deletion or direct help, contact Rokfin support (provide account details and evidence of charges).
Address
Corporate address
Rokfin corporate/copyright address:
5323 Levander Loop, Austin, Texas 78702, United States
Support contact note
When contacting support, include account email, dates, and screenshots to speed up resolution.
For app-purchase issues, also check with Apple or Google Play support for platform-specific assistance.