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Tripp

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Tripp Subscription | Postclic
Tripp
2-5 Saint John’s Square
EC1M 4DE London United Kingdom
support@tripp.com
Cancellation of Tripp contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tripp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tripp
2-5 Saint John’s Square
EC1M 4DE London , United Kingdom
support@tripp.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Tripp. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Tripp: Easy Method

What is Tripp

Overview

Tripp is an immersive wellness app that uses guided visualizations and audio to support meditation, focus, and sleep.

The service is delivered across mobile, VR devices, and web platforms and offers subscription plans including monthly, annual and lifetime options.

Core features

Features include guided sessions, personalized experiences and visually driven meditations designed for relaxation and mental focus.

Tripp markets apps for devices such as Apple Vision and various VR headsets, and maintains support documentation on its website.

How to cancel Tripp

iOS (App Store)

  • Open Settings on your iPhone or iPad.
  • Tap your name → Subscriptions → find TRIPP → Cancel Subscription.
  • Access remains until the end of the current billing period; charges stop after that.

Reference: steps summarised from published cancellation instructions.

Android, Web and Meta (Quest)

  • Google Play (Android): Open Play Store → Profile → Payments & Subscriptions → Subscriptions → Cancel.
  • Web (TRIPP.com): Log in → My Account → Manage Subscription → Cancel.
  • Meta Store (Meta/Quest): Cancel via the Meta mobile app or in your Meta VR device’s subscription settings.

See official support for more on web cancellation: TRIPP Help.

What happens when you cancel

Access & billing

Cancelling stops future automatic renewals but does not remove access immediately.

You typically retain full access until the end of the paid billing period; no prorated refunds are provided.

Data & account

Your account and any saved progress usually remain available unless you request deletion from support.

To remove account data or ask about retention, contact TRIPP support directly via their support pages.

Will I get a refund?

Official refund policy

TRIPP’s Terms of Service state that subscription payments are non‑refundable and non‑transferable.

Cancellation stops future charges but does not refund the current billing period. See: TRIPP Terms of Service.

Exceptions & practical notes

  • Lifetime Membership purchases are explicitly non‑refundable unless required by applicable law.
  • Refunds are very unlikely for normal cancellations; there is no mention of a standard 14‑day cooling‑off for immediate digital access.
  • If a technical fault renders the service unusable, you may be able to seek a remedy - see consumer rights below.

Tripp plans and pricing

Official App Store pricing (SGD)

Prices below reflect Singapore App Store listings for TRIPP Vision (Apple Vision) as of early 2026.

Other platforms commonly show USD pricing; regional SGD pricing on those platforms was not found.

Plan Price Period Features
TRIPP Monthly Subscription S$14.98 monthly Full TRIPP Premium access via Apple Vision (In‑App Purchase)
TRIPP Annual Subscription S$69.98 annual Full TRIPP Premium access via Apple Vision with 7‑day free trial
TRIPP Lifetime Subscription S$99.98 Lifetime (one-time) One‑time purchase for full TRIPP Premium access via Apple Vision

Your consumer rights in Singapore

Cooling-off & general rules

Singapore consumer law may provide a cooling‑off right for some unsolicited goods and services, but immediate digital access is often excluded.

Because digital subscriptions begin delivering value immediately, TRIPP’s no‑refund policy is likely lawful where access was granted at purchase.

Faulty service and complaints

  • If the app is faulty or unusable, you may have remedies such as repair, replacement, or refund under supply‑of‑services principles.
  • If you are denied a reasonable remedy, you can escalate to consumer bodies such as CASE (Consumers Association of Singapore) or CaseTrust.
  • Keep evidence (screenshots, support tickets) to strengthen any complaint.

Customer experiences

Positive feedback

Users praise Tripp for immersive visuals, guided meditations and personalization features such as Kōkua AI.

Reviews aggregated on app review services report high user sentiment and generally strong app ratings.

Negative feedback

Some users report technical issues such as freezing, black screens, or access problems after purchase.

Other complaints include perceived repetitiveness of features, unclear lifetime access across platforms, and delayed support responses.

Documentation checklist

What to collect before contacting support

  • Order receipt or screenshot showing purchase date and amount.
  • Subscription ID or transaction reference from Apple/Google/Meta or TRIPP.com.
  • Screenshots or screen recordings showing the issue (errors, black screens, failed sessions).
  • Device model, OS version, and app version.
  • Copies of any email/chat exchanges with TRIPP support.

Why this helps

Complete documentation speeds verification and helps you make a stronger case for refunds or technical remedies.

It is also essential if you later escalate to CASE or another dispute resolution body.

Common mistakes

Cancelling the wrong platform

Many users try to cancel on the website after purchasing via Apple or Google; subscription billing must be cancelled through the original store.

Always check whether your purchase was via App Store, Google Play, Meta Store or TRIPP.com before cancelling.

Expecting immediate refunds or deleting evidence

Assuming a refund will be issued after cancelling is a frequent mistake; TRIPP’s terms generally disallow refunds for the current period.

Also avoid deleting receipts or support messages - these are needed if you dispute the charge or claim faulty service.

Comparative recap

Quick comparison of plans

Plan Price Period How to cancel Refund likelihood Access after cancel
Monthly S$14.98 monthly Cancel via the store where you purchased (App Store / Play Store / TRIPP.com) Unlikely Access until end of paid month
Annual S$69.98 annual Cancel via the original purchase platform before renewal Unlikely Access until end of paid year
Lifetime S$99.98 Lifetime (one-time) Cancellation typically not applicable; contact support for account issues Explicitly non‑refundable unless required by law Generally permanent access on that platform

After cancelling

Follow-up actions

  • Keep confirmation that your subscription was cancelled and note the final access date.
  • If you have technical issues, contact TRIPP support with your documentation.

Useful links

Address

Corporate/contact address

Tripp Ltd (trademark/registered name appears held in the UK): 2-5 Saint John’s Square, London, EC1M 4DE, United Kingdom.

Support note

For account‑specific issues, use TRIPP’s official support channels rather than the corporate postal address for fastest response.

FAQ

To cancel your TRIPP monthly subscription, open Settings on your iPhone or iPad, tap your name, go to Subscriptions, find TRIPP, and select Cancel Subscription. Ensure you keep proof of cancellation.

TRIPP's official refund policy states that subscription payments are non-refundable. Cancelling your annual subscription will stop future charges, but you will not receive a refund for the current billing period.

To cancel your TRIPP subscription purchased through the Google Play Store, open the Play Store, go to your Profile, select Payments & Subscriptions, find Subscriptions, and choose Cancel. Remember to keep a record of your cancellation.

After cancelling your TRIPP subscription, your account and saved progress typically remain available unless you request deletion from support. Contact TRIPP support for any data retention inquiries.

Yes, while TRIPP subscriptions are generally non-refundable, Lifetime Membership purchases may be eligible for a refund only if required by applicable law. Always check your contract for specific details.