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Cancel SIMPLY EARTH
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Cancellation service #1 in Singapore
Average rating from reviews

I hereby notify you of my decision to terminate the contract relating to the Simply Earth service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Simply Earth: Easy Method
What is Simply Earth
Service overview
Simply Earth is a subscription service that ships essential oils and DIY recipes each month to subscribers. Each box is designed to provide ingredients and instructions for making home-care and personal-care products.
Who uses it
Customers who want curated essential oils and guided DIY recipes typically subscribe for regular deliveries. International customers (including Singapore) can receive boxes, but shipping costs and duties may apply.
How to cancel Simply Earth
Cancel via the website (recommended)
- Log in to your Simply Earth account.
- Go to My Profile → My Subscription → Cancel subscription.
- Confirm cancellation and keep a screenshot or confirmation message for your records.
Cancel via payment provider or support
- PayPal: Log in to PayPal → Settings → Payments → Manage pre‑approved payments → select Simply Earth → Cancel. See a step guide at JoinChargeback - How to cancel Simply Earth.
- Credit/debit card: Email Simply Earth support at support@simplyearth.com and request cancellation. Retain sent emails and any response.
What happens when you cancel
Subscription and billing
Cancellation generally stops future renewals but does not always end the current paid period immediately.
According to available guidance, cancellations take effect after the end of your current subscription period; you should cancel by the first day of the following month to avoid the next charge.
Account access and data
Your account typically remains active for reference (order history, receipts), though no new boxes will be shipped after the paid period ends.
Keep confirmation emails and screenshots as proof of cancellation in case of billing disputes.
Will I get a refund?
Standard refund policy
Simply Earth does not state a standard 14‑day cooling‑off or universal refund right in its published Terms of Service.
Refunds are not guaranteed and appear to be discretionary based on the company policy.
Exceptions and defective products
- Defective products: return within 30 days of delivery for replacement or account credit; refunds are at Simply Earth’s discretion. See Simply Earth Terms of Service: Terms of Service.
- Keep photos and proof of defect and the original order number when requesting replacement or credit.
Simply Earth plans and pricing
Pricing overview
Prices are listed in U.S. dollars on Simply Earth membership updates (June 2022) and approximate conversions to SGD are shown where available.
Shipping to Singapore may incur additional fees charged per order.
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑Month Commitment (Monthly) | USD 44.99 (~SGD 62.00) | Monthly | One box per month, ingredients and recipes for DIY home products |
| 6‑Month Commitment (Monthly billing) | USD 42.99 (~SGD 59.00) | Monthly (for 6 months) | Lower per‑box cost with 6‑month commitment |
| 12‑Month Commitment (Monthly billing) | USD 39.99 (~SGD 55.00) | Monthly (for 12 months) | Lowest per‑box cost with 12‑month commitment |
Your consumer rights in Singapore
Cooling‑off and returns
Singapore consumers do not automatically have a 14‑day cooling‑off period for subscriptions unless the vendor specifies one.
Simply Earth does not specify a statutory cooling‑off right in its published Terms of Service.
Protections and remedies
- Under Singapore law (e.g., Consumer Protection (Fair Trading) Act), businesses must not misrepresent services and must provide fair cancellation terms.
- If you believe a seller has acted unfairly, keep records and contact local consumer protection bodies or your payment provider to dispute charges.
Customer experiences
Positive feedback
- Knoji aggregate: 4.0/5 based on 68 reviews indicates moderate satisfaction (referenced in aggregator listings).
- Sitejabber: includes a 5‑star review praising oil quality and charitable efforts (2018). See Sitejabber - Simply Earth reviews.
Negative feedback and issues
- BBB lists multiple complaints about poor communication, unexpected charges despite cancellation attempts, and difficulty cancelling. See BBB complaints.
- Third‑party reviews note concerns about unclear DIY recipe safety and unresponsive support. See US-Reviews - Simply Earth.
Documentation checklist
What to prepare before cancelling
- Account email and username used to subscribe.
- Order number(s) and subscription ID.
- Payment method details (last four digits of card or PayPal email).
Evidence to keep after cancelling
- Confirmation screenshot or email showing cancellation.
- Copies of support emails and dates/times of contact attempts.
- Photos and documentation of defective items for refund/credit requests.
Common mistakes
Timing errors
Waiting until after the renewal date to cancel can trigger another charge. Always cancel before the next billing cycle begins.
Confirm the cancellation method required by the vendor; unsubscribing from marketing emails does not stop billing.
Insufficient evidence
Not saving cancellation confirmations or support replies makes disputes with banks or PayPal harder to prove.
Relying on a single informal message (e.g., social media comment) without written confirmation can cause problems if charges continue.
Comparative recap
At‑a‑glance comparison
| Method | How to cancel | Refunds possible? | Notes |
|---|---|---|---|
| Website | Account → My Profile → My Subscription → Cancel | No standard automatic refund; future billing stops after period | Cancellation takes effect after current period; keep confirmation |
| PayPal | PayPal Settings → Payments → Manage pre‑approved payments → Cancel | Refunds only for defective goods or at company discretion | Cancelling pre‑approved payment prevents future charges from PayPal side |
| Credit / Debit Card | Email support@simplyearth.com to request cancellation | Defective returns within 30 days may receive replacement or credit | Keep email evidence; contact your card issuer if charges persist |
After cancelling
Immediate steps
- Save the cancellation confirmation and any reference number.
- Monitor your bank or PayPal for unexpected charges for at least one billing cycle.
Where to get more information or help
- Simply Earth Terms of Service: simplyearth.com - Terms of Service.
- Step guide and tips (third‑party): JoinChargeback - How to cancel Simply Earth.
- Read reviews and reported issues: BBB complaints and US‑Reviews - Simply Earth.
Address
Corporate address
Simply Earth, Inc.
1076 Fond Du Lac Ave, Sheboygan Falls, Wisconsin 53085, United States
Support contact
Email: support@simplyearth.com - use this address to request cancellations or returns and keep copies of all communications.