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Soul

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Soul Contracts | Postclic
Soul
support@soul.co
Cancellation of Soul contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Soul service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Soul
support@soul.co
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Soul. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Soul: Easy Method

What is Soul

Overview

Soul is a digital app and service focused on helping individuals explore and release soul contracts through guided sessions, resources, and community features.

Core services

The platform typically offers guided content, in-app sessions and community interactions designed to support spiritual growth. Availability and features vary by plan and platform.

How to cancel Soul

Cancelling a subscription (general)

You may cancel your plan at any time. Cancellation normally takes effect at the end of the current billing cycle, so you retain access until that date.

Step-by-step cancellation (web & app stores)

  • If you subscribed through the developer or website: follow the cancellation link or account settings inside the app or website. Check the app’s terms for exact steps.
  • If purchased via Apple App Store: cancel via Manage Subscriptions in your iTunes/Apple ID settings on your device.
  • If purchased via Google Play: cancel through Subscriptions in the Google Play app on your device.
  • After cancelling, keep any confirmation emails or screenshots for your records.

What happens when you cancel

Access after cancellation

Your subscription access typically remains active until the end of the current billing period. You will not be charged again after cancellation takes effect.

Data and account retention

Account data and any saved content are handled per the service’s terms. If you need exports or copies of your data, request them before access ends or check the provider’s data policy for retention details.

Will I get a refund?

Developer refund policy

All sales are generally final once payment is made. Refunds are not routinely provided except where required by law or at the provider’s discretion (for example, duplicate charges or clear service errors).

In-app purchases and exceptions

  • For purchases made through Apple or Google, refund eligibility and processes are governed by Apple and Google Play store policies.
  • No automatic 14-day cooling-off right applies to digital app subscriptions in Singapore beyond what the app stores or developer choose to provide.
  • If you believe an error occurred (duplicate charge, technical failure), gather proof and contact the developer and the store promptly.

Soul plans and pricing

Where to find pricing

Official plan names, billing cycles and current pricing are published on the service’s official pages. Always check the provider’s official site or app listing for up-to-date information.

Do not rely on guessed prices

This guide does not list or estimate prices. Verify costs and billing frequency directly in the app or on the official terms pages before subscribing.

Your consumer rights in Singapore

Legal overview

Under Singapore consumer law, there is generally no automatic right to cancel or obtain a refund for digital services once access has been provided.

Practical options

  • Request a voluntary refund from the developer or platform.
  • Contact Apple or Google for store-managed refunds if the purchase was made through them.
  • Consider your payment provider’s dispute or chargeback options as a last resort, noting outcomes can vary.

Customer experiences

Positive reports

Some users have reported successfully obtaining full or partial refunds by contacting Google Play support or Apple Support and explaining their issue.

Negative reports

Other users have been denied refunds, found the developer hard to contact, or received mixed results from chargebacks. Outcomes can be inconsistent and depend on store and bank policies.

Documentation checklist

What to gather

  • Order receipt or invoice from the app store or developer.
  • Subscription ID or transaction reference number.
  • Payment method details and statement entries showing the charge.
  • Screenshots of the subscription page, billing history, and any error messages.
  • Copies of any correspondence with the developer or store support.

How to use these documents

Provide them when contacting the developer, app store support, or your bank to speed up investigation and improve the chance of a favorable outcome.

Common mistakes

Failing to check the billing source

Example: Cancelling only inside the app but forgetting to stop the subscription through Apple or Google Play. Always confirm which platform processed the charge.

Missing documentation or late follow-up

Example: Not saving receipts or failing to contact support until after multiple renewals. Keep records and act quickly if you want a refund or dispute a charge.

Comparative recap

Quick comparison

Feature How it affects you Refund likelihood = period
Cancel subscription Stops future billing; access remains until period ends. Low (no automatic refund) monthly / annual
Request refund from developer Depends on developer discretion and evidence provided. Variable (case-by-case) monthly / annual
Store-managed refund (Apple/Google) Store policies govern eligibility and outcome. Variable (store decides) monthly / annual
Chargeback via bank Possible if fraud or processing error; outcomes mixed. Mixed (depends on bank evidence) N/A

After cancelling

What to check immediately

Confirm cancellation in your account or app store subscription settings and keep the cancellation confirmation. Export any data you need before access ends.

Where to get more help

For terms and support details, check the provider’s official pages or the app listing:

Address

Headquarters

500 Yale Ave N, Seattle, Washington, 98109 US

Contact note

Official contact channels and support details are normally provided in the app and on the official terms pages linked above. Use those channels first for subscription and refund queries.

Similar cancellation services

FAQ

To cancel your Soul subscription through the developer's website, log into your account, navigate to the account settings, and follow the cancellation link provided. Be sure to keep a record of any confirmation emails or screenshots.

To cancel your Soul subscription purchased through the Apple App Store, go to your device's iTunes/Apple ID settings, select Manage Subscriptions, and follow the prompts to cancel. Remember to keep proof of cancellation.

After cancelling your Soul subscription, you will retain access until the end of the current billing period. You will not be charged again once the cancellation takes effect.

Refunds for Soul subscriptions are generally not provided unless required by law or at the developer's discretion. If you believe you are eligible for a refund, contact the developer directly with your request.

To ensure your data is retained after cancelling your Soul subscription, check the service's data retention policy. If you need copies of your data, request them before your access ends.